NH Hamburg Altona4.0 out of 5.0
Recent guest reviews
Having sold my home in Hamburg and waiting for the new one to be completed, I needed a temporary stay at a hotel. The NH Hamburg Altona was the perfect solution. Modern room design, excellent internet, friendly restaurant, lively bar, v every pleasant hotel guests.
I returned to my room in the evening to find my door had been left open. No ownership or follow up from reception. The rooms are small and although clean are quite dated. My shower leaked and even the paid wifi is incredibly slow...apart from that it's...not even average.
3 hours waiting for someone to fix the Airconditioner , 4 Calls to the reception , i had to wait for the technical support for one hour , then i called again the new receptiin team told me there are no technical support in Sunday, the refrigerator was not functioning, i got ice packets to cool it, the shower is plugged, they told me that the airconditioner will be fixed on Monday and that the manager will be informed snd i will get a feedback, till now nothing done, 4 Stars for 95€ per night dont Reccomend it
We were booked into this hotel as part of a cruise package so were mot sure what to expect; however, it exceeded our expectations. The room was well laid out with everything you could expect. Having a corner desk would be attractive to business as well as leisure travellers. The double glazing worked very well blocking out completely the noise from the main road. Downstairs there is a very nice bar area & a restaurant. We didn't check out the restaurant but it looked nice & seemed to have a good trade. The bar was well stocked & mot overly expensive for a hotel bar - prices were similar to pubs at home. The service was very good & the free peanuts were delicious. The hotel also has free water & some sweets in reception which I thought was a nice touch. There is a regular bus that takes you to the train which opens up Hamburg & it is so cheap to travel by public transport it puts the UK to shame. There is a local McDonald's - which is convenient for a cheap breakfast. Great couple of days
I spent one night in this hotel and it was a pleasant experience. The room was nice, breakfast offered all I wanted, staff was friendly. There were no issues and I had a good sleep. I did not have the time to look at the gym which I will do next time. I will come back!
Arrived before we were able to get in room but it wasn't a problem. We were able to leave luggage in a secure place and go away till later. Staff were amazing friendly and very accomodating considering my German was very poor. Nothing was to much trouble and they were so helpful. Would definitely recommend to stay here as clean and tidy and close enough to hamburg without being to far. Once again can't say enough about the staff and how great they were. Easy check in easy check out what more could you want 😆
Checking in was chaotic and resulted in the concierge not finding my pre-paid reservation as well as a chain of rather unfortunate events from his end that I find are best not to elaborate on. The rooms are decorated in poor taste in what I would describe as "bare-minimum late 90s Euro-sale" and considering I was assigned one of the suites after all the mishaps, seeing the room price posted on the inside of the door I can't for the life of me think how they believe that that price is justified. However, it is fair to say that everything was clean and the one thing that I can wholeheartedly recommend is the Bed. While the lady at checkout put in her best effort and was really nice, I can't recommend this hotel seeing that there is an array of similarly priced hotels with better set-ups especially if you are thinking about getting the suite.
The service in both the restaurant AND the hotel really amazed me this time around! I’m a regular here at least three times/year for the last several years, and the service has always been good. Today, however, with my kids and my two little grandsons, aged not yet 3 and 4 as guests, the restaurant team really showed they care, and we had a truly lovely time! My sincere compliments to the entire restaurant team and also reception, who had my regular room up and ready within half an hour of my early arrival. My kids were so impressed that they will be recommending this hotel to the other grandparents for their regular visits, too. Well done, NH Hotels!
Room as almost empty... No hangers, no comfy chair... Desk without chair... It almost was a bed in a big area. Breakfast ok and place clean. Bit far from downtown. Many many many others to choose at this price range.
on our way from the South to the far North-East of Germany this was the perfectly located Hotel in Hamburg. The rooms (we had two double rooms) were spacy and clean with a good athmoshere. Windows were facing the side streets so that we could open them over night despite the big street in front of the Hotel.
- Free WiFi in rooms and public areas
- Onsite dining
- Rooftop terrace
- 24-hour business center
Located in Altona, NH Hamburg Altona is within 2 miles (3 km) of popular attractions such as Allee Theater and Altonaer Volkspark. This 239-room, 4-star hotel has a restaurant, free in-room WiFi, and a rooftop terrace. Volksparkstadion is also 2.2 mi (3.5 km) away.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.
NH Hamburg Altona's 239 soundproofed rooms provide minibars, safes, and phones. 40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Desks are also standard.
NH Hamburg Altona features a sauna, a rooftop terrace, and free WiFi in public areas. You can put free offsite parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include 10 meeting rooms, conference space, and a 24-hour business center.
Reviews from Trip Advisor
75.0% of guests recommend this hotelTotal of 993 reviews