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Hotel Lilienhof

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Dining
Double Room | Bathroom | Shower, hair dryer, towels
Interior entrance
Food court
Porch

Reviews

5.6 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Ernst-Merck-Straße 4, Hamburg, HH, 20099
  • Place, Hamburger Kunsthalle
    ‪3 min walk‬
  • Place, Moenckebergstrasse
    ‪6 min walk‬
  • Place, Inner Alster Lake
    ‪6 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, WiFi

Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, WiFi

Double Room

  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, WiFi

Twin Room

  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hamburg

Located in Hamburg City Center within a 5-minute walk of Hamburger Kunsthalle, Hotel Lilienhof is within a 15-minute stroll of St. Mary's Cathedral. This 21-room hotel welcomes guests with conveniences like a rooftop terrace, express check-in, and free newspapers in the lobby.

What's nearby

  • Hamburger Kunsthalle - 3 min walk - 0.2 miles
  • Moenckebergstrasse - 6 min walk - 0.4 miles
  • Inner Alster Lake - 6 min walk - 0.4 miles
  • Jungfernstieg - 12 min walk - 0.7 miles
  • Hamburg City Hall - 14 min walk - 0.8 miles

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • North Central U-Bahn - 5 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Schweinske - ‬3 min walk
  • ‪Kentucky Fried Chicken - ‬3 min walk
  • ‪MUTTERLAND Stammhaus - ‬1 min walk
  • ‪St. Georg Steakhouse - ‬2 min walk
  • ‪Hofbräu München im Hauptbahnhof - ‬4 min walk

About this property

Hotel Lilienhof

At Hotel Lilienhof, guests have access to a rooftop terrace, WiFi in public areas, and express check-in. Onsite parking is available for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free newspapers and a terrace.
Guests can stay connected with WiFi. Kitchens, coffee makers, and free newspapers are other standard amenities. Housekeeping is not available.

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per stay)
  • Available in some public areas: WiFi (EUR 5 per stay)

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: EUR 5 per person

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 5 per person
  • Fee for in-room wireless internet: EUR 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per stay (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 1 PM—-10 PM
  • Check-out: 11 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Hostel Lilienhof
City Hostel Lilienhof Hamburg
City Lilienhof
City Lilienhof Hamburg
Hotel Lilienhof Hamburg
Hotel Lilienhof
Lilienhof Hamburg
Lilienhof Hotel Hamburg
Hotel Lilienhof Hotel
Hotel Lilienhof Hamburg
Hotel Lilienhof Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at Hotel Lilienhof?

Hotel Lilienhof provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What is there to do close to Hotel Lilienhof?

This hotel is situated in Hamburg City Center, just steps from Hamburger Kunsthalle, and within a 10-minute walk of Inner Alster Lake and Moenckebergstrasse. You'll also find Hamburg Messe and Congress and Miniatur Wunderland within a short drive.

Is parking available on site at Hotel Lilienhof?

Yes, parking is available for a surcharge.

Does Hotel Lilienhof have a casino at the property?

No, Hotel Lilienhof doesn't have a casino.

Will I find an indoor pool at Hotel Lilienhof?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Lilienhof?

Couples staying at this hotel will appreciate amenities like a kitchen as well as a rooftop terrace and a 24-hour front desk.

Does Hotel Lilienhof have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Lilienhof have a restaurant that serves breakfast?

Hotel Lilienhof offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Lilienhof allow pets to stay free of charge?

No, pets aren't allowed at Hotel Lilienhof.

Does Hotel Lilienhof have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Lilienhof?

The closest major airport to Hotel Lilienhof is Hamburg Airport (HAM), which is 6.8 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Hotel Lilienhof?

No, you won't find guestrooms with balconies at Hotel Lilienhof.

Hotel Lilienhof Reviews

Reviews

5.6
Rating 10 - Excellent. 22 out of 435 reviews
Rating 8 - Good. 82 out of 435 reviews
Rating 6 - Okay. 156 out of 435 reviews
Rating 4 - Poor. 107 out of 435 reviews
Rating 2 - Terrible. 68 out of 435 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Roland

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lilienhof "NOT FIT FOR PURPOSE"

Hotels.com needs to have a review before advertising hotel Lilienhop. It is not fit for purpose and is not worth staying. I will never stay there and will not recommend it to any one. I booked from 15th to the 19th but did not finish the days there as the behavior of the hotel owners and staff were out of order. I had to book another hotel from bookings.com which was one of the best. no toilet tissue, you have to share toilet with other guests and worst of it you have to pay five euros per day to use the wifi. It was appalling and will not recommend this hotel to any traveler to Hamburg.
Stayed 4 nights in Oct 2019

4/10 Poor

Liz

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was not very good. Service was just okay. And rooms where dirty (especially the walls) and no running water.
Stayed 1 night in Oct 2019

