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ibis Styles Hamburg Alster City

2.5 star property
Pet-friendly hotel with a bar connected to a shopping center in Hamburg

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Photo gallery for ibis Styles Hamburg Alster City

Standard Suite, 2 Double Beds, Connecting Rooms (Family) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior
Bar (on property)
Exterior
Daily buffet breakfast (EUR 18 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Holsteinischer Kamp 59, Hamburg, HH, 22081
  • Miniatur Wunderland
    ‪7 min drive‬
  • Elbe Philharmonic Hall
    ‪8 min drive‬
  • Reeperbahn
    ‪8 min drive‬
  • Hamburg (HAM)
    ‪10 min drive‬

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Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Standard Suite, 2 Double Beds, Connecting Rooms (Family) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Hamburg

Located in Hamburg-Nord within a short walk of Mundsburg Center, ibis Styles Hamburg Alster City is within 2 miles (3 km) of Alster Lakes. This 67-room hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and express check-in. It's connected to a shopping center in central Hamburg and also close to Miniatur Wunderland and Hamburg City Hall.

What's nearby

  • Stadtpark - 3 min drive - 1.6 miles
  • Hamburg City Hall - 6 min drive - 2.9 miles
  • Miniatur Wunderland - 7 min drive - 3.3 miles
  • Elbe Philharmonic Hall - 8 min drive - 3.7 miles
  • Reeperbahn - 8 min drive - 4.0 miles

Getting around

  • Hamburger Street U-Bahn - 5 min walk
  • Barmbek Station - 19 min walk
  • Hamburg Airport (HAM) - 23 min drive

Restaurants

  • ‪Restaurant Thessaloniki - ‬6 min walk
  • ‪Albatros Café - ‬5 min walk
  • ‪Café Schmidtchen - ‬6 min walk
  • ‪Samui Thai Cuisine - ‬10 min walk
  • ‪Eis-Cafe Fiore - ‬12 min walk

About this property

ibis Styles Hamburg Alster City

Pet-friendly hotel with a bar connected to a shopping center in Hamburg
Guests of ibis Styles Hamburg Alster City enjoy free WiFi in public areas, express check-in, and express check-out. Self parking is available for EUR 15 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This hotel also has free newspapers.
26-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. IPod docks, free newspapers, and free local calls are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German

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Exterior

Prize by Radisson, Hamburg City

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 842 reviews
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The price is $91
Jul 13 - Jul 14
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Hotelbar

Things to do

  • Shopping mall

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels
  • iPod dock

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 13 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

ibis Styles Alster
ibis Styles Alster Hotel
ibis Styles Alster Hotel Hamburg City
ibis Styles Hamburg Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Alster City Hotel
ibis Styles Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Hamburg Alster City Hamburg
ibis Styles Hamburg Alster City Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at ibis Styles Hamburg Alster City?

Ibis Styles Hamburg Alster City provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to see around ibis Styles Hamburg Alster City?

This hotel is situated in Hamburg-Nord within a short 14-minute walk of Mundsburg Center. You'll also find Miniatur Wunderland and Reeperbahn within a short drive.

Will I be able to park at ibis Styles Hamburg Alster City?

Yes, parking is offered for EUR 15 per night with in/out privileges. Accessible parking is also available for guests.

Does ibis Styles Hamburg Alster City include a casino on the premises?

No, ibis Styles Hamburg Alster City doesn't have a casino.

Is there an indoor pool at ibis Styles Hamburg Alster City?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ibis Styles Hamburg Alster City?

Couples will appreciate amenities like a bar, a shopping mall, and a 24-hour front desk at this hotel.

Does ibis Styles Hamburg Alster City have a hot tub?

No, this hotel doesn't have a spa tub.

Does ibis Styles Hamburg Alster City feature a restaurant that includes a breakfast menu?

Yes, ibis Styles Hamburg Alster City serves buffet breakfast for a surcharge each morning at Hotelbar.

Will ibis Styles Hamburg Alster City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at ibis Styles Hamburg Alster City for a fee of EUR 13 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at ibis Styles Hamburg Alster City?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to ibis Styles Hamburg Alster City?

The closest major airport to ibis Styles Hamburg Alster City is Hamburg Airport (HAM), which is 5.2 mi away (23 minutes by car).

Are there rooms with balconies at ibis Styles Hamburg Alster City?

No, there aren't any guestrooms with balconies at ibis Styles Hamburg Alster City.

ibis Styles Hamburg Alster City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 345 reviews
Rating 8 - Good. 168 out of 345 reviews
Rating 6 - Okay. 39 out of 345 reviews
Rating 4 - Poor. 8 out of 345 reviews
Rating 2 - Terrible. 6 out of 345 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Cristina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Luz

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel

The hotel is very clean, beds are very comfortable. We were on the first floor towards the street but could not hear anything from the street, neither from the neighbors. Very quiet. The front desk was outstanding. Very accommodating and helpful
Stayed 4 nights in Mar 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind service

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will return. Affordable and very comfortable.
Stayed 1 night in Jun 2022

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Room was okay, doesn't have an air conditioner. Breakfast was good. Front desk was very helpful.
Stayed 1 night in Aug 2019

10/10 Excellent

tim, swindon uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

quiet hotel

nice hotel but people shouting in the street kept me awake until quite late the first night of 4 ,otherwise nice and simple and staff were very helpfull. breakfast was just right
Stayed 4 nights in Oct 2017

8/10 Good

Robert, US in Moldova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware!! Don't expect loyalty points.

