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Hotel Altenwerder Hof

Hotel connected to a shopping center in Hamburg with 6 restaurants

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Photo gallery for Hotel Altenwerder Hof

Reception
Terrace/patio
Interior
Triple Room | Down comforters, individually furnished, desk, iron/ironing board
Property entrance

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

View in a map
Kleinfeld 16, Hamburg, HH, 21149
  • Place, Harburger Mountains
    ‪6 min drive‬
  • Place, Kiekeberg Open Air Museum
    ‪11 min drive‬
  • Place, Wildpark Schwarze Berge
    ‪12 min drive‬
  • Airport, Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Double Room, Balcony

Double Room, Balcony | Down comforters, individually furnished, desk, iron/ironing board

Double Room, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Down comforters, individually furnished, desk, iron/ironing board

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Down comforters, individually furnished, desk, iron/ironing board

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Down comforters, individually furnished, desk, iron/ironing board

Family Room

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Hamburg

Located in Hamburg-Harburg, Hotel Altenwerder Hof is within a few miles (5 km) of sights such as Harburger Mountains and Wildpark Schwarze Berge. This 18-room hotel welcomes guests with conveniences like 6 restaurants, 4 coffee shops/cafes, and free self parking. It's centrally located in Hamburg, connected to a shopping center,15.2 mi (24.4 km) from Miniatur Wunderland, and also 13.2 mi (21.3 km) from Volksparkstadion.

What's nearby

  • Harburger Mountains - 6 min drive - 2.5 miles
  • Kiekeberg Open Air Museum - 11 min drive - 4.8 miles
  • Wildpark Schwarze Berge - 12 min drive - 3.6 miles
  • Hamburg University of Technology - 12 min drive - 5.7 miles
  • Hamburg-Harburg District Court - 13 min drive - 5.9 miles

Getting around

  • Hamburg-Neugraben S-Bahn - 4 min walk
  • Seevetal Hittfeld Station - 16 min drive
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Schweinske - ‬4 min walk
  • ‪Kaiser Pavillon - ‬7 min walk
  • ‪Donnerwetter - ‬7 min walk
  • ‪Lily China Restaurant - ‬5 min walk

About this property

Hotel Altenwerder Hof

Hotel connected to a shopping center in Hamburg with 6 restaurants
Hotel Altenwerder Hof offers a computer station, express check-in, and express check-out. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a terrace, laundry facilities, and a TV in a common area.
Guests can expect to find flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers. Other standard amenities include furnished balconies or patios, private yards, and desks.

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Triple Room | Premium bedding, minibar, desk, blackout drapes
Hotel Neugrabener Hof
  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
7.2 out of 10, Good, 246 reviews
Hotel Neugrabener Hof

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 12.90 per person
  • 4 coffee shops/cafes
  • 6 restaurants

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12.90 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Altenwerder Hof
Altenwerder Hof Hamburg
Hotel Altenwerder Hof
Hotel Altenwerder Hof Hamburg
Hotel Altenwerder Hof Hotel
Hotel Altenwerder Hof Hamburg
Hotel Altenwerder Hof Hotel Hamburg

Frequently asked questions

Is free cancellation available at Hotel Altenwerder Hof?

Hotel Altenwerder Hof offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see close to Hotel Altenwerder Hof?

This hotel is situated in Hamburg-Harburg, close to Wildpark Schwarze Berge, Airbus Site Funkenwerder, and Elbstrand. You'll also find Harburger Mountains and Kiekeberg Open Air Museum within a short drive.

Is there parking available at Hotel Altenwerder Hof?

Yes, self parking is offered for free at the hotel.

Does Hotel Altenwerder Hof feature a casino at the property?

No, Hotel Altenwerder Hof doesn't have a casino.

Will I find an indoor pool at Hotel Altenwerder Hof?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Altenwerder Hof?

Couples staying at this hotel will appreciate amenities like a down comforter as well as 6 restaurants and concierge services.

Does Hotel Altenwerder Hof have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Altenwerder Hof have a restaurant that serves breakfast?

Yes, Hotel Altenwerder Hof has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Altenwerder Hof allow pets to stay for free?

No, pets aren't allowed at Hotel Altenwerder Hof though service animals are welcome.

Does Hotel Altenwerder Hof have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Altenwerder Hof?

The closest major airport to Hotel Altenwerder Hof is Hamburg Airport (HAM), which is 19.4 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Hotel Altenwerder Hof?

Yes, every guestroom at Hotel Altenwerder Hof comes with a furnished balcony.

Hotel Altenwerder Hof Reviews

Reviews

6.6
Rating 10 - Excellent. 36 out of 176 reviews
Rating 8 - Good. 43 out of 176 reviews
Rating 6 - Okay. 52 out of 176 reviews
Rating 4 - Poor. 21 out of 176 reviews
Rating 2 - Terrible. 24 out of 176 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Harish

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does not have a working lift. The rooms do not have a telephone to call the reception. No additional pillow available. No hot water kettle available in the room. Not good value for money. Very expensive.
Stayed 2 nights in Sep 2024

8/10 Good

Laine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2023

8/10 Good

Debbie L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was in a peaceful location and very clean. A couple of restaurants near by and generally a pleasant stay.
Stayed 1 night in Mar 2022

2/10 Terrible

David

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Find andet hotel!