4/10 Poor

Abdul, United Kingdom

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Lilienhof is very centrally located with easy access to the center of Hamburg as well good rail connections to the airport. The staff are very friendly, helpful and accommodating. However, the property itself was not clean nor well maintained. The wardrobes/cupboards were extremely dirty. There was ongoing building work right outside my door every day during my stay and the toilet facilities on my floor were not working. Furthermore, the staff did not respond to my questions prior to arrival.
Stayed 5 nights in Sep 2019

6/10 Okay

Robert

Traveled with group
Liked: Staff & service, property conditions & facilities
It was cheap and close to the train station. It was a last minute thing, I would rather pay more and get more.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
Staff very friendly and effective. The Fame is new and might still be improved. No elevator and stairs are killing. In 9 days the room was never cleaned and bed linen never changed. Having that in mind the price was too high
Stayed 8 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Didn’t clean!

Did not clean our room which makes 3 star straight down to 1 star!!!
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Nov 2018

2/10 Terrible

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at any cost Please

Awful. Horrible. Room – The room was smelly, bare floors and no ventilation. The bed was supposed to be double-bed but it was 2 single beds joined with a mattress protector. The mattress, duvet and the pillow were full of bed-bugs. I was sucked/eaten like hot-cakes by the bugs Service – this was non-existent. The bedding was untouched when I returned in the evening. In short, the worst experience of staying in a hotel ever. NEED MY MONEY BACK....
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness

2/10 Terrible

gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay experience

Hotel property was unhygiene , dark, feels like abandon property, whole night loud noises, furniture inside room was worst than motels , was feeling like living in haunted house.
Stayed 2 nights in Feb 2018

8/10 Good

Richard

Liked: Staff & service, room comfort

Perfect for a mini break.

The location is perfect and very easy to get to from the airport. Friendly staff and comfy bed. Rooms could have been cleaner.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Is a Hotel just to estay for a day , not really clean and the bathroom is outside smells like cigarette and the sign says no smoking on the rooms
Stayed 1 night in Nov 2017

8/10 Good

Analyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not like!

Dirty Rooms and the hotel staff are terrible. As a postive aspects, good ubication, segure zone and near from the Central Station.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Convenient to train station

We were looking for a hotel close to the Hamburg train station. This hotel fit that bill. We had a late arrival and they graciously accommodated that. The room is small, but clean. The bathroom (toilet) was shared, and also clean. The location was quiet enough to get a good night's sleep. Breakfast buffet looked good, but we had opted to eat elsewhere, because we had an early train departure. Many restaurants, theatre, etc. is all walkable.

6/10 Okay

tom

Liked: Cleanliness, room comfort

clean, but the wifi was spotty

hassle to stay online

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Hamburger

Disliked: Cleanliness
Room was clean. Shared shower room, had to get key each time from front desk :( The owners were nowhere near as friendly as the younger, employed staff and the helpful woman. A lot of ruckus one night with guests returning to hotel, no intervention from staff, woke up the entire floor.

6/10 Okay

James, Boston

Liked: Cleanliness
Disliked: Room comfort

Good central hotel

The hotel was nothing special, but it was good for the money. Room was clean with 24 hour front desk. Disappointingly expedia mentioned balcony and none of the rooms have balconies. Had to pay for wifi, but you get what you pay for and if I wasn't a smoker I would definitely stay there again. I recommend it on a budget.

6/10 Okay

Hui Tung

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient

Clean room, convenient location but no free wifi

6/10 Okay

Verified traveler

basic, but right money. will stay again

I've stayed in hamburg many times as trains connect there. Always near station. This is closest. Very convenient for early trains. As good as the others and slightly lower price. Friendly reception. It's very basic but about right price. Would stay again

6/10 Okay

Kevin, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A review from a backpacker

Really close to central train station

6/10 Okay

Pieter, Newcastle, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities

Our Hamburg Stay

The hotel was a good place to stay for our one night in Hamburg. Having to pay for a shower was a drawback for the hotel. Being able to make a coffee in the room,would have been nice.

6/10 Okay

Frederick, Sacramento, CA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Mediocre, So-So, Unexceptional

An inexpensive hotel close to the main train station, fairly quiet, clean, and a fairly safe area were the positives. The rooms are small, there are only two small bathrooms per floor, but only one shower per floor, and one has to go to the lobby to get the key (possible extra charge!). Also no breakfast except at a considerable charge, a charge for WiFi, and an extra city tax added at arrival. Except if money is critical, one can do better in the same general area...there are many hotels near the train station.

8/10 Good

Katja, Sydney

Liked: Cleanliness, staff & service

Loved Breakfast!!!

The staff were very welcoming and thoroughly enjoyed breakfast the next day. The dining room was very cute and welcoming. The bedroom was very tiny and beds were not very comfortable but that was to be expected for the awesome price we paid. The shower was awesome in the room. The toilet in the hall did not smell too good. It was in great proximity to the trainstation and great internet access. Would definitely stay there again for one night.

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