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Motel One Hamburg - Alster

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Photo gallery for Motel One Hamburg - Alster

Bar (on property)
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Bar (on property)
Property entrance
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
Steindamm 102, Hamburg, HH, 20099
  • Place, Alster Lakes
    ‪10 min walk‬
  • Place, Hamburger Kunsthalle
    ‪15 min walk‬
  • Place, Moenckebergstrasse
    ‪15 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Room, 1 Queen Bed (THE ONE)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Room, 1 Queen Bed (THE ONE)

8.0 out of 10
Very good
(11 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE ONE)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Room, 1 King Bed (THE ONE)

8.8 out of 10
Excellent
(17 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (THE ONE with view)

Room (THE ONE with view) | Egyptian cotton sheets, premium bedding, desk, blackout drapes

Room (THE ONE with view)

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the neighborhood

Hamburg

Located in Hamburg-Mitte, Motel One Hamburg - Alster is a leisurely stroll from sights such as Alster Lakes and Marienkrankenhaus. This 460-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a terrace.

What's nearby

  • Alster Lakes - 10 min walk - 0.6 miles
  • Marienkrankenhaus - 11 min walk - 0.6 miles
  • Hamburger Kunsthalle - 15 min walk - 0.8 miles
  • Moenckebergstrasse - 15 min walk - 0.8 miles
  • Jungfernstieg - 4 min drive - 1.3 miles

Getting around

  • Lohmuhlenstrasse U-Bahn - 1 min walk
  • Hamburg Central Station - 14 min walk
  • Hamburg Airport (HAM) - 31 min drive

Restaurants

  • ‪Öz Urfa Kebap Salonu - ‬5 min walk
  • ‪La Famiglia - ‬6 min walk
  • ‪Melodis Treff - ‬8 min walk
  • ‪Afiyet - ‬6 min walk
  • ‪Ankara Kebab - Tantuni - ‬5 min walk

About this property

Motel One Hamburg - Alster

Motel One Hamburg - Alster features free WiFi in public areas and a terrace. Self parking is offered for EUR 20.00 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer rainfall showers and hair dryers. Desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 20 per day)
  • Limited onsite self parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16.90 to 17.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15.00 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 16.90 to 17.90 for adults, and EUR 0 to 17.90 for children
  • Covered self parking fee: EUR 20.00 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Motel One Hamburg-Alster
Motel One Hotel Hamburg-Alster
Motel 1 Hamburg Alster
Motel One Hamburg Alster Hotel Hamburg
Motel One Hamburg-Alster Hotel
Motel One Hamburg Alster
Motel One Hamburg Alster
One Hamburg Alster Hamburg
Motel One Hamburg - Alster Hotel
Motel One Hamburg - Alster Hamburg
Motel One Hamburg - Alster Hotel Hamburg

Frequently asked questions

Are free cancellation options available at Motel One Hamburg - Alster?

Motel One Hamburg - Alster provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Motel One Hamburg - Alster?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Motel One Hamburg - Alster on Mar 8, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Motel One Hamburg - Alster?

This hotel is situated in Hamburg-Mitte within a short 14-minute walk of Moenckebergstrasse and also 9 minutes on foot from Alster Lakes. You'll also find Hamburg Cruise Center and Miniatur Wunderland within a short drive.

Is parking available on site at Motel One Hamburg - Alster?

Yes, covered parking is offered for EUR 20.00 per day.

Does Motel One Hamburg - Alster feature a casino?

No, Motel One Hamburg - Alster doesn't have a casino.

Is there an indoor pool at Motel One Hamburg - Alster?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Motel One Hamburg - Alster?

Amenities that appeal to couples at this riverfront hotel include Egyptian cotton sheets and a rainfall showerhead along with a bar.

Are there hot tubs at Motel One Hamburg - Alster?

No, there isn't a spa tub at this hotel.

Does Motel One Hamburg - Alster feature a restaurant that includes a breakfast menu?

Yes, Motel One Hamburg - Alster serves continental breakfast each morning for a surcharge from its snack bar.

Does Motel One Hamburg - Alster allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Motel One Hamburg - Alster for a fee of EUR 15.00 per pet, per night.

Are there connecting rooms at Motel One Hamburg - Alster?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Motel One Hamburg - Alster?

The closest major airport to Motel One Hamburg - Alster is Hamburg Airport (HAM), which is 6.7 mi away (31 minutes by car).

Are there rooms with balconies at Motel One Hamburg - Alster?

No, there aren't any guestrooms with balconies at Motel One Hamburg - Alster.

