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Hotel Neugrabener Hof

Hotel in Hamburg with a 24-hour front desk and a coffee shop

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Photo gallery for Hotel Neugrabener Hof

Triple Room | Premium bedding, minibar, desk, blackout drapes
Front of property
Hallway
Restaurant
Daily buffet breakfast (EUR 12.90 per person)

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service

Explore the area

View in a map
Cuxhavener Str. 369, Hamburg, 21149
  • Place, Harburger Mountains
    ‪10 min drive‬
  • Place, Wildpark Schwarze Berge
    ‪14 min drive‬
  • Place, Kiekeberg Open Air Museum
    ‪18 min drive‬
  • Airport, Hamburg (HAM)
    ‪48 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, minibar, desk, blackout drapes

Double Room

7.6 out of 10
Good
(14 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | Premium bedding, minibar, desk, blackout drapes

Single Room

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Premium bedding, minibar, desk, blackout drapes

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, desk, blackout drapes

Family Room

7.8 out of 10
Good
(12 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Hamburg

Located in Hamburg-Harburg, Hotel Neugrabener Hof is within a few miles (5 km) of sights such as Harburger Mountains and Wildpark Schwarze Berge. This 20-room, 3-star hotel has a coffee shop/cafe, free in-room WiFi, and free self parking.

What's nearby

  • Harburger Mountains - 10 min drive - 2.7 miles
  • Wildpark Schwarze Berge - 14 min drive - 3.0 miles
  • Kiekeberg Open Air Museum - 18 min drive - 5.0 miles
  • Hamburg University of Technology - 19 min drive - 6.1 miles
  • Elbstrand - 21 min drive - 9.7 miles

Getting around

  • Hamburg-Neugraben S-Bahn - 8 min walk
  • Seevetal Hittfeld Station - 16 min drive
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪star Tankstelle - ‬4 min drive
  • ‪Schweinske - ‬6 min walk
  • ‪Köz Grillhaus - ‬4 min drive
  • ‪Lily China Restaurant - ‬6 min walk

About this property

Hotel Neugrabener Hof

Hotel in Hamburg with a 24-hour front desk and a coffee shop
Hotel Neugrabener Hof features free WiFi in public areas, express check-in, and express check-out. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include free newspapers, a terrace, and a vending machine.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, desks, and wardrobes or closets are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 12.90 per person
  • A coffee shop/cafe

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property welcomes pets for free
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12.90 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Neugrabener Hof Hamburg
Neugrabener Hof Hamburg
Neugrabener Hof
Hotel Neugrabener Hof Hotel
Hotel Neugrabener Hof Hamburg
Hotel Neugrabener Hof Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at Hotel Neugrabener Hof?

Hotel Neugrabener Hof provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do close to Hotel Neugrabener Hof?

This hotel is situated in Hamburg-Harburg, close to Harburger Mountains, Wildpark Schwarze Berge, and Kiekeberg Open Air Museum. You'll also find Airbus Site Funkenwerder and Jenischpark nearby.

Is there parking available at Hotel Neugrabener Hof?

Yes, self parking is offered for free at the hotel.

Does Hotel Neugrabener Hof have a casino?

No, Hotel Neugrabener Hof doesn't have a casino.

Will I find an indoor pool at Hotel Neugrabener Hof?

No, there is no indoor pool at this hotel.

Is Hotel Neugrabener Hof a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as a café.

Are there hot tubs at Hotel Neugrabener Hof?

No, this hotel doesn't have a spa tub.

Does Hotel Neugrabener Hof have a restaurant that serves breakfast?

Yes, Hotel Neugrabener Hof serves buffet breakfast each morning for a surcharge from its cafe.

Does Hotel Neugrabener Hof allow pets to stay free of charge?

Yes, pets stay free at Hotel Neugrabener Hof.

Are there connecting rooms at Hotel Neugrabener Hof?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Neugrabener Hof?

The closest major airport to Hotel Neugrabener Hof is Hamburg Airport (HAM), which is 18.3 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Hotel Neugrabener Hof?

No, at Hotel Neugrabener Hof, there aren't any guestrooms that list a balcony.

