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Hotel Helgoland

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Helgoland

Lobby
Single Room | Living area | LED TV
Single Room | Premium bedding, Select Comfort beds, individually decorated, desk
Restaurant
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Kieler Strasse 173-177, Hamburg, HH, 22525
  • Place, Theatre Neue Flora
    ‪5 min drive‬
  • Place, Altonaer Volkspark
    ‪5 min drive‬
  • Place, Hagenbeck Zoo
    ‪5 min drive‬
  • Airport, Hamburg (HAM)
    ‪20 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, Select Comfort beds, individually decorated, desk

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, Select Comfort beds, individually decorated, desk

Comfort Double Room

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, Select Comfort beds, individually decorated, desk

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Familienzimmer

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Hamburg

Located in Eimsbuettel within 2 miles (3 km) of Hagenbeck Zoo, Hotel Helgoland is within a few miles (5 km) of other popular sights such as Trabrennbahn Hamburg Bahrenfeld. The 110 rooms at this 3.5-star hotel include sitting areas, LED TVs, and Select Comfort beds.

What's nearby

  • Holsten Brewery - 4 min drive - 1.2 miles
  • Theatre Neue Flora - 5 min drive - 1.2 miles
  • Altonaer Volkspark - 5 min drive - 1.5 miles
  • Hagenbeck Zoo - 5 min drive - 1.6 miles
  • University of Hamburg - 6 min drive - 1.9 miles

Getting around

  • Tiedemannstraße Bus stop - 7 min walk
  • Lutterothstrasse U-Bahn - 12 min walk
  • Hamburg Airport (HAM) - 25 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Green Papaya - ‬10 min walk
  • ‪Auster Bar - ‬7 min walk
  • ‪Bier-Kate - ‬1 min walk

About this property

Hotel Helgoland

Hotel Helgoland features free WiFi in public areas, meeting rooms, and conference space. Self parking is available for EUR 10 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a library, laundry facilities, and a banquet hall.
LED TVs come with satellite channels, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and bathrooms offer hair dryers. Sitting areas, fans, and phones are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
  • Air conditioning
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May 3 - May 4
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1983
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Individual decor
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 26.0 per night
  • Cribs/infant beds are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children
  • Self parking fee: EUR 10 per night
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 26.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 4:00 PM—-10:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Helgoland Hamburg
Helgoland Hotel
Hotel Helgoland
Hotel Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at Hotel Helgoland?

Hotel Helgoland provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Helgoland?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Helgoland on May 1, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Helgoland?

This hotel is situated in Eimsbuettel, close to Hagenbeck Zoo, Hamburg Messe and Congress, and Volksparkstadion. You'll also find Reeperbahn and St. Pauli Piers within a short drive.

Does Hotel Helgoland have a casino on the premises?

No, Hotel Helgoland doesn't have a casino.

Will I find an indoor pool at Hotel Helgoland?

No, there is no indoor pool at this hotel.

Does Hotel Helgoland feature a restaurant that includes a breakfast menu?

Hotel Helgoland offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Helgoland allow pets to stay free of charge?

No, pets aren't allowed at Hotel Helgoland though service animals are welcome.

How far is the airport from Hotel Helgoland?

The closest major airport to Hotel Helgoland is Hamburg Airport (HAM), which is 10.7 mi away (25 minutes by car).

Hotel Helgoland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 147 reviews
Rating 8 - Good. 74 out of 147 reviews
Rating 6 - Okay. 40 out of 147 reviews
Rating 4 - Poor. 10 out of 147 reviews
Rating 2 - Terrible. 1 out of 147 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Once you get over the 80s decor, this hotel grows on you. Very clean, quiet and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Aakash

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2024

10/10 Excellent

Kendra, Verona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for access to public transportation to explore Hamburg
Stayed 1 night in Apr 2022

10/10 Excellent

EDDA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good service from staff but room was very hot despite cool weather outside and traffic was loud when windows were opened. Also the WiFi was terrible.
Stayed 1 night in Oct 2018

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, room comfort

Good Hotel

View is amazing over breakfast. Rooms as typical if area. Very Germanic in style. It needs a refurbishment but still OK.
Stayed 1 night in Jul 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Remote hotel catering for bus tour groups

I don't know whether there was an event on but my visit to Hamburg seemed to coincide with lots of hotels being full or being eye-wateringly expensive. I opted for this one as the most reasonable of what was left, even then I feel it was not great value. If you can find it, it's a good 10-15 mins walk from the nearest s-bahn station on a busy road, quite a way North of the centre. The building wasn't especially dated as other revues have said, the rooms average and the staff were friendly. As I didn't arrive until 11pm I was very grateful they were still open.
Stayed 2 nights in Jun 2017

8/10 Good

Jaroslav

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a bit of a soulless part of Hamburg but everything was ok. Staff were friendly and all the facilities were fine.

6/10 Okay

Verified traveler

Liked: Cleanliness

Satisfactory for a short stay.

Pleasant staff. Satisfactory for a short stay. Would stay again.

8/10 Good

bjam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean & comfortable

but not so close to a train station, fine if you want to take the time to get to know the bus routes.

8/10 Good

Marco V., Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience overall;

It was a good experience overall. Nice room, professional staff, I got good info on how to reach nearby stations etc. I would come back.

6/10 Okay

Jaho, Florida

Liked: Cleanliness, staff & service, room comfort
Just a one night stay before getting on a flight. Room and shower ok, food in Restaurant good. Looks a bit run down but for one night ok..

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Friendly staff, nice breakfast. The hotel is in a fairly quiet suburb with not much nearby but the hotel restaurant is fine. About 10 mins walk from an S-bahn station. Free wifi.

6/10 Okay

Sophia

Traveled with group
Stayed 1 night in Oct 2025

8/10 Good

Elene

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Håkan

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Die Geräusche der Straße waren sehr laut und die Matratze war hart.
Stayed 1 night in Apr 2025

8/10 Good

Katrin

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025