Hotel Hamburg

Pet-friendly hotel with free breakfast connected to the convention center in Hamburg

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Photo gallery for Hotel Hamburg

Reception hall
Family Room | Premium bedding, in-room safe, desk, blackout drapes
Free daily buffet breakfast
Exterior
Family Room | Premium bedding, in-room safe, desk, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Steindamm 29, Hamburg, HH, 20099
  • Place, Hamburg City Hall
    ‪18 min walk‬
  • Place, Miniatur Wunderland
    ‪3 min drive‬
  • Place, Elbe Philharmonic Hall
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

Standard Single Room, 1 Twin Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

Comfort Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Triple Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

Economy Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Comfort Quadruple Room

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Room

  • 237 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed

Basic Double Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hamburg

Located in Hamburg City Center within a mile (2 km) of Hamburg City Hall, Hotel Hamburg is within 2 miles (3 km) of other popular sights such as Miniatur Wunderland. This 49-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and a 24-hour front desk. It's connected to the convention center in central Hamburg and also close to Elbe Philharmonic Hall and Reeperbahn.

What's nearby

  • Hamburg City Hall - 18 min walk - 1.0 mile
  • Miniatur Wunderland - 3 min drive - 1.3 miles
  • Hamburg Cruise Center - 3 min drive - 1.3 miles
  • Elbe Philharmonic Hall - 4 min drive - 1.7 miles
  • Reeperbahn - 5 min drive - 2.3 miles

Getting around

  • South Central U-Bahn - 5 min walk
  • Hamburg Central Station - 6 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Öz Urfa Kebap Salonu - ‬2 min walk
  • ‪Singh - ‬1 min walk
  • ‪Back-Lava - ‬2 min walk
  • ‪Meram Holzkohlegrill - ‬1 min walk
  • ‪Saray Köz Restaurant - ‬1 min walk

About this property

Hotel Hamburg

Pet-friendly hotel with free breakfast connected to the convention center in Hamburg
Hotel Hamburg features free WiFi in public areas and a TV in a common area. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator (31 inch wide door)

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamburg Novum Hotel
Novum Hamburg Stadtzentrum
Novum Hotel
Novum Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum
Novum Hotel Stadtzentrum
Novum Stadtzentrum
Hotel Hamburg Hotel
Hotel Hamburg Hamburg
Hotel Hamburg Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum

Frequently asked questions

Is free cancellation available at Hotel Hamburg?

Hotel Hamburg provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Hamburg?

This hotel is situated in Hamburg City Center within a 10-minute walk of Moenckebergstrasse, Hamburger Kunsthalle, and Museum of Arts and Crafts Hamburg. You'll also find Hamburg City Hall and Hamburg Messe and Congress within a short drive.

Will I be able to park at Hotel Hamburg?

No, this hotel doesn't offer parking.

Does Hotel Hamburg include a casino?

No, Hotel Hamburg doesn't have a casino.

Will I find an indoor pool at Hotel Hamburg?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Hamburg?

Couples staying at this hotel will appreciate amenities like premium bedding as well as free breakfast and a 24-hour front desk.

Does Hotel Hamburg have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Hamburg feature a restaurant that includes a breakfast menu?

Hotel Hamburg offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Hamburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Hamburg for a fee of EUR 25 per pet, per night.

Are there connecting rooms at Hotel Hamburg?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Hamburg?

The closest major airport to Hotel Hamburg is Hamburg Airport (HAM), which is 7.4 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Hotel Hamburg?

No, at Hotel Hamburg, there aren't any guestrooms that list a balcony.

Reviews

Hotel Hamburg Reviews

6.8

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 102 out of 1000 reviews
Rating 8 - Good. 402 out of 1000 reviews
Rating 6 - Okay. 314 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

You get what you pay for....

Stayed 1 night in Jun 2025

6/10 Okay

Ala

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just average hotel nothing special the design of the hotel and the women around the hotel area in not good do kids to see
Stayed 1 night in Jul 2025

6/10 Okay

Nathan

Liked: Staff & service, room comfort

Okay but probably for a short stay

We did just one night here and I'm not sure we would have lasted longer than that. Rooms were a bit hot but, due to the noise outside throughout the night, we couldn't really open windows. We were with little children and it appears the street the hotel is located on is not child-friendly (e.g. there's a sex store next to hotel entrance). The family room was spacious for five of us though!
Stayed 1 night in Jun 2025

10/10 Excellent

noor

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Stayed 3 nights in Dec 2024

6/10 Okay

Waleska

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We stayed for one night only but def the images shared for the hotel do not match real life. It looks like a completely different place. Its an older version of what you're seeing. We stayed there because of the closeness to the central station but would not be inclined to repeat our visit

