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Hotel Barceló Hamburg

4.5 out of 5.0

Recent guest reviews

Welcoming was poor. Lady behind the desk very grumpy. We arrived lat and had also thought the procedure would be fast, the contrary, besides being unfriendly she also was slow. The next morning after paying we left and again it was very impersonal

I stayed for three days in this hotel. It is located near the main station and it is easy to get to the airport by public transportation.The service was perfect from check- in to check-out. The personal help me with all my questions and gave me a couple tips, where to for a good but quick dinner. I had the pleasure to get a room on the top level with a amazing view over roofs of Hamburg. I can recommend this hotel to everyone.

We stayed in this hotel for a weekend in Hamburg. It's a nice hotel, with modern rooms and good facilities, on a good location close to the city centre and the central station. The staff is nice and helpfull. The price for the hotel room however is more than you expect for this kind of room.

Stayed at Barcelo Hamburg for one night in a family room (Room 619+620). Room: The family room consisted out of a suite and an adjoining standard room. The rooms were absolutely stunning. Very large, lots of space, trendy and calm design. The junior suite had many, many windows and looked great. The beds were out of this world, one of the best hotel sleeps ever. Very large beds. The junior suite had Bulgari shower products. The bathrooms were good. The rooms were very clean. Did a "dust check" and could not find a fault. Personal: At the reception the personnel was rather neutral. Housekeeping was very friendly and so was the staff in the restaurant. Hotel Grounds: The only minus about this hotel is that the lobby/dining area lack atmosphere. Nice design, but somehow sterile. The backyard is not inviting for a drink. Location: Couldn't be better. Minutes from the railway station, at the main shopping area and one block from the Alster. Parking is 19 Euros at the hotel's parking hall. Breakfast: Very good! Nice to sit, not too busy. Food is very good and fresh and tasty. Really enjoyed it and this is how a breakfast should be. Lots of choice and nice touches. Overall: having stayed in several hotels in Hamburg, would rate this as the number one place to go!

We got in early - i'd actually asked for early check in, we got in it was the room we paid for but not the bed type, they gave us twins when i specifically booked a king - Called and asked for a change, they said we wouldnt get early check in as they were still cleaning - Okay No worries we'll go out while you sort it. Come back in hours afterwards and voila its the Bed we wanted but not the deluxe bigger room we paid for. unfortunately we were visiting for a wedding we were a part of and barely had time to shower change and head out to meet our party. Therein came the next issue- The Bathroom was atrocious, i mean i have never seen anything like it - Mold all over, pain chipping, dirty and just downright disgusting. I was so annoyed but we had to run out to catch our wedding party We ended up staying with the wedding party two days out of the 4/5 days we were there and the remaining we only came in to sleep( the bed was comfortable) Ughhh I was so happy to leave. I travel for work and ive been in alot of hotels and jeez i just cant- the pictures will show what i mean. I forgot my LV carryon bag cover and emailed them , no one ever responded to me . i asked my friends that live in Hamburg to stop by and pick it up, the hotel denied seeing it . We were supposed to stay at Le Meridien, Last minute my husband had me cancel Le Meridien to Stay at this junkyard and he is still paying for that stupid mistake at home. On checkout i showed the lady that checked us out the pictures and her mouth hit the floor. Never again book elsewhere

I have been to Hamburg several times before, but I have never stayed on such a wonderful place. Nice staff at the desk, loveley roms, nice breakfast, a bit expensive perhaps, and the most excillent location in the city. I would really like to stay here again.

Long weekend for me and my brother for our 40th. Hotel was nice and easy to get to from the train station and everything we wanted to see was within walking distance. I would definitely use this hotel again.

the location is perfect. Good, spacy rooms. Cleaning perfect, no carpets on the floors. Good size of safety box. Good quality and wide selection at Breakfast buffet. Direct elevator from the rooms to garage downstairs.

Great location within Hamburg proper. Close to main train station, shopping, tour bus starting point,restaraunts and all the action around the InnerAlster. The rooms are modern and a bit quirky from a North American perspective. Personally loved the room. The staff were very helpful and accommodating. The food was excellent in both selection and quality.

We often stay in Barcelo hotels and they are always good. This one is no different and would have got five stars were it not for a problem at check in where they tried to double charge us for the room. I don't think this was entirely the fault of the hotel but it is not a good idea for accounts staff to venture front of house to try to solve such problems as they seem to have learnt their customer service skills from Basil Fawlty! Despite this initial hiccup I would still recommend this hotel. It is very well located, across the road from the hauptbahnof and close to the main shopping areas, has good facilities and nice rooms with wonderfully comfortable beds. The customer facing staff are also very friendly and helpful. It's not the cheapest but is worth the money, just make sure the voucher your booking agent gives you is correct!

Ferdinandstrasse 15 Hamburg HH

Hotel highlights

  • Walking distance to Hamburger Kunsthalle and Moenckebergstrasse
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Altstadt, Hotel Barceló Hamburg is within a 5-minute walk of Hamburger Kunsthalle and within 15 minutes of other popular attractions like Moenckebergstrasse. This 193-room, 4.5-star hotel has conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. Located centrally in Hamburg, it's also close to Hamburg City Hall and St. Michaelis Church.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Hotel Barceló Hamburg's 193 air-conditioned rooms provide iPod docks, minibars, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes, phones, and desks are also available.

Property features

At Hotel Barceló Hamburg, guests have access to a fitness center, a sauna, and free WiFi in public areas. Self parking is offered for EUR 19.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 6 meeting rooms, a conference center, and a 24-hour business center.

Room options

Deluxe Room

King 1 | Twin 2 | Sleeps 2

Junior Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 1368 reviews