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Mercure Hotel Hamburg City

4.0 star property

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Photo gallery for Mercure Hotel Hamburg City

Exterior
Miscellaneous
Bar (on property)
Exterior
A restaurant interior with a neon sign reading 'Your guest' and a sign for 'tough cookies.'

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Amsinckstr. 53, Hamburg, HH, 20097
  • Place, Hamburg Wholesale Market
    ‪7 min walk‬
  • Place, Mehr!-Theater am Großmarkt
    ‪9 min walk‬
  • Place, Moenckebergstrasse
    ‪16 min walk‬
  • Airport, Hamburg (HAM)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, two pillows, a nightstand, a chair, and a wall with the text 'DOCK 6'.

Superior Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(12 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Junior Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed with Sofa bed

Privilege, Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

View from room

Privilege, Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Queen Bed

A hotel room with a bed, pillows, a nightstand, a lamp, and a wall with the text 'DOCK 6'.

Privilege, Room, 1 Queen Bed

  • City view
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, and a large wall art piece.

Superior Room, 1 Queen Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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Jul 19 - Jul 20
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About the neighborhood

Hamburg

Located in Hamburg-Mitte within 2 miles (3 km) of Miniatur Wunderland, Mercure Hotel Hamburg City is within a few miles (5 km) of other popular sights such as Reeperbahn. This 187-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Hamburg Wholesale Market - 7 min walk - 0.4 miles
  • Mehr!-Theater am Großmarkt - 9 min walk - 0.5 miles
  • Moenckebergstrasse - 16 min walk - 0.9 miles
  • Miniatur Wunderland - 5 min drive - 1.5 miles
  • Hamburg City Hall - 5 min drive - 1.4 miles

Getting around

  • Hammerbrook S-Bahn - 6 min walk
  • Hamburg Central Station - 18 min walk
  • Hamburg Airport (HAM) - 42 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Ristorante Alitalia - ‬9 min walk
  • ‪The Garden's Table - ‬8 min walk
  • ‪RoofDrop Bar - ‬9 min walk

About this property

Mercure Hotel Hamburg City

Guests of Mercure Hotel Hamburg City enjoy a sauna, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 28 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a computer station, and free newspapers.
49-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and desks. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Jul 19 - Jul 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar/Bistro

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (35 inch wide door)
  • Handrails in stairways (37 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hamburg City
Mercure Hotel Hamburg City
Mercure Hamburg City Hamburg
Mercure Hamburg
Mercure Hotel Hamburg City Hotel
Mercure Hotel Hamburg City Hamburg
Mercure Hotel Hamburg City Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at Mercure Hotel Hamburg City?

Mercure Hotel Hamburg City provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Hotel Hamburg City?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Hamburg City on Jun 28, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mercure Hotel Hamburg City?

This hotel is situated in Hamburg-Mitte within a 10-minute walk of Hamburg Wholesale Market and Mehr!-Theater am Großmarkt. You'll also find Miniatur Wunderland and Elbe Philharmonic Hall within a short drive.

Is there parking available at Mercure Hotel Hamburg City?

Yes, parking is offered for EUR 28 per day. Wheelchair-accessible parking is also available for guests.

Does Mercure Hotel Hamburg City include a casino at the property?

No, Mercure Hotel Hamburg City doesn't have a casino.

Is there an indoor pool at Mercure Hotel Hamburg City?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Hotel Hamburg City?

At this riverfront hotel, couples will appreciate amenities like a restaurant plus some guestrooms include a canal view and a free stocked minibar.

Are there hot tubs at Mercure Hotel Hamburg City?

No, but this hotel does have a sauna.

Does Mercure Hotel Hamburg City have a restaurant with a breakfast menu?

Yes, Mercure Hotel Hamburg City serves buffet breakfast for a surcharge on weekday mornings at Bar/Bistro.

Does Mercure Hotel Hamburg City allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Hotel Hamburg City for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Hotel Hamburg City?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Mercure Hotel Hamburg City?

The closest major airport to Mercure Hotel Hamburg City is Hamburg Airport (HAM), which is 8 mi away (42 minutes by car).

Are there rooms with balconies at Mercure Hotel Hamburg City?

No, you won't find guestrooms with balconies at Mercure Hotel Hamburg City.

Mercure Hotel Hamburg City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 352 out of 1002 reviews
Rating 8 - Good. 489 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and location is within walking distance from the city Center. Staff was very friendly and helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy property, friendly staff, good breakfast
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Darcy Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit of a walk to things but not too bad
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Miriam Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet, even thg close to street

Friendly staff, clean, comfortable room. Excellent soundproofing against busy street outside when windows were closed at night. Will definitely be one of the choices for Hamburg hotels again.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Anna

Ok bra
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ISC hotel

Everything was as expected. Yes I would recommend this hotel. I used this hotel to attend ISC.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
nice spacious and very clean room
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Benjamin

Liked: Cleanliness
Okay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was quiet and a short walk to the main sightseeing attractions. The hotel was very clean and the staff were very friendly. Not much to fault.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles upgrade
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place if you're gonna stay a few days, the breakfast is great 👍 and the rooms too. Definitely I'd choose it again. If you have a lot of luggage, I'd strongly recommend go there through bus, if you take the S-Bahn there'll be a lot of stairs
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Janne Christian

Liked: Staff & service, room comfort
The breakfast is close to excellent, even for us active people who demand more fuel than some simple white bread, cookies etc. The staff was friendly and communication was easily executed in english (in contrast to most of the staff at Deutsche Bahn - unbelievable!!). The only minus I can think of was the hair of a previous guest all over the place in the bathroom...
Stayed 1 night in Feb 2025
Verified

8/10 Good

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

Hubertus J.P.

Disliked: Cleanliness, staff & service, amenities
The hotel is looking nice from the outside, but is "refurbished" and still old inside...Old floor carpet, terrible elevator etc. How can you make a wardrope in steel looking like a container, which makes a hell of a noise to open and close... They empty the garbage container at 5am in front of our room, how nice is this... We have tried a lot of hotels in Hamburg, but this is the wurst experience we ever had
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Decent, but not what I expected.
Verified

6/10 Okay

John

Liked: Cleanliness
Cold especially the bar. Limited drink selection. No parking. Difficult to find paring locally unless you know the area. Constantly going to parking meter to top up. Room not being cleaned during stay.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Heike

Liked: Cleanliness, amenities, property conditions & facilities
Nettes und zuvorkommendes Personal
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
Schöne Zimmer
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
Alles absolut in Ordnung
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Franziska

Liked: Cleanliness, property conditions & facilities
Das Zimmer war sauber, das Personal war freundlich.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

POLAT

Disliked: Cleanliness, staff & service, amenities
Otel.insaar halinde . Asansorler calismiyor . Gurultu var sabah . Kahvaltu 10:30 a kadar ve hic esneklik yok !!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities
Sehr freundliches Personal und gutes Zimmer.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eduard

Liked: Cleanliness, amenities, property conditions & facilities
War sehr gut
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Daniel

In der Beschreibung steht Fitness - Gäste haben Zugang zu einem Fitnesscenter in der Nähe, freier Eintritt. Leider stimmt dies nicht.
Stayed 2 nights in Dec 2025