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Novum Hotel Ambassador

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Photo gallery for Novum Hotel Ambassador

Lobby
Staircase
Outdoor pool
Flat-screen TV
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Heidenkampsweg, 34, Hamburg, HAM, 20097
  • Place, Hamburg Wholesale Market
    ‪18 min walk‬
  • Place, Moenckebergstrasse
    ‪19 min walk‬
  • Place, Mehr!-Theater am Großmarkt
    ‪19 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

Economy Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Double Room

8.0 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Twin Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Family Room

8.0 out of 10
Very good
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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The price is $284
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About the neighborhood

Hamburg

Located in Hamburg-Mitte within 2 miles (3 km) of Miniatur Wunderland, Novum Hotel Ambassador is within a few miles (5 km) of other popular sights such as Elbe Philharmonic Hall. This 119-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Hamburg Wholesale Market - 18 min walk - 1.0 mile
  • Moenckebergstrasse - 19 min walk - 1.1 miles
  • Mehr!-Theater am Großmarkt - 19 min walk - 1.1 miles
  • Alster Lakes - 4 min drive - 1.0 mile
  • Hamburg City Hall - 6 min drive - 1.9 miles

Getting around

  • Berliner Tor Station - 5 min walk
  • Hamburg Central Station - 19 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Böckmann’s - ‬11 min walk
  • ‪Maya Kaffeerösterei - ‬10 min walk
  • ‪Ristorante Alitalia - ‬11 min walk
  • ‪Döner-time - ‬6 min walk
  • ‪Neshan restaurant - ‬6 min walk

About this property

Novum Hotel Ambassador

At Novum Hotel Ambassador, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for EUR 12 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. This hotel also has laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Minibars, hair dryers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Property is also known as

Ambassador Hamburg
Ambassador Quality Hotel Hamburg
Hamburg Ambassador
Hamburg Quality Hotel Ambassador
Quality Ambassador
Quality Ambassador Hamburg
Quality Hotel Ambassador Hamburg
Quality Hotel Hamburg Ambassador
Quality Hotel Ambassador
Quality Hotel Hamburg

Frequently asked questions

Are free cancellation options available at Novum Hotel Ambassador?

Novum Hotel Ambassador offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do around Novum Hotel Ambassador?

This hotel is situated in Hamburg-Mitte within a short 20-minute walk of Mehr!-Theater am Großmarkt and also 19 minutes on foot from Hamburg Wholesale Market. You'll also find Hamburg City Hall and Miniatur Wunderland within a short drive.

Will I be able to park at Novum Hotel Ambassador?

Yes, parking is offered for EUR 12 per day.

Does Novum Hotel Ambassador feature a casino?

No, Novum Hotel Ambassador doesn't have a casino.

Is there an indoor pool at Novum Hotel Ambassador?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Novum Hotel Ambassador?

Couples staying at this hotel will appreciate amenities like a minibar as well as an outdoor pool and a restaurant.

Are there hot tubs at Novum Hotel Ambassador?

No, this hotel doesn't have a spa tub.

Does Novum Hotel Ambassador feature a restaurant that includes a breakfast menu?

Yes, Novum Hotel Ambassador serves free buffet breakfast each morning from its restaurant.

Does Novum Hotel Ambassador allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Novum Hotel Ambassador for a fee of EUR 15 per pet, per night.

Are there connecting rooms at Novum Hotel Ambassador?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Novum Hotel Ambassador?

The closest major airport to Novum Hotel Ambassador is Hamburg Airport (HAM), which is 7.2 mi away (35 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 14.3 mi away (39-minute drive).

Can I book a room with a balcony at Novum Hotel Ambassador?

No, there aren't any guestrooms with balconies at Novum Hotel Ambassador.

Novum Hotel Ambassador Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 102 out of 453 reviews
Rating 8 - Good. 236 out of 453 reviews
Rating 6 - Okay. 95 out of 453 reviews
Rating 4 - Poor. 14 out of 453 reviews
Rating 2 - Terrible. 6 out of 453 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Leyla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war nicht sauber. Meine Bettwäsche war dreckig. Der Frühstücksraum war täglich voll mit Brösel überall. Einrichtung sehr alt und nicht modern usw…..
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra prisvärt hotell som passar när du har bil
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Anja

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Einrichtung total abgewohnt, begrenztes Frühstücksangebot, außerhalb des Hotels grausame Gegend, Sauberkeit und Freundlichkeit gut, Bad uralt
Verified review

8/10 Good

Saverio Lo

Liked: Cleanliness, staff & service, property conditions & facilities
Stanza silenziosa
Stayed 5 nights in Oct 2022
Verified review

8/10 Good

Florian

Liked: Staff & service
Baustelle vor dem Fenster, Beginn von Bauarbeiten um kurz vor 7 Uhr. Schimmel in der Dusche, sowie Haare im Waschbecken - ansonsten sauber
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Götz

