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Novum Hotel Kronprinz Hamburg Hauptbahnhof

3.0 out of 5.0

Recent guest reviews

this hotel is good overall in a good location for the main train station, the rooms are a bit dated but good enough for our needs and our room was at the front of the hotel so even with closed windows there was still a background noise from the main road, the breakfast was good but quite minimal in options and the free wifi is a bonus

Request room 205. It had a 4 poster bed. Very clean. Breakfast, basic but all 1 needed.The hotel in opposite the main entrance to the Hauptbahnhof station. It felt safer turning right at the entrance as opposed to left. The trains from the airport was " awful. " Had to clanged trains after 1 stop, to the blue sign indicating the under ground. the hotel is great for a 1 night stop. Restaurants within 30 yards. Not bad Pizza.

This hotel was just what I needed - clean, quiet, close to the station. I had arrived by plane from Asia and was travelling out by train early the next morning. The Novum Hotel Kronprinz is right by the train station. The single room and bathroom were fine - clean, comfortable enough, but very small. The hotel was basic, but had everything you would need. Breakfast was fine. There are plenty of food options nearby - both restaurants and take-away places at the station. The room was quiet (it was at the back of the hotel). The reception staff was fine - helpful, efficient, did what was needed. Bear in mind that the hotel is right by the main train station. The area around it can be a little seedy and threatening. But the hotel provides a secure, safe haven. I would return if I were needing to be close to the train station or if I really only wanted a room to sleep in at nights. But maybe not if I were on holiday: there isn't much character, and the rooms are very cramped.

Whilst old doesn’t necessarily mean “bad”, our room (105) resembled something from the old East German. The room was large, but lacked any style. The bed was hard, and the pillows lumpy. Add to this, the room was next to the kitchen, and with paper thin walls, the morning brought the clatter of pots and pans. Avoid this room at all costs if you want to sleep in. PS: breakfast was fine.

I stayed at Novum during ITB 2018. I stayed here 3 - 10th march - it was windy and cold outside and the hotel was great always heated and warm. They served complimentary tea and pastry at 4:00 pm which i found really cute. The breakfast buffet is great - just dont expect a custom omelette :) . U need to pay a ten euro refundable deposit to use the boiler . Water in room is charged at 4 euros , hence id suggest to get ur own water on the way :). The bed is cosy , a single occupancy is good for one. Wifi isnt the best hence dont expect to download large files. Theres a gas station opposite the hotel 5 mins walk and a great steakhouse opposite side 7 mins by walk. Its about 7 euros to get to the exhibition center and about 25 euros to get to the center near beir garten. Berlin mall is 15 min drive - hence i do think the location was not too bad. Overall hotel staff was very warm. Its old school hence u deposit ur key at the reception when u leave. People speak english .

I stopped one night in Hamburg for a business travel at the hotel, if I would not have been exhausted I would have left. The room was small and cramped, the carpet was full of stains and dust (I have asthma so that was pretty bad) and simply the whole facilities are old and falling appart. It needs refurbishment badly.

Clean comfortable hotel ideally situated opposite Central station with plenty of shops and restaurants in the vicinity. Ideal for a few days stay but various things could be improved like bedside lighting which in the case of a double bed runs the whole length of the headboard on a single switch instead of separate lights and switches either side. Breakfast is adequate continental fare with just scrambled egg as the hot option. Overall it's fine if you just want something simple cheap and central for a few days.

We are staying at this little Hotel regularly for many years when we travel to Hamburg. The last stay was very disappointing. It seems they employ part time staff and all of them are foreigners. This creates a situation that you don't feel you are in Germany and the staff is not particularly interested in the guests. Some were rude, others not knowledgeable and all of them were totally disinterested in the hotel and its guests. The worst was not having a landline anymore. Being on a world trip, having old age relatives we rely on a landline. What a drama to use a cellphone of the hotel! The rooms and breakfast were good, as we were used to before.

Having stayed twice previously arrived after 36 hours travel to find I had been put in a hotel down the road. This despite having been in communication directly with the hotel up to five days before hand about the reservation and had received confirmation from the Kronprinz. The alternative hotel was inferior and no apology was given. Going online I found a $53 difference in the room rates but no compensation was offered. No management staff were available to speak to and could not be contacted. Those staff on duty were impotent. The substitute hotel had only one exit in case of a fire and people in a wheelchair or pram would be unable to escape. Despite emailing Novum customer services there has been no response from them so I am forced to use this medium.

My husband, son and I stayed in a triple room and found this hotel perfect for a few days break in Hamburg. I was initially concerned about the position directly opposite the train station as often in big cities the area is not a good one with seedy elements. However not the case here, it was fantastic arriving in the rain to literally walk directly across the road from the station to the hotel. The staff were welcoming and friendly. Our room was large, clean and comfortable with the wifi working well. The window could be opened for fresh air. We faced a back alley so had no noise issues. Perhaps if noise is a concern you should request a rear window although saying that it was not as busy on the front road as I had anticipated it would be. The breakfast room did get very busy and about 8am there was a queue forming so perhaps if you have a larger group and the hotel is full try to go earlier or later to breakfast. The buffet was excellent. There are plenty of restaurants around but we also ate at the train station which had restaurants and a large food hall. For value, comfort and convenience I highly recommend this hotel.

Kirchenallee 46 Hamburg HH

Hotel highlights

  • Walking distance to Hamburger Kunsthalle and Moenckebergstrasse
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in Saint Georg, Novum Hotel Kronprinz Hamburg Hauptbahnhof is a leisurely stroll from popular sights such as Hamburger Kunsthalle and Moenckebergstrasse. This 65-room, 3-star hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free newspapers in the lobby. Also close to this Hamburg hotel are Hamburg City Hall and St. Michaelis Church.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

Novum Hotel Kronprinz Hamburg Hauptbahnhof's 65 individually decorated rooms provide safes and desks. Guests can enjoy cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.


Property features

Guests staying at Novum Hotel Kronprinz Hamburg Hauptbahnhof enjoy free WiFi in public areas and free newspapers. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage.

Reviews from Trip Advisor

Trip Advisor aggregated rating

68.0% of guests recommend this hotel

Total of 346 reviews