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Park Hyatt Hamburg

5.0 out of 5.0

Recent guest reviews

Still love this hotel, and this was our seventh stay. The location is fantastic, right in the heart of the shopping areas. The Club Lounge is an excellent place to relax and the rooms are comfortable and have most of the facilities you would need - a few more electrical sockets would be good, though!

Valid parking, baggage service, nice big room. What’s not to like. :-) Breakfast is outstanding. Swimming pool area nice. Only one complaint....Can’t understand why it’s not allow to have two children and two adult in one room. Plenty of space. We booked two room and only used one of them. Waist of money. Children not allow in pool after 20. WHY? Overall a really nice hotel. We have been there many times and we will come back but only when we are without children, because we think it’s too expensive to book two rooms when we only use one. An idea for the hotel. We respect your policy with only one ekstra bed in each room. But most family are 4/5 people. If the hotel made some kind of a deal for family’s. For example 2 adult and 2 kids. Two connection rooms. First room full price and room for children half price.

Main Entrance on a main street, back door provides valet services, it is within an old building although renovated for comfort and excellent service. Rooms good size, very comfortable beds, great pillows. Updated bathroom and closet, fine amenities from the prestigious brand “L’Occitane. Lounge for frequent guests nice and cozy. Breakfast outstanding. Restaurant Apples very good. Recommend!

Good location, right by the main trai station, friendly staff, loved the breakfast. Kept me going for the day. Had been here last year and felt welcomed back by the staff. Clean and quiet room. Anyway a very recommendable hotel!

Stayed in this hotel Oct 2017. When we arrived we were met at the door by the doorman, who took our luggage so that we did not have to deal with that ourselves. The concierge in the lobby was extremely friendly and helpful - especially since there has been a storm so there was no trains out of Hamburg the day of our departure. Staff at reception was also very friendly. Rooms were excellent - large room, large bath room, ironing board and espresso machine. This hotel also has an indoor smoking lounge - you can bring your drinks into it. The location at the edge of Altstadt is excellent and very close to the central station. All in all a hotel I would like to visit again.

This was my second stay at the Park Hyatt, and the choice was a good one. The immediate impression is of the very big room, and great desk layout if you are working and traveling. But this is not profuse hospitality, its efficient, you get whats on the label, but it not going to bowl you over with enthusiastic and warm welcomes. When you check in, you just check in; you are offered what you paid for, and even though my second visit it was not 'welcome back'! The room big and I could easily move in for a week; but if I did I would want a bath/ shower-room with a shower than worked properly, and designed in such a way I can stand under the shower. Its my biggest gripe about many 'deluxe' hotel rooms: unless a contortionist it's difficult to get a great shower; if you do not have 20/20 vision, in the gloom of bathroom or shower kiosk lighting, then you cannot see which direction is hot, or cold. In the Park Hyatt it all looks great, but the shower is a constant source, remembered from my last visit, and probably the cause of me to move on, unless remedied. The F&B of this hotel is excellent, with venues and services top-notch. From breakfast to a late-night snack it is good, but not inexpensive. Room service menus are very good, but pricey.

october 20-24\2017 park hyatt hamburg - perfect hotel ! best location - just 2 min from main station and shopping street. the staff is very kind and helpful. the park suite was superb. bed super comfortable, the breakfast = wow ! amazing. very good air condition. free high speed wifi free entrance to the spa & pool was also great. wish i could stay forever avi

Stayed for 3 days in a prolonged weekend. From we parked our car in front of the hotel till we left, we were treated very well. Reception. Great. Vallet parking. Great. Breakfast. Fantastic. Room. Spacy, clean and comfortable. Spa. Great. Service in general. Great. All in all as you can expect from a high end hotel. Comes highly recommended.

If you are enjoying very much of good start in the morning with delicious breakfast, you must try. Their order to make Pancake, Waffles must try. Coffee not just the regular, but you can have a very nice cup of Cappuccino, latte...Huge room space. Very helpful staff.

The Park Hyatt is a very fine property, with helpful and attentive staff, a great location, and excellent facilities. While situated on a main street, with shopping in the lower levels, the hotel proper has a refined and elegant atmosphere from the moment you step off the elevator. Our room was quite spacious. The club on the top level had some fine food offerings and good wine. This was my first stay in a Park Hyatt with a club - very nice.

Bugenhagenstrasse 8 Hamburg HH

Hotel highlights

  • Walking distance to Moenckebergstrasse and Hamburger Kunsthalle
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Altstadt, Park Hyatt Hamburg is within a 5-minute walk of Moenckebergstrasse and within 15 minutes of other popular attractions like Hamburger Kunsthalle. This 5-star hotel has 252 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. Located centrally in Hamburg, it's also close to Hamburg City Hall and St. Michaelis Church.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


All 252 soundproofed accommodations feature sitting areas. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, minibars, and coffee makers are other standard amenities.

Property features

Guests of Park Hyatt Hamburg enjoy a full-service spa, an indoor pool, and a fitness center. Parking is EUR 32.00 per day (EUR 32.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Club Room, 1 Queen Bed

Queen 1 | Sleeps 2

Park, Twin Room

Twin 2 | Sleeps 3

Club Room, 1 King Bed

King 1 | Sleeps 3

Club Twin Room Business Lounge Access

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend this hotel

Total of 2475 reviews