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Hotel Stephan

2.5 star property
Colonial hotel in Hamburg with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Stephan

Restaurant
Exterior
Double Room | Select Comfort beds, in-room safe, iron/ironing board, free WiFi
Restaurant
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Schmarjestrasse 31, Hamburg, HH, 22767
  • Place, Fish Market
    ‪16 min walk‬
  • Place, St. Pauli Piers
    ‪4 min drive‬
  • Place, Reeperbahn
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪25 min drive‬

Room options

View all photos for Single Room

Single Room | Select Comfort beds, in-room safe, iron/ironing board, free WiFi

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Select Comfort beds, in-room safe, iron/ironing board, free WiFi

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

Mövenpick Hotel Hamburg

Altona
  • Spa
  • Pet friendly
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8.8 out of 10, Excellent, 1,001 reviews
$128 nightly
The price is $136
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Total with taxes and fees
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About the neighborhood

Hamburg

Located in Altona within a short walk of Altonaer Balkon, Hotel Stephan is within a mile (2 km) of Beatles Platz. This 28-room hotel welcomes guests with conveniences like 24-hour room service, free in-room WiFi, and concierge services.

What's nearby

  • Altonaer Rathaus - 3 min walk - 0.2 miles
  • Altonaer Balkon - 7 min walk - 0.4 miles
  • Fish Market - 16 min walk - 0.9 miles
  • St. Pauli Piers - 4 min drive - 1.3 miles
  • Reeperbahn - 4 min drive - 1.3 miles

Getting around

  • Königstraße S-Bahn - 6 min walk
  • Hamburg-Altona Station - 9 min walk
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪Klippkroog - ‬6 min walk
  • ‪dean&david - ‬7 min walk
  • ‪Asiagourmet - ‬7 min walk
  • ‪ITALBROT - ‬6 min walk
  • ‪Jim Block Altona - ‬5 min walk

About this property

Hotel Stephan

Colonial hotel in Hamburg with a 24-hour front desk
Guests staying at Hotel Stephan enjoy free WiFi in public areas, a terrace, and a garden. If you plan to drive, free offsite parking is available. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Climb into the Select Comfort bed for a pleasant night's sleep. Other standard amenities include free newspapers and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1904
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 4 2025 to December 5 2025 (dates subject to change):
  • Breakfast
  • Daily housekeeping
  • Recreation facilities

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Property is also known as

Hotel Stephan
Hotel Stephan Hamburg
Stephan Hamburg
Stephan Hotel
Stephan Hotel Hamburg
Hotel Stephan Hotel
Hotel Stephan Hamburg
Hotel Stephan Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at Hotel Stephan?

Hotel Stephan provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do within easy reach of Hotel Stephan?

This hotel is situated in Altona within a short 17-minute walk of Fish Market and also 9 minutes on foot from Altonaer Balkon. You'll also find St. Pauli Piers and Reeperbahn within a short drive.

Is there parking available at Hotel Stephan?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Hotel Stephan include a casino?

No, Hotel Stephan doesn't have a casino.

Is there an indoor pool at Hotel Stephan?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Stephan?

Couples staying at this hotel will appreciate amenities like a comfy mattress and around-the-clock room service as well as concierge services.

Does Hotel Stephan have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Stephan have a restaurant that serves breakfast?

Hotel Stephan offers buffet breakfast each morning for a surcharge though there is no restaurant. Please note that the breakfast area will be closed between December 4 2025 and December 5 2025 (subject to change).

Does Hotel Stephan allow pets to stay for free?

No, pets aren't allowed at Hotel Stephan though service animals are welcome.

Are there connecting rooms at Hotel Stephan?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Stephan?

The closest major airport to Hotel Stephan is Hamburg Airport (HAM), which is 13.4 mi away (34 minutes by car).

Are there rooms with balconies at Hotel Stephan?

No, there aren't any guestrooms with balconies at Hotel Stephan.

