See all properties

Mercure Hotel Hamburg City

Property class: 4

Choose dates to view prices

Photo gallery for Mercure Hotel Hamburg City

A riverside building with a glass structure extending over the water, surrounded by trees and modern architecture.
A hotel reception area with a modern design, featuring a reception desk, seating area, and a large vase with flowers.
Restaurant
A rooftop bar with lounge chairs and umbrellas overlooking a body of water.
A restaurant interior with a neon sign reading 'Your guest' and a sign for 'tough cookies.'

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Amsinckstr. 53, Hamburg, HH, 20097
  • Place, Hamburg Wholesale Market
    ‪7 min walk‬
  • Place, Mehr!-Theater am Großmarkt
    ‪9 min walk‬
  • Place, Moenckebergstrasse
    ‪16 min walk‬
  • Airport, Hamburg (HAM)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a desk, and a chair. There is a view of the city through the window.

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with a bed, a chair, a lamp, and a large wall sign.

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, two pillows, a nightstand, a chair, and a wall with the text 'DOCK 6'.

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(17 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Junior Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, a wall-mounted TV, and a large artwork.

Privilege, Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a large window, and a view of buildings.

Privilege, Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Queen Bed

A hotel room with a bed, pillows, a nightstand, a lamp, and a wall with the text 'DOCK 6'.

Privilege, Room, 1 Queen Bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, and a large wall art piece.

Superior Room, 1 Queen Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

You may also like

Ad
A modern interior with a round wooden table, a surfboard, and a hand-shaped light fixture.

Moxy Hamburg City

Hamburg-Mitte
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 964 reviews
$80 nightly
The price is $85
Oct 18 - Oct 19
Total with taxes and fees
Moxy Hamburg City

About the neighborhood

Hamburg

Located in Hamburg-Mitte, Mercure Hotel Hamburg City is within a 10-minute stroll of sights such as Hamburg Wholesale Market and Mehr!-Theater am Großmarkt. This 187-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Hamburg Wholesale Market - 7 min walk - 0.4 miles
  • Mehr!-Theater am Großmarkt - 9 min walk - 0.5 miles
  • Moenckebergstrasse - 16 min walk - 0.9 miles
  • Miniatur Wunderland - 5 min drive - 1.5 miles
  • Hamburg City Hall - 5 min drive - 1.4 miles

Getting around

  • Hammerbrook S-Bahn - 6 min walk
  • Hamburg Central Station - 15 min walk
  • Hamburg Airport (HAM) - 42 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪RoofDrop Bar - ‬9 min walk
  • ‪CHIYO Sushi-Bar - ‬8 min walk
  • ‪Bolly Food - ‬9 min walk

About this property

Mercure Hotel Hamburg City

Guests of Mercure Hotel Hamburg City enjoy a sauna, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 28 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a computer station, and free newspapers.
49-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and desks. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

The exterior of a Novotel hotel with a glass entrance, potted plants, and a blue facade.
Novotel Hamburg City Alster
Hamburg-Nord
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,008 reviews
$93 nightly
The price is $100
Oct 25 - Oct 26
Total with taxes and fees
Novotel Hamburg City Alster

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar/Bistro

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Elevator (35 inch wide door)
  • Handrails in stairways (37 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hamburg City
Mercure Hotel Hamburg City
Mercure Hamburg City Hamburg
Mercure Hamburg
Mercure Hotel Hamburg City Hotel
Mercure Hotel Hamburg City Hamburg
Mercure Hotel Hamburg City Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at Mercure Hotel Hamburg City?

Mercure Hotel Hamburg City provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Hotel Hamburg City?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Hamburg City on Nov 8, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mercure Hotel Hamburg City?

This hotel is situated in Hamburg-Mitte within a 10-minute walk of Hamburg Wholesale Market and Mehr!-Theater am Großmarkt. You'll also find Hamburg Cruise Center and Miniatur Wunderland within a short drive.

Is there parking available at Mercure Hotel Hamburg City?

Yes, parking is offered for EUR 28 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Mercure Hotel Hamburg City include a casino at the property?

No, Mercure Hotel Hamburg City doesn't have a casino.

Is there an indoor pool at Mercure Hotel Hamburg City?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Hotel Hamburg City?

At this riverfront hotel, couples will appreciate amenities like a restaurant plus some guestrooms include a canal view and a free stocked minibar.

Are there hot tubs at Mercure Hotel Hamburg City?

No, but this hotel does have a sauna.

Does Mercure Hotel Hamburg City have a restaurant with a breakfast menu?

Yes, Mercure Hotel Hamburg City serves buffet breakfast for a surcharge on weekday mornings at Bar/Bistro.

Does Mercure Hotel Hamburg City allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Hotel Hamburg City for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Hotel Hamburg City?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Mercure Hotel Hamburg City?

The closest major airport to Mercure Hotel Hamburg City is Hamburg Airport (HAM), which is 8 mi away (42 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 15 mi away (45-minute drive).

Are there rooms with balconies at Mercure Hotel Hamburg City?

No, you won't find guestrooms with balconies at Mercure Hotel Hamburg City.

Mercure Hotel Hamburg City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 355 out of 1000 reviews
Rating 8 - Good. 467 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very nice and helpful staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Clean rooms.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and location is within walking distance from the city Center. Staff was very friendly and helpful.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy property, friendly staff, good breakfast
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel, although a bit far from the city center. Excellent parking options. No restaurants nearby in the neighbourhood, at least a 30 min walk
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The aircondition did not work. It was waaaay too hot in the rooms. We chose this hotel because it was described with airconditioning. But it was not working.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit of a walk to things but not too bad
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ice rooms and friendly staff

Nice rooms, friendly staff.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet, even thg close to street

Friendly staff, clean, comfortable room. Excellent soundproofing against busy street outside when windows were closed at night. Will definitely be one of the choices for Hamburg hotels again.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place close to city center

Nice place close to city center. Food was reasonable good as well.
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ISC hotel

Everything was as expected. Yes I would recommend this hotel. I used this hotel to attend ISC.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
nice spacious and very clean room
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Ok bra
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was quiet and a short walk to the main sightseeing attractions. The hotel was very clean and the staff were very friendly. Not much to fault.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

Business trip. Very convenient! Nice harbor theme in hotel
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel in a near city Center Location. The room wasn’t cleaned for whatever reason.
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Liked: Cleanliness
Okay
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Amenities
We booked this hotel especially because of Air Codntioning, as advertised on the website and when we checked in AC wasn't working at all. When we asked staff about this, they said AC is broken and they are looking to fix it. We stayed there for 3 nights and they didnt fix the AC at all. It was terribly warm inside the room and we tried to open the windows, but it was too noisy, as it was next to the main road. There wasn't any fan or anything, when we asked few times they provided small fan, which was not enough to cool the roon enough.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles upgrade
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Really bad climate in the room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place if you're gonna stay a few days, the breakfast is great 👍 and the rooms too. Definitely I'd choose it again. If you have a lot of luggage, I'd strongly recommend go there through bus, if you take the S-Bahn there'll be a lot of stairs
Verified review

8/10 Good

Liked: Staff & service, room comfort
The breakfast is close to excellent, even for us active people who demand more fuel than some simple white bread, cookies etc. The staff was friendly and communication was easily executed in english (in contrast to most of the staff at Deutsche Bahn - unbelievable!!). The only minus I can think of was the hair of a previous guest all over the place in the bathroom...
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and supportive staff at reception desk

Nice place. I had a few problems getting room service convinced to provide food. But overall ok. Friendly and supportive staff at reception desk!
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Sep 2025