Liked: Cleanliness, staff & service
Disliked: Amenities
sehr schlechte Abwickung im Bereich Buchungsbestätigung bis Zimmerübergabe/ Beschwerdemanagement. Unseriöse Vermittlung von Zimmereigenschaften, die mit BUchungsbestätigung überhapt nicht mit Realität übereinzubringen ist. Auch Beschwerdemanagement ist miserabel bis hin zu nicht vorhandenen Kompensationsbereitschaft, zu kleines Zimmer und keine Poolnutzung. Das motiviert nicht zu einer weiteren Buchung mit diesen Systembedigungen - es gibt halt auch Alternativen für den Preis. MfG G. Richter-Sandvoß
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An dem Zimmer gibt es wenig auszusetzen. Das WC und die Dusche waren sauber, das Bett gemütlich und man hat sogar einen Mini-Kühlschrank im Schreibtisch! Einzig die fehlende Steckdose am Bett ist mir aufgefallen. Es gibt eine am Schreibtisch, aber sonst habe ich nichts gefunden. Kann auch nur am Zimmer gelegen haben. Ansonsten war ich zufrieden.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Bjoern

Liked: Cleanliness, staff & service

Super Freundlich

Zwar in die Jahre gekommen, aber sauber und fantastisch freundliches Personal. Preis-Leistung absolute Spitzenklasse
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Jürgen

Liked: Staff & service, property conditions & facilities
Lage des Hotels ist gut, nur 5 min. von U Bahn entfernt. Ab 18:00 hatten wir kein warmes Wasser und das mit Kindern ,das geht gar nicht. Die Lüftung im Bad schnarrte die ganze Nacht .
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Jens

Liked: Cleanliness, staff & service
Die Tiefgarage war einwenig zu niedrig, wenn 2,20 m dran steht erwarte ich überall in der Garage 2,20 m und keine Rohre die niedriger hängen, davon abgesehen war sie sehr beengt und kelin, für meinen Transporter recht unbequem. Die Gebühren von 12 Euro pro Tag, auch etwas hoch, 8 Eurohätten auch gereicht.
Stayed 3 nights in Aug 2022
Verified review

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Freundlicher Service. Alte Einrichtung und sehr wackelige Tische im Frühstücksraum. Bett war etwas klein für zwei Personen und Matratze war nicht gut. Im Bad hat es stockig gemüffelt. Sonst O.k.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities
Großes Familienzimmer, gutes Preis-Leistungs-Verhältnis.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Ditte Timm

Liked: Cleanliness, staff & service, room comfort

Udmærket til prisen

Hjælpsomme folk i receptionen, der er gode til engelsk og hjalp os med forslag til et åbent restaurant område (vi kom søndag aften). Der 1,5- 2 km til shoppinggaden og rådhuset. Fin gåtur. Morgenmaden udmærket til prisen, men kaffen en kedelig filter type, der smagte besk (fra termokander) Parkering til 12 euro i kælderen under hotellet. Dejlig tæt på. Værelserne også fine, rummelige og rene. Gode madrasser dog med tunge vattæppe dyner. Der er en blæser på værelset, så man ikke behøver at have vinduet åbent (det er ud til en stor trafikeret vej).
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Bekir

Liked: Cleanliness, staff & service, property conditions & facilities
Online wird nicht darauf angewiesen das der Schwimmbad zu ist.Mann hätte sonst paar runden gedreht.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

jan ole

Liked: Cleanliness, staff & service, room comfort

Greit hotell.

Helt greit hotell, men området ( Hamburg smitte) er preget av renovering. Noen minutter å gå til nærmeste U-barne (Berliner Tor). Også grei frokost. Innsjekking og utsjekking gikk flott. Hyggelig betjening. Greit rom for en natt eller to. Meget trafikkert vei ved hotellet.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Björn

Liked: Cleanliness, staff & service

soweit ganz OK

Die Zimmer sind sehr klein. Das Hotel ist etwas in die Jahre gekommen. Aber kann man trotzdem machen.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Claude

Liked: Cleanliness, property conditions & facilities, room comfort

Mieux c'est mal

Notre séjour correspond à notre attente. Merci au service du petit-déjeuner. La classe.
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Cesar Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien
Stayed 3 nights in May 2022
Verified review

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay for one night

Stayed one night, bed was uncomfortable. Nice bathroome and nice big room with sofas. The hotel staff was wery friendly. Location is very central and its easy to walk to nearest U/S-bahn - Berlin Tor, and to get around in Hamburg.
Stayed 1 night in May 2022
Verified review

8/10 Good

Anne-Sofie

Liked: Cleanliness, staff & service, property conditions & facilities

Ganske udemærket

Fint ophold. Hotellet er old school 90’er look, men ganske udemærket. Lidt hård seng! Dejlig morgenbuffet med i prisen og alt i alt et udemærket sted som jeg sagtens kunne finde på at komme tilbage til.
Stayed 1 night in May 2022
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Enkelt och trevligt rum. Bra säng. God frukost.
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sauber und groß genug. Das Frühstücksbuffet war reichhaltig und sehr lecker. Das Personal war sehr freundlich. Verkehrsanbindung zur Innenstadt war sehr gut, da die Haltestelle Berliner Tor in der Nähe ist.
Stayed 7 nights in Apr 2022
Verified review

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt sted at overnatte

Dejligt hotel, selvom hotellet ligger ud til stærkt befærdet gade, var der ingen gener fra trafikstøj, på grund af dobbelte fortsatsvinduer. Værelset opfyldte basale behov, og absolut ingen fejl på bad og toilet. Eneste - var mangel, inden ankomst var oplysning om fp2 maske påbud. Super hotel tak.
Stayed 1 night in Apr 2022