Hotel Mercedes Hamburg

Bayside hotel in Hamburg with a 24-hour front desk

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Photo gallery for Hotel Mercedes Hamburg

Quadruple Room | Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Restaurant
Lobby
Bathroom sink
Interior

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Steindamm 51, Hamburg, HH, 20099
  • Place, Hamburg City Hall
    ‪3 min drive‬
  • Place, Miniatur Wunderland
    ‪3 min drive‬
  • Place, Elbe Philharmonic Hall
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

Triple Room

  • 140 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Hamburg

Located in Hamburg-Mitte within a mile (2 km) of Hamburg City Hall, Hotel Mercedes Hamburg is within 2 miles (3 km) of other popular sights such as Miniatur Wunderland. This 23-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.

What's nearby

  • Hamburg City Hall - 3 min drive - 1.1 miles
  • Miniatur Wunderland - 3 min drive - 1.5 miles
  • Hamburg Cruise Center - 4 min drive - 1.5 miles
  • Elbe Philharmonic Hall - 4 min drive - 1.9 miles
  • Reeperbahn - 5 min drive - 2.3 miles

Getting around

  • Lohmuhlenstrasse U-Bahn - 5 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 37 min drive

Restaurants

  • ‪Öz Urfa Kebap Salonu - ‬2 min walk
  • ‪Singh - ‬3 min walk
  • ‪Back-Lava - ‬2 min walk
  • ‪Saray Köz Restaurant - ‬3 min walk
  • ‪Dragon Sauna - ‬5 min walk

About this property

Hotel Mercedes Hamburg

Bayside hotel in Hamburg with a 24-hour front desk
Guests of Hotel Mercedes Hamburg have access to free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks and wardrobes or closets are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 20 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the bay

Accessibility

  • Elevator

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 20 per night (656 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Hotel Mercedes Hamburg
Mercedes Hamburg
Mercedes Hotel Hamburg
Hotel Mercedes Hamburg Hotel
Hotel Mercedes Hamburg Hamburg
Hotel Mercedes Hamburg Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at Hotel Mercedes Hamburg?

Hotel Mercedes Hamburg provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do near Hotel Mercedes Hamburg?

This hotel is situated in Hamburg-Mitte within a short 10-minute walk of Moenckebergstrasse and also 20 minutes on foot from Jungfernstieg. You'll also find Hamburg City Hall and Hamburg Cruise Center within a short drive.

Is there parking available at Hotel Mercedes Hamburg?

No, there isn't parking at this hotel.

Does Hotel Mercedes Hamburg include a casino?

No, Hotel Mercedes Hamburg doesn't have a casino.

Is there an indoor pool at Hotel Mercedes Hamburg?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Mercedes Hamburg?

Couples staying at this hotel will appreciate amenities like concierge services and a 24-hour front desk plus some guestrooms include city views.

Are there hot tubs at Hotel Mercedes Hamburg?

No, there isn't a spa tub at this hotel.

Does Hotel Mercedes Hamburg feature a restaurant that includes a breakfast menu?

No, Hotel Mercedes Hamburg doesn't have a restaurant that serves breakfast.

Does Hotel Mercedes Hamburg allow pets to stay free of charge?

No, pets aren't allowed at Hotel Mercedes Hamburg.

Are there connecting rooms at Hotel Mercedes Hamburg?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Mercedes Hamburg?

The closest major airport to Hotel Mercedes Hamburg is Hamburg Airport (HAM), which is 7.3 mi away (37 minutes by car).

Are there rooms with balconies at Hotel Mercedes Hamburg?

Yes, some guestrooms at Hotel Mercedes Hamburg offer a balcony and may feature city views.

Reviews

Hotel Mercedes Hamburg Reviews

5.6

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 54 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 357 out of 1001 reviews
Rating 4 - Poor. 233 out of 1001 reviews
Rating 2 - Terrible. 157 out of 1001 reviews

Reviews

4/10 Poor

Barry

Disliked: Cleanliness
Not sure of the setup here but actually stayed in the sister hotel next door. Not sure I noticed the Mercedes ever be open. Everything was fine enough and ok for the price. Generally bedding and towels were clean. The room itself was clean although dusty in some neglected areas. The room smelled of smoke though and the bathroom light didn’t work. The room did have a balcony though which was nice. I wouldn’t choose to stay here again and think Expedia ought to check the listing details are accurate.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Antti

Stayed 1 night in Nov 2024

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room itself was clean, and so was the bed and bathroom. The carpet in the outside hall and steps smelled stale and at times like urine. The staff was nice and friendly. We arrived later than we had planned, but were welcome by the staff. The hotel is not as close to main attractions, but has lots of restaurants and stores around, and it’s within walking distance of the train station.
Stayed 2 nights in Jun 2024

6/10 Okay

Michel

Stayed 1 night in Dec 2022

2/10 Terrible

Malik

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not cooperative
Stayed 2 nights in Oct 2022

2/10 Terrible

Malik

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no reception facility on this hotel, it was written to go to reception on second building (which was another hotel). When we booked this hotel, it was mentioned that "parking available for the price of €4.50 per day but when we arrived in the hotel they were demanding €15 per night. We had to pay €30 per night for 2 cars.
Stayed 1 night in Oct 2022

4/10 Poor

Alexandra

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Bed bugs

Room was fine but the beds were infested with bed bugs and we have many bites.
Stayed 1 night in Jul 2022

8/10 Good

Steinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022

2/10 Terrible

Line

Stayed 3 nights in Jun 2022

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good at all
Stayed 1 night in Feb 2020

10/10 Excellent

Meshari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Imad

Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Property was old, in bad condition. Receptionist was rude upon check in. Breakfast staff were rude.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic, but ok if you wanted a room just too sleep in and use the bathroom.
Stayed 2 nights in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Roys

Disliked: Staff & service, property conditions & facilities, room comfort

Never again

Make sure to clean up the room, bed sheet & Toilet. Do not kick out if someone still having breakfast, the time limit for breakfast is 10 AM, NEVER tell your guest at 9.35 AM to quick finish their breakfast. There is no common place that we can sitting in open space. Apparently, my room view was prostitution area, I didn't know this until in the next morning, no wonder there were a lot of noise at night.
Stayed 1 night in Aug 2019

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

TSZ YIN

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Unclean

terrible room, very poor quality, dirty and limited breakfast options. Overpriced for a budget hotel.
Stayed 3 nights in Jun 2019

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Stayed 2 nights in May 2019

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel reasonably priced

Friendly hotel staff.
Stayed 4 nights in May 2019