Det dårligste hotelophold nogensinde!! Larm, ingen varm vand ( hvilket tilsyneladende var en permanent tilstand!) Morgenmad var tag- selv i pap bakker med plastic bestik i et rum hvor man selv skulle starte med at tage stolene ned fra bordene. Det hele føltes meget uvenligt/ uimødekommende Den høje larm og lugt af barbecue samt fest lige udenfor vores vinduer vidnede om at der var ret løse forhold for angiveligt lokale venner? ( Virkede ikke som hotel gæster) Føltes selvf også ekstra belastende man skal op og køre tidligt næste morgen. Lokalisationen ift Hamborg city dog fin👏
Stayed 1 night in Jul 2020

10/10 Excellent

Paul, Wilmington, NC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed where the hotel was located. The employees were very nice and the next time I go to Hamburg again I plan on staying there again.
Stayed 9 nights in Dec 2019

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed 2 nights in May 2019

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Kiran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Given single bed instead of double bed room

I had booked for double bed , but I was given single bed room, since no1 was available at the time I checked in , and was said tht I will get a cal for repay back the extra amount took, but till now I dint receive any call or mail yet on same !
Stayed 1 night in Dec 2018

2/10 Terrible

Ufqad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

Rude staff and beds are terrible. Pay a bit more and Choose another hotel but NOT this one
Stayed 3 nights in Apr 2018

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort

Only recommended for overnight

Website said it was 0.2km from city but what they actually meant was 0.2km from station. Breakfast was bad only fesh fruit was apples. Juices were of a low quality concentrate.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

pwdmommy, CT

Liked: Cleanliness, staff & service, room comfort

Nice hotel 1/2 hour drive from Hamburg

Staff pleasant. Good breakfast. Large quad room. Quiet even though at front of hotel. Free parking makes it convenient with a car.

10/10 Excellent

Jared, Franklin NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altenwerder Hof

Great little hotel in a quaint neighborhood. We really enjoyed the stay and the view from the balcony.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good for a short stopover during travelling

Welcoming staff at check in. Room was tired, needs refreshing and updating. Safe neighbourhood but really nothing to do there!

8/10 Good

Ross, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

Well worth it

The beds were a little uncomfortable the room was OK but the breakfast was sensational. The staff were very helpful.

10/10 Excellent

Maria, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located.

Close to s Bahn station. Contrary to hotel info it does not have 6 restaurants nor 4 coffee bars! Which, due to it only having 18 rooms, you hopefully already had guessed. There is a nice italian restaurant about 10min walk away( on main road opposite direction to station) Hamburg by train takes about 30minutes. Do buy a hamburg card. If traveling after 9am or anytime at weekend it is only €11.20 for up to 5 people. You can travel anywhere within 3 zones by S Bahn, u Bahn bus and even ferries.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

A very decent hostel - but not a hotel

We stayed at the Hotel Altenwerder Hof for five nights over the Christmas Holidays while visiting family nearby in Neugraben. The Altenwerder Hof is a very functional place. It's clean and ok if you are looking for a place in Neugraben just to sleep. That said, the mattresses were overly soft. The room was small - less than half the 400plus sqft mentioned in the booking confirmation. There was no receiptionist to be seen at any time except when we checked in - but a phone number to call if help was needed. Our hallway smelled of heavy smoke every evening, even though this supposedly is a non-smoking hotel. Again - overall nothing bad can be said - it simply was not a hotel-like experience. We felt like visiting a youth hostel. Location near the main Neugraben train station is very convenient - but not clearly not the best part of Neugraben. Free wifi is a plus.

6/10 Okay

Lars

Liked: Cleanliness
Disliked: Room comfort

Støj og for lidt plads

Der var for meget støj og larm. Brusekabinen var alt for lille, umuligt at vaske sig fra knæene og ned. Når der er 25 grader er det ikke nødvendigt med en vinterdyne.
Stayed 1 night in Aug 2025

4/10 Poor

Anna

Traveled with family
Disliked: Property conditions & facilities, room comfort
En stor miss i toaletten. Dörren tog i handfatet på toaletten vilket störde mycket. Sköna sängar. Det stod en skål med karameller på receptionsdisken, i en karamell var det myror i så kolla innan ni stoppar de i munnen. Inte alls stort utbud i frukostbuffén.
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Stayed 2 nights in Jul 2025

8/10 Good

Janni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Carsten

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Blev ringet op af receptionen ca. 18.30, ville høre hvad tid vi kom. Sagde de gik hjem 20.00, på reservationen stod der 00.00 Vi kunne være der 21.00, de lovede at blive, og det overholdt de. Vi følte os noget presset. Venlig personale da vi kom, godt værelse, godt nok med myrer på toilettet. Rigeligt og god morgenmad.
Stayed 1 night in Jul 2025

2/10 Terrible

Jytte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi blev henvist til et andet hotel pga. dobbelt booking. Vi havde booket hotellet pga. aircondition og balkon. Vi fik et lille bitte værelse uden balkon og uden aircondition. Værelset havde en frygtelig lugt og virkede fugtigt. Fæl oplevelse
Stayed 1 night in Jul 2025

6/10 Okay

Ngoc My

Stayed 2 nights in Apr 2025

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