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Louis C. Jacob, Hamburg, Autograph Collection

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Louis C. Jacob, Hamburg, Autograph Collection

Property amenity
2 restaurants, lunch, dinner, brunch served; French cuisine
Sauna
Sauna
Ocean views, serves lunch, dinner, and brunch

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Elbchaussee 401-403, Hamburg, HH, 22609
  • Place, Jenischpark
    ‪18 min walk‬
  • Place, Volksparkstadion
    ‪11 min drive‬
  • Place, Airbus Site Funkenwerder
    ‪22 min drive‬
  • Airport, Hamburg (HAM)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, River View

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 Double Bed, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Garden View (Balcony)

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 Double Bed, Non Smoking, Garden View (Balcony)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, City View

Standard Room, 1 Double Bed, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 Double Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, City View

Suite, 1 Double Bed, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Double Bed, Non Smoking, City View

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, City View

Standard Room, 1 Queen Bed, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 Queen Bed, Non Smoking, City View

  • Sleeps 1
  • 1 Queen Bed

View all photos for Studio, 1 Double Bed, Non Smoking, City View

Studio, 1 Double Bed, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Studio, 1 Double Bed, Non Smoking, City View

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, River View

Suite, 1 Double Bed, Non Smoking, River View | Living room | Flat-screen TV, offices

Suite, 1 Double Bed, Non Smoking, River View

  • Sleeps 3
  • 1 Double Bed

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Exterior

Holiday Inn Hamburg - City Nord by IHG

Hamburg-Nord
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
$108 nightly
The price is $115
Nov 9 - Nov 10
Total with taxes and fees
Holiday Inn Hamburg - City Nord by IHG

About the neighborhood

Hamburg

Located in Altona within a mile (2 km) of Jenischpark, Louis C. Jacob, Hamburg, Autograph Collection is within 2 miles (3 km) of Elbe. This 84-room, 5-star hotel has conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Jenischpark - 18 min walk - 1.0 mile
  • Trabrennbahn Hamburg Bahrenfeld - 9 min drive - 3.9 miles
  • Volksparkstadion - 11 min drive - 3.9 miles
  • Barclays Arena - 11 min drive - 4.1 miles
  • Airbus Site Funkenwerder - 22 min drive - 4.0 miles

Getting around

  • Hamburg-Sülldorf Station - 7 min drive
  • Hochkamp S-Bahn - 15 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Restaurant Quellental - ‬15 min walk
  • ‪Airbus Elbblick - ‬25 min drive
  • ‪Café Palme - ‬7 min drive
  • ‪Zur Flottbeker Schmiede - ‬4 min drive
  • ‪Knips Bar Restaurant - ‬19 min walk

About this property

Louis C. Jacob, Hamburg, Autograph Collection

Luxury hotel with 2 restaurants and a full-service spa
Guests staying at Louis C. Jacob, Hamburg, Autograph Collection enjoy access to a full-service spa, a gym, and a sauna. Parking is EUR 30 per night (EUR 30 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 120 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sitting areas, minibars, and espresso makers are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Louis C. Jacob Wellness. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 30 per night)
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jacobs Bar
  • Jacobs Restaurant
  • Kleines Jacob

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Gym
  • Library
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1791
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per room, per night, plus a one-time cleaning fee of EUR 50
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self parking fee: EUR 30 per night
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 20 per room, per night plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg

Frequently asked questions

Is free cancellation available at Louis C. Jacob, Hamburg, Autograph Collection?

Louis C. Jacob, Hamburg, Autograph Collection provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What's there to see near Louis C. Jacob, Hamburg, Autograph Collection?

This hotel is situated in Altona within a short 19-minute walk of Jenischpark. You'll also find Volksparkstadion and Trabrennbahn Hamburg Bahrenfeld within a short drive.

Is there parking available at Louis C. Jacob, Hamburg, Autograph Collection?

Yes, valet parking is offered for EUR 30 per night. Electric car charging and bicycle parking are also available.

Is there a spa at Louis C. Jacob, Hamburg, Autograph Collection?

Louis C. Jacob Wellness is the name of the hotel's full-service spa available for guests to enjoy.

Does Louis C. Jacob, Hamburg, Autograph Collection have a casino at the property?

No, Louis C. Jacob, Hamburg, Autograph Collection doesn't have a casino.

Is there an indoor pool at Louis C. Jacob, Hamburg, Autograph Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Louis C. Jacob, Hamburg, Autograph Collection?

This boutique hotel offers many amenities for couples such as a bar and a Michelin-rated restaurant with some guestrooms featuring in-room massages.

