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Recent guest reviews

This was our second stay on this hotel and it was just as amazing this time as the first time. The hotel is beatifully decored with mahogany and marble and everything is clean and well kept. The staff is polite and well trained and the breakfast is delicious. With champagne for breakfast, what can go wrong 😊 🥂

The Park Hyatt is a top of the list hotel. Great location, lovely staff, quiet, well appointed rooms, lovely breakfast buffet. We would definitely stay here again if we are in Hamburg in the future. The check in and check out process was smooth and we were made to feel welcome the whole time we were guests.

Park Hyatt Hotel is a 5 minute walk from the Hamburg Central train station. It was a 30 minute train ride from the Hamburg airport. Check in is on the 2nd floor. The rooms are gorgeous. High ceilings, luxurious and roomy. I was very impressed. They had umbrellas in the room for use during the stay. This was very handy as it was raining the entire time I was there. The gym in the basement of the hotel was nice, but has a very dark decor. Breakfast in their Apples restaurant was somewhat expensive at 34EUR for what was on offer at the buffet. The hotel location is very convenient and the city hall (worth seeing) is walking distance. Would definitely stay here again!!

A good hotel is under test when dealing with a crisis. In particular, this was reflected with the human assistance (since the location, rooms, meals, spa, and most of the other physical elements can be seen on the hotel's site) and in this test, especially with the assistance of the customer service manager, the Hyatt in Hamburg was honored. I got a seizure at 5.30am and had to be referred to a hospital. I am not local nor speak the language - the hotel helped me above and beyond, before and after , the treatment. There is no need for many other amenities at the hotel In any case the match the expectations . This is a first class hotel.

Hotel is good quality. Reception relatively slow. Price 1/3 more than I'd expect in Germany. Entry not same level with reception complicates matters. Location on side street. Television selection not too good

I stayed in the hotel together with my three daughters ageing from 6 to 12. We used concierge service frequently and several times a day. I have never experienced such service minded persons behind the concierge desk. Not only were they service mind and their recommendations was also very good. It is good Hotel in general! Perfect location.

Great location. Hotel is within a mall with a wide selection of shopping and restaurants. Close to the Central Train Station. The service, amenities, and staff assistance was excellent. The room and bath was spacious.

Great hotel with outstanding service. Hotel staff is extremely well trained and very service oriented. The hotel has both style and class. Walking distance from main station. Breakfast excellent. I can only recommend this hotel.

The Hyatt never fails to impress me with its high standard of personal service and attention to detail. On this occasion I was presented with a small gift to mark my 25th visit to the hotel - a nice touch I must say!

When checking in, they still had my address as being in Doha, which it isn‘t, Even though I had corrected this at the last Check-in. During the night there was some sleep preventing noise, that they were not able to fix. Also, getting someone to look at this took way to long- and then they didn‘t even have earplugs.

Bugenhagenstrasse 8 Hamburg HH

Hotel highlights

  • Walking distance to Moenckebergstrasse and Hamburger Kunsthalle
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Altstadt, Park Hyatt Hamburg is adjacent to Moenckebergstrasse and within a 10-minute walk of other popular attractions like Hamburger Kunsthalle. This 5-star hotel has 252 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


A flat-screen TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an MP3 dock, a sitting area, and a minibar.

Property features

Guests of Park Hyatt Hamburg enjoy a full-service spa, an indoor pool, and a fitness center. Parking is EUR 32.00 per day (EUR 32.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 125 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Deluxe Room, 1 Queen Bed (Club)

Queen 1 | Sleeps 2

Junior Suite, 2 Twin Beds

Twin 2 | Sleeps 3

Junior Suite, 1 King Bed (Club)

King 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

95.0% of guests recommend this hotel

Total of 3198 reviews

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