Hotel Stephan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 25 out of 76 reviews
Rating 8 - Good. 37 out of 76 reviews
Rating 6 - Okay. 12 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Wilma

Business traveler
Liked: Cleanliness, staff & service
Beautiful hotel in a quiet neighborhood, but close to transportation. Highly recommended for a visit to Hamburg.
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service, great location

Was just there for one night and was in a convenient location. Customer service was great, they were friendly and efficient. Room was basic but clean, no problems here.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2017

6/10 Okay

Reuven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tiny room, dysfunctional Wi-Fi
Stayed 5 nights in Jul 2017

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Lotte Annemarie

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Etwas Besonderes

Das Hotel entführt in die Historie von Hamburg-Altona. Es hat einen ganz eigenen Charme.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Harald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ruhig und guter Service
Stayed 3 nights in Jan 2024

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Kasper

Stayed 2 nights in Oct 2023

10/10 Excellent

Hedvig

Stayed 2 nights in Dec 2022

10/10 Excellent

Clara

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr zuvorkommend und hat unsere kurzfristigen Änderungswünsche berücksichtigt. Das bekommen häufig 5-Sterne Länden nicht hin. Ich fand auch die Inneneinrichtung genial. Insgesamt alles zu unserer vollsten Zufriedenheit

8/10 Good

Franco

Stayed 3 nights in Nov 2022

10/10 Excellent

Jens

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanseatischer Shabby Chic

Das Hotel wurde 1904 gebaut und die Inneneinrichtung scheint noch original aus dem Kaiserreich zu entstammen. Alles etwas abgestoßen, aber mit wunderbar authentischen Charme. Das Haus ist somit das Gegenteil zu einem synthetischen Kettenhotel und bezauberte mich mit seinem authentischen Charme. Schön, dass es so etwas noch gibt.
Stayed 1 night in Nov 2022

8/10 Good

Kristian

Stayed 1 night in Oct 2022

8/10 Good

Elin

Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel with friendly staff.
Stayed 2 nights in Jul 2021

8/10 Good

Julius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggeligt familie hotel i Hamborg

Gammelt hyggeligt hotel. Lydt men charmerende og som altid meget rent i Tyskland. Kan generelt godt lide atmosfæren i denne slags hoteller. De har sjæl. Morgenmad kunne de godt gøre noget bedre men det skal siges at hotel var næsten tomt sandsynligvis pga Corona
Stayed 1 night in Aug 2020

10/10 Excellent

vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Lille hyggeligt hotel med venligt personale. Lidt slidt men ellers meget godt!
Stayed 2 nights in Dec 2019

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Müsste renoviert werden

Bei diesem Aufenthalt haben wir eigentlich bekommen, was wir für den Preis in Hamburg erwartet hatten. Ein sauber geputztes Zimmer mit einem bequemen Bett in einem Hotel, das allerdings dringend renoviert werden müsste. Das Bad war in keinem allzu guten Zustand, es fehlten Fliesen und es war scheinbar Luft in den Leitungen, sodass es aus dem Wasserhahn schwallartig spritzte und die Dusche sich mit einem lauten Knall in Gang setzte, der den Duschkopf aufplatzen ließ. Im Treppenhaus sah es an einigen Stellen ebenfalls sehr provisorisch aus ... Direkt neben dem Hotel war eine große Baustelle, die am Wochenende aber nicht gestört hat. Der Empfang an der Rezeption war freundlich. Das Frühstück haben wir nicht in Anspruch genommen.
Stayed 1 night in Jan 2019

6/10 Okay

Christoph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

In der guten alten Zeit hängen geblieben

Der Lift stammt aus dem Jahr 1966 - der Rest des Hotels wohl auch und viel gemacht wurde seither anscheinend nicht. Mein Zimmer war winzig und eingerichtet wie die Wohnung meiner Grosseltern - wahrscheinlich ideal für Nostalgie-Reisende, aber alle anderen würden sich wohl freuen, wenn hier ein Bisschen in Modernisierung investiert würde. Das Personal ist sehr nett und zuvorkommend... auch hier mit dem Charme der "guten alten Zeit".
Stayed 2 nights in Aug 2018

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Personal, leckeres Frühstück. Gerne wieder.
Stayed 1 night in Aug 2018

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