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Novotel Hamburg City Alster

4.0 out of 5.0

Recent guest reviews

Nice hotel not far from the Alster lake, easily connected with the rest of the city they the subway stop which is right in front of the door. Breakfast is very good, gym is really small and limited while they have a sauna and wellness area which looks pretty good. Parking inside the hotel is possible but it costs you something. Rooms are clean and reasonably decorated. Prices are ok.

Stayed on the first floor - the room was in need of a bit of modernisation in the bathroom but bed comfortable, shower hot ... what else do you need. It is outside the main centre but the tube is right outside and takes you into what is an interesting city really quickly. Recommended for city break as it's reasobably priced. All the staff were friendly and professional

Stayed one night as a Le Club platinum member. The room was fresh, clean and comfortable. The hotel is not located in the centre of things really, but the U-Bahn is right outside the door and takes you to the touristic hot spots in no time so no problem really. In my opinion this hotel offers good value for money, and all in all we had a smooth stay. However, on arrival I was only given the Le Club welcome drink voucher after asking for it, and when I got it, it was only for the member and not for my wife accompanying me. Had to fight to make it valid for the both of us. What happened to the Accor slogan "Feel Welcome" in this hotel? GM Mr. Ykema, to you think my wife felt welcome, offering one drink voucher to me and non to her? This is the first time in 8 years as a platinum member that we did not both get a welcome drink voucher upon arrival - maybe time to reconsider your practise Mr. Ykema to get in line with all other Accor properties?

We arrived by car to Hamburg and therefore parking is important to us. Parking is in the garage underneath the hotel and you can just take the luggage into the elevator and up in the room. The rooms are not particularly big, but otherwise quite alright. The location of the hotel is very good, U1 and U3 go right outside the hotel. You get around the city quickly with the help of those lines. The breakfast is not the best for the Novotel Hotels, but quite decent.

Excellent hotel. Excellent service. Very attentive. Comfortable rooms. Rooms are big. Very clean. Good location 15 minutes walk from HB. It's good choice to stay in hamburg if you travel with kids. Prices are very decent.

Clean pleasant establishment ideal location. Think the check in times could be earlier though 3pm is a little too late for my liking. And also a triple room should be three triple beds not a double and a fold out double, feel a bit ripped off about that. Other than that ok.

First of all, be careful where your taxi takes you (or, where you go when you get off the U-bahn). The Novotel Alster (on Lubecker Str is less than 500 m from the Novotel Suites on Lubeckertodamm. Our taxi dropped us off at the Suites and we had to haul our luggage over to the Alster (not too bad on a warm sunny day). That said, we found the Novotel Alster a very good hotel. It is small from our experience of Novotels, but the staff and the facilities are what one expects -- and gets. The hotel is on a somewhat busy corner, but we had a back room, overlooking a leafy courtyard and we did not hear any traffic. The room was spacious and very well appointed. There are two things to particularly recommend about this hotel. It is right on (yes, ON) the U-1 U-bahn station that makes it very convenient to get around. The station itself is huge and has several exits, but there is one almost right at the front door of the hotel. Secondly, there is are shopping districts about 500 m on either side of the hotel, on Lubecker Str., including a full fledged grocery store (REWE) and, of course, some restaurants. But, with the U-bahn at the doorstep, all of Hamburg is available just a quick train ride away. We would strongly recommend this hotel. It may be a bit outside the core of the city, but the U-bahn makes this point moot. Further, if you are not in a room on the street, it is very, very quiet. The entire place is very well maintained, with excellent, helpful staff. Breakfast is available, but we preferred to opt out and so I cannot comment on that.

Good central location and nice hotel. Breakfast buffet is nice and rooms are large, clean and comfortable. I was there during the G20 meeting and therefore the price was not cheap. 200€ for a night, breakfast included.

A few weeks ago , I visit the city of Hamburg with my 6 yrs old son . Our first 'Boys only' trip ever ...... Our stay in Novotel was very convenient . Room was ready on arrival . Location of the hotel is just next to metro station that allows you to connect to ALL part of the city . We had a Sunny weekend and were positivily surprised about the city of Hamburg .

The hotel is functional, not luxurious but solid mid-level. It's literally a few steps from the U-Baun. There was a separate shower and bathtub, the shower head was excellent and there was more than enough water pressure, often lacking in hotels. There is a safe in the room. Access to the rooms is secure at the elevator and stairwell, via key card. There is a bar on the entry level. Breakfast was a nice buffet, a good selection of fruit, eggs, cereals, juices and some meats & cheeses. Kids 15 and under are free with adult making it a very good value for families. Pro Tip: Novotel often offers a 2nd room for kids at half price, making the total cost for 2 rooms for a family very reasonable indeed.

Luebecker Str. 3 Hamburg HH

Hotel highlights

  • Close to Hamburger Kunsthalle and Moenckebergstrasse
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Hohenfelde, Novotel Hamburg City Alster is within a mile (2 km) of popular sights such as Hamburger Kunsthalle and Moenckebergstrasse. This 4-star hotel has 210 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. Hamburg City Hall and St. Michaelis Church are also near this Hamburg hotel.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Novotel Hamburg City Alster's 210 soundproofed rooms provide sofa beds, minibars, and coffee makers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, safes, and phones are also available.

Property features

Guests staying at Novotel Hamburg City Alster enjoy a fitness center, a sauna, and free WiFi in public areas. Self parking is available for EUR 18.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and free newspapers.

Room options

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 2

Standard Room, 1 Double Bed

Full 1 | Sleeps 4

Superior Room, 1 Double Bed

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 1034 reviews