Novum Hotel Eleazar City Center3.0 out of 5.0
Recent guest reviews
I recently staying in these hotel, Was a bit nervous after I read those reviews, but anyhow I did booked these hotel for my first time visiting Hamburg City. It was not as what I did expected, I did arrived quite later in the afternoon after tired journey from Berlin I was welcomed with nice and polite way by two receptionist I forgot their name (one is black skin and the other one was perhaps from Asia. They did very quick checked in me in to the room and also helped me resolved my problem with my credit. It’s was nice and touch up derive. The hotel it’s self just coated right in centre by opposite the Main Street and the Main Central station, easy to acces shopping area, Restaurants, cafe/bars and other tourist area. Very convenient. Love my room being cleaned and tidy by the house keeping, although it’s in the centre but no cost noise once you inside the hotel and in the room. My last morning I had to leave early and against the reception prepared my breakfast box and gave to me upon I checked out. Very well trained staff and helpful. These little thing they offer will always guide me to come back to stay when I return back to the hotel. Thank you Novum staff for keep me happy during my stay. Keep it up a good work! Cheers Yakob
The hotel is located on a less attractive small street next to main train station. I't barely a five minutes walk to trains or subway. The staff is very polite and most speak good English. Everything is very clean and tidy. I couldn't find a single stain in the bathroom. An economy room is quite small, but comfy. The double-bed is large and extremely comfortable. The bathroom is roomy and the shower works well. Breakfast is very basic with bread, rolls, toppings, scrambled eggs, cereals and good coffee. Allergens are not marked in any way. I would certainly book a room from this hotel on my next trip to Hamburg, too.
After reading the reviews about this place I was a little anxious about our stay - but I was pleasantly surprised. We had a good sized double room at the front of the hotel. Bed were very comfy - only given one pillow but the staff were happy to provide more on request. Yes, there was some street noise, but this was to be expected as the hotel is a 2 minutes walk from the central station and opposite some small bars. Room was cleaned every day and was spotless. Good powerful shower in the bathroom. Staff were friendly and efficient - I liked the leaving the key system (fairly standard practice in Germany) as it meant I did not have to worry about losing it. Good breakfast provided in price. Area directly outside the hotel is a little seedy, but no worse than any other large city. I would advise avoiding Hansaplatz at night - but is okay in the day. At no point did I feel unsafe. Finally, the hotel offered a luggage room and safe free of charge (safe requires a 20 euro deposit - but this is refunded) which i felt was a nice touch. The hotel provided and excellent base to explore the city, and if I were to return to Hamburg I would stay here again.
We stayed for a week in this hotel. The first night was impossible to sleep ( room 105) because all the night , like every night, a lot of african imigrants stayed in front of the hotel and speaked aloud. The next day we obtained to change the room, a room situated in a quite zone. The hotel is well situated in Hamburg. The breakfast was very good, the room was cleaned every day. In the Central Station (Bahnhof) there is a supermarket opened in Sundays. The cons are: it is not AC, it is not a fridge in the room and not a kettle. The price payed ( 83 euros for a double room per night) is a little expensive for their offer. If you visit Hamburg don't forget to go to visit Lubeck ( by train, a one day ticket for a family costs 28 euros for a person+3euros for each supplementary person up to 5 persons in total- and you can travel by train all the day in the land Schleswig-Holstein).In conclusion, Hamburg is a lovely town, but the hotel choosed wasn't the best option.
the hotel is very bad, rooms are very small like a can, smell very bad the worst ever, bathroom looks like public toilets. and most worst that no AC in rooms. I advise no one to book this hotel. they also published photos on booking that completely different than real rooms they have.
I've seen reviews stating that people have paid as little at €40 a night. If you can get a room for that price, great, you'll be pleased with what you get for your money. However, I paid €80 a night and wished I'd paid a little more for a more modern hotel. I didn't feel great about the system of leaving keys on display at the lobby, so it's quite clear for anyone who wants to know whether you're in your room or not. Some members of staff are lovely, others not so (at one point I was shouted at for sitting in a breakfast area which was apparently closed, but had no signs indicating so). The location of the hotel is great for accessing the central station, personally I would choose a more central location for tourism if that's the nature of your visit. Rooms are a little tatty in places, mine had a none functioning plug socket and exposed wires in the headboard.
This hotel is located very near the train station so is a good place to stay for getting around Hamburg on public transport and there are lots of restaurants near in the somewhat seedy neighborhood. Services are basic to what one expects in a good midrange hotel in Germany. Room was clean, breakfast good, 24 hr. service desk. Cons are that street noise can be very irritating, even with double glazed windows. On the corner near the hotel a large number of very noisy people congregate. There is no air conditioning and on the day we stayed we had to open the window to feel cool enough, and this exacerbated the problem. Their normal pricing is a bit high for what you get, but we were able to get a rate cheaper from the normal.
Eleazar Hotel is easy to find, and so close to most highlights of Hamburg. Within walking distance of Main Railway Station and inner city shopping Best price for a quality room. Quiet , facing away from traffic.
Our vacation started out like a Chevy Chase movie, the wheel on our campervan flew of in the middle of the highway (busted ball bearing), hit the windshield of an ongoing car, and left us stranded, sparks and flames flying on the shoulder of a German motorway, sparks. Thank His Noodly Appendage that nobody got hurt and that this happened in Germany and not in Italy or France (our destination) . Long story short, we got rescued and towed to a garage who would do everything in their power to get us on the road again, as fast as possible. So we booked 3 nights, last minute, through booking.com. Booking.com managed to messed up our reservation, but the helpful and friendly staff got everything sorted :) Nice, clean and comfortable room, complimentary sparkling wine and breakfast included. 4min walk from the central station, plenty of everything right by the hotel. TLDR; Very kind and helpful staff, clean, comfortable beds, breakfast included and central location.
Few dodgy pubs on same street but only 100 metres from a Main Street with loads of pubs/restaurants, and more importantly only 100 metres from main train station. Clean cosy hotel, standard breakfast, but that's you get for these prices!
- Walking distance to Hamburger Kunsthalle and Moenckebergstrasse
- Free buffet breakfast
- Free WiFi in rooms and public areas
Located in Saint Georg, Novum Hotel Eleazar City Center is a leisurely stroll from popular sights such as Hamburger Kunsthalle and Moenckebergstrasse. This 104-room, 3-star hotel has free breakfast and a bar/lounge, along with free in-room WiFi. Located centrally in Hamburg, it's also close to Hamburg City Hall and St. Michaelis Church.
Free buffet breakfast is included with your stay and awaits you each morning. At the end of the day, the bar/lounge is a great place to grab a drink.
All 104 soundproofed rooms provide free newspapers, safes, and desks. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries.
At Novum Hotel Eleazar City Center, guests have access to a sauna, free WiFi in public areas, and express check-in. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include express check-out and free newspapers.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 404 reviews