Does Louis C. Jacob, Hamburg, Autograph Collection have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Louis C. Jacob, Hamburg, Autograph Collection feature a restaurant that includes a breakfast menu?

Yes, Louis C. Jacob, Hamburg, Autograph Collection has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Louis C. Jacob, Hamburg, Autograph Collection allow pets to stay for free?

Although they can't stay for free, pets are welcome at Louis C. Jacob, Hamburg, Autograph Collection for a fee of EUR 20 per room, per night. The property also provides food and water bowls.

Does Louis C. Jacob, Hamburg, Autograph Collection have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Louis C. Jacob, Hamburg, Autograph Collection?

The closest major airport to Louis C. Jacob, Hamburg, Autograph Collection is Hamburg Airport (HAM), which is 13.7 mi away (33 minutes by car).

Can I book a room with a balcony at Louis C. Jacob, Hamburg, Autograph Collection?

Yes, every guestroom at Louis C. Jacob, Hamburg, Autograph Collection comes with a deck with some featuring river or garden views.

Does Louis C. Jacob, Hamburg, Autograph Collection have a wedding venue?

Take advantage of the wedding venue at Louis C. Jacob, Hamburg, Autograph Collection if you plan to say "I do" during your trip.

Louis C. Jacob, Hamburg, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 291 out of 398 reviews
Rating 8 - Good. 59 out of 398 reviews
Rating 6 - Okay. 36 out of 398 reviews
Rating 4 - Poor. 7 out of 398 reviews
Rating 2 - Terrible. 5 out of 398 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthieu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Along the river, with an amazing view and close to all transportation. Cherry on the cake, the restaurant is amazing !
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous retreat overlooking the Elbe

Delightful views, art, ambience, and service.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay if you have more time in Hamburg and want to experience a more historic, relaxing area.
Stayed 3 nights in May 2025

8/10 Good

Lisa C.

Stayed 5 nights in Feb 2025

8/10 Good

Uri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Panayiotis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and comfortable stay in a good location with pleasant views of the Elbe. Service was 5 star. Would have prefered firmer pillows.
Stayed 2 nights in Aug 2024

6/10 Okay

Elisabeth

Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super great hotel

We had the best time at the hotel. Everyone was super friendly and the breakfast buffet was excellent
Stayed 2 nights in Jul 2024

4/10 Poor

Bo

Traveled with group
Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Asta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel
Stayed 1 night in May 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one thing missing

This Hotel needs air conditioning in order to stay in business otherwise excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Lania

Excellent patio and stay
Stayed 3 nights in Sep 2023

8/10 Good

Lesther

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and property

I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.
Stayed 2 nights in Jul 2022

8/10 Good

Siaw

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The view by the river Elba was fantastic. The breakfast was excellent. The property’s furniture was dated. We requested a twin bedded room in one of our 2 rooms at least a couple of months before arrival. The hotel responded by saying they would do their best to accommodate our request. On checking in, we were told our booking did not ask for twin bedded room. We would expect for a 5* hotel, this sort of request was not out of the ordinary. If there was nothing available , then they should have informed us when it was requested at the time or before arrival. The response at the check in desk was disappointing. After waiting for well over 45 minutes, we were eventually given a twin bedded room but in our opinion, we should not have to argue with the check in staff with our request. After all, a 5* hotel should be welcoming whatever it takes and not to cause unease with their guests particularly on the day of arrival. We did not expect this from Hotel Jacob!
Stayed 5 nights in Apr 2022

10/10 Excellent

Michael, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful, classic hotel stay. And the hotel Team are wunderbar!
Stayed 2 nights in Oct 2021

10/10 Excellent

Dan

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are top notch! We felt like guests in a home! Thank you!
Stayed 2 nights in Jan 2020

6/10 Okay

Tom

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Hillary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great classic hotel

Beautiful hotel and wonderful stay! The room was a little stuffy at night but apparently I didn’t realize I could open the windows. Lovely staff, will definitely be back!
Stayed 1 night in Sep 2019

6/10 Okay

Rene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A dramatic decline in service.

We have been staying at LCJ for 7 years and unfortunately seen a dramatic decline in the last few years. Most of the staff inc reception look like they don’t like working there giving a uneasy atmosphere. Lack of service staff available also meant you had to wait so long to order drinks in the outside area. On checking out there was no one available to help with the bags to the car resulting in us grabbing the porter trolley ourselves and wheeling it with our luggage past reception through the hotel with the staff just ignoring the situation. This would never of happened a few years ago...such a shame because it was an institution in Hamburg in when you stayed there you were made so welcome and it felt special.
Stayed 3 nights in Aug 2019

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