Motel One Hamburg - Alster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 398 out of 806 reviews
Rating 8 - Good. 334 out of 806 reviews
Rating 6 - Okay. 50 out of 806 reviews
Rating 4 - Poor. 16 out of 806 reviews
Rating 2 - Terrible. 8 out of 806 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Eloise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very sociable,
Stayed 2 nights in Oct 2025

10/10 Excellent

Saajandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hamburg
Stayed 1 night in Apr 2025

8/10 Good

Randall, Plainfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Janmesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Stayed 4 nights in Jul 2024

6/10 Okay

Edgar

Stayed 1 night in Jun 2024

8/10 Good

malcolm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg hotel

It was Ok, room too hot.
Stayed 1 night in Feb 2024

8/10 Good

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Alirteza

Liked: Cleanliness, staff & service
I stayed one night and it was a comfortable stay. Here are the pros and cons for me: Pros: -The gentleman at reception was polite and very efficient. As the room was vacant he offered me a much earlier check in which was very useful as I had arrived early. -Hotel and the room were very clean. -It is located very close to a metro station, the area is fairly decent and not far from the city centre. It was a cold winter day. The room was quiet. Cons: There is no coffee/tea making facility in the room, which is a standard everywhere I have stayed before. I did not see any bins in the room and had to use the toilet bin for my rubbish. The room did not have a wardrobe. There was a basic rack however. I expect the above basic room facilities of a hotel in this class. Will I stay again? Only if I have to and found no better options.
Stayed 1 night in Jan 2024

10/10 Excellent

JINHUA

Stayed 2 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fidel at the desk was very helpful and atttentive..infact all staff were very accomodating and friendly..very beautiful clran modern hotel..glad i stayed here
Stayed 3 nights in Jul 2023

10/10 Excellent

Menggang

Liked: Staff & service, property conditions & facilities
quiet and convenient
Stayed 2 nights in Jul 2022

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very clean modern hotel and only 50 meters from train stop well run and provided a good place to stay. not in heart of city but only 5-10 mins by u Bahn which is very cheap to get around
Stayed 2 nights in Jun 2022

10/10 Excellent

Robert

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

ALANA CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Kraig, Orlando

Liked: Cleanliness, staff & service
The rooms are small but efficient and clean. The bar is trendy but understaffed for the numbers of patrons at least nights I was there. They were slow in serving. But overall a good location.
Stayed 3 nights in Oct 2021

8/10 Good

OLEG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean compact budget hotel. Good location 9 minutes by foot from central train station. Friendly staff
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel in a great location

Great hotel in a great location. Easy access to the underground. Breakfast was delicious and well-priced. Parking on-site made arrival and departure easy.
Stayed 2 nights in Aug 2021

6/10 Okay

Goran

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Under my motel one expectation.

Only stayed overnight. The motel one standard is very high as usual. and it is not the first time i was using them. I was bit dissapointed that I called 2 times in space of 15 min. before arrival to hear about parking in the area and nobody answered, although there were 5 people at the front desk. Arrived late and check in took some time due to training of new employee. There are more then 15 floors of this motel one, but somehow we got the smallest room possible.(maybe ever for a double room). Not the greatest motel one stay but you cant be lucky every time.
Stayed 1 night in Jan 2020

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Lackluster stay

The hotel asked of we wanted to add breakfast to our stay which we did and then made us pay separately for it. The breakfast was very lacklustre, cereal and sandwich makings. The room was extremely tiny with very little room to walk or sit in. There was no phone available even at the front desk for local calls and there was no printer available either. No vending machines bit the bar was open 24hrs with very overpriced food and drinks.
Stayed 3 nights in Aug 2019

8/10 Good

Stinne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Make sure you pay in euro

I liked the hotel, but had to pay 21 euro extra using my credit card because the receptionist asked if I wanted to pay in my own currency and I thought why not, it would be easiere to calculate with. She did however not tell me that it would cost 21 euro extra in a virtual "currency exchange". When I found out I asked them to return the purchase since I hadn't been told this would happen. This was apparantly not possible., which of course is complete rubbish. 21 euro right out the window... The neighborhood is basicly only with Muslim stores. It was a bit like China town just with muslims.. we found a great Turkish restaurant though with great meats (but no beer, since it was muslim) The room was good and the beds very comfortable. The breakfast buffet was okay, but there were only bread and cereal. I expected some scrambled eggs and bacon or other hot dishes. Overall it was ok, but I wont be returning to that particular hotel.
Stayed 1 night in Apr 2019

6/10 Okay

Ross

Good hotel

Quiet and comfortable
Stayed 1 night in Apr 2019

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