Hotel Neugrabener Hof Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 68 out of 249 reviews
Rating 8 - Good. 82 out of 249 reviews
Rating 6 - Okay. 51 out of 249 reviews
Rating 4 - Poor. 26 out of 249 reviews
Rating 2 - Terrible. 22 out of 249 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Simon

Stayed 1 night in Sep 2025

8/10 Good

Eric

Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness
The room was clean and tidy.
Stayed 1 night in Aug 2025

6/10 Okay

james

Traveled with family
Liked: Cleanliness, staff & service
A good base for a couple of nights. On a very busy road so quite noisy. Staff very nice.
Stayed 3 nights in Jun 2025

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

I mistakenly booked this hotel, confusing it with another we’d previously stayed at. Had I read the reviews first, I would’ve looked elsewhere, but with a non-refundable booking, we decided to give it a chance and arrived with open minds. Unfortunately, things went wrong immediately. We arrived just after 8 p.m. on a Thursday to find reception closed, despite the hotel listing a 24/7 front desk. I called the number on the door and was told I had to pay an additional tourism tax before receiving the key. There was no mention of this tax on the hotel or Hotels.com site, and the listing clearly stated that any additional fees were due at check-out. The exterior didn’t inspire confidence either—groups of men standing around smoking and drinking. I wanted to leave then, but my wife was exhausted after a long day of travel so I paid the fee and we got the key. Upon entering the room we were hit with a stale cigarette smell and loud noise from what sounded like a party next door. With no real front desk support and the likelihood of getting no sleep in a smelly room, we quickly decided to leave. We called the Delphi Hotel in Neu Wulmstorf and, within 20 minutes, were warmly welcomed into a fresh, modern room. Hotel Neugrabener Hof may be cheap, but it offers little value. I wouldn’t recommend it to anyone.
Stayed 5 nights in Feb 2025

8/10 Good

Muhammad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Per-Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Likeable
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel Neugrabener Hof. The staff were accommodating, the room was clean and had more than enough room for our group of 3. We will definitely stay here again when we visit Hamburg again.
Stayed 1 night in Apr 2024

2/10 Terrible

Nelson

Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convinient place in south Hamburg

There was lack of power outlets. Actually there were more of them in bathroom that room itself. I´m used to bed having outlet at each side.... It´s locaton .... in´t on busy noisy street, so shops are close by, so are the cars. And lastly ... drain in shower could use some tweaking. more water could go in that managed to go out.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sergey

Stayed 1 night in Aug 2023

8/10 Good

Phillip K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Neugrabener Hof is a nice choice about a 25 minute journey from Central Station on the S Bahn. The S Bahn station is a 10 minute walk to the hotel. The hotel is on the main road and yet, it is very quiet in the evening. The breakfast buffet counter and tables were set up with loving care. The coffee is a special treat each cup ground to perfection! My room was comfortable and the bath room was recently updated. This made my week's stay in Hamburg most enjoyable!
Stayed 7 nights in May 2023

8/10 Good

REINHARD

Liked: Staff & service, amenities
Stayed 6 nights in Jul 2022

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Suzanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We contacted the hotel prior to booking to confirm they had availability for our dog, they did but at a higher rate than on Expedia. We booked with Expedia and upon arrival were told our room was not ready as there was flooding and water on the floor. Asked us to wait and hour or so as they cleaned the room which would have made us extremely late for the concert we were going to. Accommodated us by sending us to a sister hotel, which was fine, front counter staff was cordial, room was clean, nothing special. Thankfully close to the train station, we missed the first 30 mins of the show.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
I loved the fact that we were able to check in through the phone before we arrived and they gave us instructions to get access to our room, because we arrived at midnight. The hotel has free parking, it is very close to public transportation, staff speaks English, they offer breakfast for a reasonable price, and our room was clean.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern, with helpful staff. It was also close to the city centre.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Lene

Stayed 1 night in Sep 2025

6/10 Okay

Dennis, Weiden in der Oberpfalz

Traveled with partner
Disliked: Staff & service, amenities
So manches war nicht wirklich geputzt oder etwas der Föhn nur provisorisch an eine Steckdose geklemmt, ich als Elektriker kann nur sagen das ist nicht nur brand- sondern auch lebensgefährlich. Ansonsten war der Aufenthalt OK.
Stayed 2 nights in Sep 2025

10/10 Excellent

Claes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a quick stop!

Perfect for a quick stopover, we had a late check-in after the reception was closed but everything was prearranged and worked out perfectly
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service

Zum Übernachten hat es gereicht

Seifenspender waren bei Ankunft leer. Wurde auch nicht aufgefüllt, obwohl es am Anreisetag mitgeteilt wurde. Keinen Zimmerservice erhalten. Benutzte Klamotten vom Vorgast im Schrank noch gefunden. Hotel befindet sich an einer viel befahrenen, großen Kreuzung. Bei geöffnetem Fenstern wegen der Hitze (keine Klimaanlage) Oropax zu benutzen für einen erholsamen Schlaf.
Stayed 1 night in Jul 2025

4/10 Poor

Chris

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Thomas

Traveled with family
Liked: Staff & service
War OK. Für eine Nacht und den Preis kann man das schon machen. Parkplatz im Hof ist gut, Bahnsteig ist auch in der Nähe und jede Menge Restaurants/ Imbisse.
Stayed 1 night in Aug 2025