10/10 Excellent

George

Stayed 4 nights in Mar 2025

6/10 Okay

Karen

Business traveler

Ok

Stayed 1 night in Mar 2025

10/10 Excellent

Den

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel at a reasonable price. Staff was great, breakfast was good. Very close to the train station.
Stayed 2 nights in Feb 2025

2/10 Terrible

Eva

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely hostile check in. Property aware of our late check in yet room rented out. Pictures advertised when originally opened. 1 toilet with shower to 9 rooms of double & triple occupancy. To enter property in the evening you have to go through drunks & prostituts & than wait to be let in (buzzer at the door). Breakfast was good and sheet with towels clean
Stayed 5 nights in Dec 2024

6/10 Okay

Neil

Stayed 2 nights in Sep 2024

6/10 Okay

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service
Hotel room was big and just what we needed travelling with children. Breakfast choices were very limited and the area outside felt quite unsafe with small children. Excellent proximity to Hauptbahnhof
Stayed 2 nights in Dec 2024

10/10 Excellent

Amalia

Stayed 2 nights in Dec 2024

6/10 Okay

Robert, Berlin

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were outdated. Breakfast was good
Stayed 1 night in Dec 2024

6/10 Okay

Luis

Traveled with partner
Good breakfast. Room was dimly lit and no action taken when advices of blown lightbulb.
Stayed 4 nights in Nov 2024

2/10 Terrible

Warly

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

JONATHAN

Liked: Cleanliness, property conditions & facilities, room comfort
Slightly strange with the ground floor of the building a sex shop. But once inside the hotel is good for its price and served a very good breakfast buffet
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Stayed 2 nights in Sep 2024

6/10 Okay

Michail

Liked: Cleanliness, staff & service

A good hotel for a short stay

Hamburg is a good hotel for a short stay, in a very good location. It is only 3 minutes walk from train and bus central stations and 10 minutes walk from shopping area. The room and all the areas of the hotel were clean and the staff friendly. The breakfast was very good. .
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
This property serves a purpose, the breakfast is good and the staff friendly and it is a short walk from the train station. Please note our room was not as per the pictures shared on Expedia and was a lot more dated.
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Liked: Staff & service
Location of property is by Central Station, so it's close to train station. However, probably doesn't seem "safe" because there are a lot of people just lingering outside late into the night. Police is around so it's safe enough. The facility is clean enough. The bed is comfortable. The biggest downside for me is, the picture had me believe this place was like any other hotel, but instead, you do not have your own bathroom. Toilet and shower is communal; you have to share with the whole floor. Also had a cricket on my towel. Morning staff is nice.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

I would use this convenient hotel again

Good, clean, quiet hotel, ideal for the central station. The breakfast was very good for the price. The carpets in the hotel are old, but the hotel was otherwise fine. It is in a very rough area with all kinds of less-than-legal activity going on in the streets surrounding it. Heads up if you are travelling alone.
Stayed 1 night in Aug 2024

8/10 Good

Joanne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean,staff were very welcoming.Rooms are basic but clean.Noise from outside,we had to open windows as it was hot.Breakfast was very nice, continental, fresh bread,meat, cheese, eggs,fruit, yoghurt, cereals,coffee and tea. The only thing I would say negative was outside the hotel.The noise,homeless people,drug addicts,ladies of the night.It was a very busy area day and night. 10min walk up the road it was totally different.Dont let it put you off.Hotel was brilliant could do with a bigger lift ha ha
Stayed 3 nights in Jul 2024

8/10 Good

Andrea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Hotel is basic but clean and staff are friendly and helpful.Breakfast was good the small restaurant does get busy and is only open for breakfast. Nothing to do with the hotel at all but the area around the accommodation is rough. Lots of prosititutes and beggars which was not a major concern but the open drug users and number of alcoholics is unbelievable. It is not somewhere i would take children, there were things going on that as an adult i should not have been privvy too. 300m down the road in any direction and the culture changes for the better. Being honest i would not stay here again purely based on the area and activities outside the hotel, which is a shame because i have no faults with the hotel itself.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Good hotel while the circumstance is not good

It is true that the circumstance around this hotel is not good as many users commented. But as I lived in Hamburg before, I fully know the circumstance and am never concerned with this. I think this hotel is good because of free breakfast and no cancelling fee. But the breakfast is not bad but not good. I got tired of it at the third morning. And it was very hot in the room in July because of no air conditioner.
Stayed 3 nights in Jul 2024