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Mercure Hotel Hamburg Mitte

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mercure Hotel Hamburg Mitte

Front of property
Lobby
Meeting facility
Daily buffet breakfast (EUR 26 per person)
Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Schroederstiftstr. 3, Hamburg, HH, 20146
  • Hamburg Messe and Congress
    ‪4 min walk‬
  • Reeperbahn
    ‪3 min drive‬
  • Miniatur Wunderland
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪12 min drive‬

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Room options

View all photos for Deluxe Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(28 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(7 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege Room with King Size Bed, Courtyard Location

Privilege Room with King Size Bed, Courtyard Location | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege Room with King Size Bed, Courtyard Location

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hamburg

Located in Eimsbuettel within a 5-minute walk of Hamburg Messe and Congress, Mercure Hotel Hamburg Mitte is within a mile (2 km) of other popular attractions like Reeperbahn. This 180-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Hamburg Messe and Congress - 4 min walk - 0.3 miles
  • Reeperbahn - 3 min drive - 1.7 miles
  • Hamburg City Hall - 4 min drive - 2.1 miles
  • Miniatur Wunderland - 5 min drive - 2.2 miles
  • Elbe Philharmonic Hall - 5 min drive - 2.2 miles

Getting around

  • Sternschanze U-Bahn - 7 min walk
  • Sternschanze Station - 10 min walk
  • Hamburg Airport (HAM) - 12 min drive

Restaurants

  • ‪Cafe Seepavillon - ‬5 min walk
  • ‪Mövenpick Restaurant Hamburg - ‬6 min walk
  • ‪Down Under - ‬6 min walk
  • ‪CAVE Bar - ‬6 min walk
  • ‪Roxie - ‬5 min walk

About this property

Mercure Hotel Hamburg Mitte

Eco-certified hotel with a 24-hour front desk and a restaurant
Mercure Hotel Hamburg Mitte features free WiFi in public areas, meeting rooms, and conference space. Self parking is available for EUR 24 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and a water dispenser.
Guests can expect free WiFi and 40-inch Smart TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, laptop-compatible safes, and phones are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Danish, English, German, Polish, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 24 per night; includes in/out privileges)
  • Covered extended parking on site (EUR 24 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RELAX
  • Restaurant

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator (33 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (39 inches high)
  • Roll-in shower (35 inches wide)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 24 per night (in/out privileges)
  • Covered extended parking fee: EUR 24 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg Mercure Hotel
Hamburg Mercure Hotel Mitte
Hamburg Mitte
Mercure Hamburg Mitte
Mercure Hotel Hamburg
Mercure Hotel Hamburg Mitte
Mercure Hotel Mitte Hamburg
Mitte Hamburg
Mercure Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel
Mercure Hotel Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel Hamburg

Frequently asked questions

Are free cancellation options available at Mercure Hotel Hamburg Mitte?

Mercure Hotel Hamburg Mitte offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do near Mercure Hotel Hamburg Mitte?

This hotel is situated in Eimsbuettel, just steps from Hamburg Messe and Congress and Planten un Blomen, and within a short walk of Congress Center Hamburg. You'll also find Miniatur Wunderland and Reeperbahn within a short drive.

Is there parking available at Mercure Hotel Hamburg Mitte?

Yes, covered parking is offered for EUR 24 per night with in/out privileges. Accessible parking and bicycle parking are also available.

Does Mercure Hotel Hamburg Mitte include a casino?

No, Mercure Hotel Hamburg Mitte doesn't have a casino.

Is there an indoor pool at Mercure Hotel Hamburg Mitte?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Hotel Hamburg Mitte?

Couples staying at this hotel will appreciate amenities like a pillow menu and a smart TV as well as a bar.

Are there hot tubs at Mercure Hotel Hamburg Mitte?

No, this hotel doesn't have a spa tub.

Does Mercure Hotel Hamburg Mitte feature a restaurant that includes a breakfast menu?

Yes, Mercure Hotel Hamburg Mitte serves buffet breakfast for a surcharge each morning at RELAX.

Does Mercure Hotel Hamburg Mitte allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mercure Hotel Hamburg Mitte for a fee of EUR 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Hotel Hamburg Mitte?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mercure Hotel Hamburg Mitte?

The closest major airport to Mercure Hotel Hamburg Mitte is Hamburg Airport (HAM), which is 5.8 mi away (12 minutes by car).

Are there rooms with balconies at Mercure Hotel Hamburg Mitte?

No, there aren't any guestrooms with balconies at Mercure Hotel Hamburg Mitte.

Mercure Hotel Hamburg Mitte Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 987 reviews
Rating 8 - Good. 489 out of 987 reviews
Rating 6 - Okay. 85 out of 987 reviews
Rating 4 - Poor. 15 out of 987 reviews
Rating 2 - Terrible. 12 out of 987 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Vijay, Sharjah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Messe Congress
Stayed 7 nights in Apr 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
All went well and my met my needs for the visit
Stayed 6 nights in Aug 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Slightly inconvenient location, not many places around to eat and rooms are slightly too small in my opinion. Some slightly annoying features are the shower which is left with the door opening inwards which makes it impossible to get in. Also the free WiFi is not very good at all, just ended up using mobile data. Finally, the cleaner seemed obsessed with trying to clean the room on the day I am leaving, when they came in I said no thank you and I got a very angry “put the ticket out then!”. Why would you try to clean the room on the day I am leaving before I have left?
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Andrea

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms were extremely hot and uncomfortable. Could not get comfortable in room and staff would not adjust thermostat to less than 72 degrees Fahrenheit. Staff told us their technicians were sick and could not fix our room. We were moved to another room with the same problem. Nothing nice about sitting in your room sweating. Would not recommend. As well, bartender charged us 36 Euros for two cocktails with well alcohol. Way over charged. Locals said we were robbed!
Stayed 5 nights in Aug 2024

10/10 Excellent

Nathaniel

Traveled with family
Stayed 9 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel near the convention center

We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.
Stayed 5 nights in Jul 2024

8/10 Good

michael

Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Lauren

Stayed 4 nights in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff, rooms are perfectly fine, clean, attractive, all you need. Locations fine so long as you are prepared to explore further away.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul, Edmonton

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.
Stayed 2 nights in Dec 2023

10/10 Excellent

Helen

Stayed 3 nights in Nov 2023

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Moritz

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location is great to explore the Schanzenviertel and St. Pauli, hotel also is in great condition, rooms are clean and look new. Reason for my average rating is the non-functioning AC, ultimately I’m coming to sleep and this was difficult due to the heat on the top floors I have called the front desk, someone came, made some changes on the thermostat and mentioned it is fixed. Unfortunately this was not the case.
Stayed 1 night in Jun 2023

8/10 Good

Lori

Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Stayed 1 night in Jun 2023

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near the Hamburg Mitte!

We stay at the Mercure Hamburg Mitte every year for the WTCE show. I put up 18 of my team. While the rooms are small, they are efficient and the staff is wonderful. Feels like home.
Stayed 1 night in May 2023

10/10 Excellent

Miss

Stayed 1 night in Dec 2022

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xx
Stayed 3 nights in Sep 2022

10/10 Excellent

Marissa L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I loved everything about this hotel (staff, location, rooms - the view is amazing), except for the fact that the only amenities they have are breakfast and a late night bar with no food.
Stayed 6 nights in Aug 2022

8/10 Good

Suleman

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book here again. Great staff!!!
Stayed 1 night in Aug 2022

10/10 Excellent

ABDULLA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and the location around nice restaurants and is walking distance of so nice shops
Stayed 1 night in Jul 2022