I wrote a nice review of the hotel since it was ok. However a few days latter after submitting the review Ibis denies my points because I did not book through them. I am an Ibis points member but they said since I booked through a 3rd party ( Expedia ) I get no points for my 3 night stay. Let me tell you there are a lot of hotels around Hamburg, I just will never select this one again after getting a denial of points letter after submitting a nice review. So if you want to stay here your choice, don't expect any points unless you book directly with the hotel and that may be much more expensive! Consider your Hamburg hotels carefully.
Stayed 3 nights in Jul 2017

10/10 Excellent

Robert, US living in Moldova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great & quiet location

This is an updated hotel in a mainly residential area but close to everything. This is off the beaten tourist path and that is it's charm. It is surrounded by canals and all sorts of parks, it is a totally green quiet location. That said the hotel is surrounded on both sides by grocery stores, I really liked Sky. The mall and restaurants are only a 5 - 7 minute walk away plus the tram station too. You can not ask for a better staff and relaxing location for exploring the parks and the Hamburg area, we will return.
Stayed 3 nights in Jul 2017

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Jennifer, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Clean, Helpful Staff, Elevator

When planning a trip to Hamburg, there are a number of variables that could "go wrong" such as a delayed/canceled flight or an urgent work issue or lost luggage, etc, but I never have to worry about this hotel. Every time I stay here I have a fast, easy check-in experience. I have stayed in various rooms; some may be on the smaller side, but they are all clean and comfortable. I love the breakfast in the morning and it is very conveniently located a few blocks from a metro station and shopping mall. Only a 20 minute walk from work when I am in town. I will definitely stay here again and highly recommend it to others.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel and good value

Good value for money, nice and friendly service, easy to reach by car and public transport.

8/10 Good

Greg, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy walk to Metro station

The hotel is right off the U3 Metro line's Hamburger Strasse station. It was very easy to get around Hamburg quickly and inexpensively on the Metro. I foolishly took a cab from the airport for 50 Euros and then spent less than 10 Euros for travel the rest of my stay over two days, including getting back out to the airport.

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

BusTra, UK

Liked: Cleanliness, staff & service, room comfort

good budget hotel for short stays

This is a good budget hotel for short stays relatively close to the city center and with good connection to the airport via urban railway (or cab). Metro to city center is just down the street. Room was clean and good size, with TV and free wifi (very useful) - and free landline calls within Germany. There wasn't a safe in the room, though, which I didn't line but stayed only one night, so wasn't an issue at the time.

10/10 Excellent

M. Tamer, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine, i stayed and enjoyed.

I was there for a family vacation for 2 days. The hotel was very clean. The man on the front desk was very helpful. Wireless internet and breakfast was free. Internet was fast, breakfast was satisfactory. There was no wardrobe. Bathroom was seriusly small. I can stay there again if i go to Hamburg again if i can not find a 4 star hotel with this price.

8/10 Good

Esther, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back next time in Hamburg

Liked the modern simple style of the hotel, really friendly helpful staff. Would have appreciated tea making facility in the room.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and a convenient location

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Olli, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

This hotel was nice for a short visit in Hamburg. Car parks were safe, breakfast really nice, there is also a nice restaurant near the hotel and of course, german beers inside the hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit noisy neighbourhood

the hotel is located inbetween 2 supermarkets. aldi and another one. we lived next to the other one, where they began to unload lorries at 5am. with the windows closed it was okay, but if you wanted to open one, it was simply too noisy to sleep. the other negative thing was, that there were no signs at the metrostation, eventhough the hotel is only 5 minutes walk away, it might be difficult to find it, if you haven't had a quick look at a map before. everything else was okay, even for a 3star rating. really modern, good location, nice service for breakfast, free internet... hotels.com says its 3 star, the hotel itself says they are 2 star superior...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Seasons, Hamburg. Great value!

The hotel is located in a quiet and leafy suburb well away from the centre of Hamburg. However it is modern, clean and comfortable. The rooms are quite spacious (we had a family room) and very quiet. Very helpful staff at the reception, they recommended a local Turkish restaurant 2 minutes from the hotel which proved to be excellent and reasonably priced. The free breakfast the next morning was excellent. There is secure car parking next to the hotel. We would definitely recommend this hotel and will stay again on our next visit to Hamburg.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Seasons , Hamburg

We stopped one night on our way to Italy, we got two big rooms with excellent beds and a door between the rooms, kids loved it. A bit outside Hamburg but it didn´t matter to us since we justed passed through, free parking outside the hotel.

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