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Hotel Alster-Hof

3.5 star property
Pet-friendly hotel with a sauna connected to the convention center in Hamburg

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Photo gallery for Hotel Alster-Hof

View from property
Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Restaurant
Hypo-allergenic bedding, minibar, in-room safe, desk
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Esplanade 12, Hamburg, HH, 20354
  • Place, Jungfernstieg
    ‪1 min walk‬
  • Place, Inner Alster Lake
    ‪1 min walk‬
  • Place, Hamburg City Hall
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪20 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

8.6 out of 10
Excellent
(54 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Total with taxes and fees
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About the neighborhood

Hamburg

Located in Hamburg City Center, Hotel Alster-Hof is next to Casino Esplanade and Hamburg State Opera. This 3.5-star hotel has 108 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym. It's connected to the convention center in central Hamburg and also close to Miniatur Wunderland and Elbe Philharmonic Hall.

What's nearby

  • Jungfernstieg - 1 min walk - 0.1 miles
  • Inner Alster Lake - 1 min walk - 0.1 miles
  • Hamburg State Opera - 3 min walk - 0.2 miles
  • Hamburg City Hall - 10 min walk - 0.6 miles
  • Congress Center Hamburg - 10 min walk - 0.6 miles

Getting around

  • Stephansplatz U-Bahn - 1 min walk
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Esplanade - ‬3 min walk
  • ‪Casino Esplanade - ‬2 min walk
  • ‪Campus Suite - ‬2 min walk
  • ‪Restaurant Haerlin - ‬4 min walk
  • ‪Tipsy Baker Bar Hamburg - ‬1 min walk

About this property

Hotel Alster-Hof

Pet-friendly hotel with a sauna connected to the convention center in Hamburg
Guests staying at Hotel Alster-Hof enjoy a gym, a sauna, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a hair salon.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Jan 3 - Jan 4, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 17 2025 to January 1 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 9.00 per pet, per night
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Alster-Hof
Alster-Hof Hamburg
Alster-Hof Hotel
Hotel Alster-Hof
Hotel Alster-Hof Hamburg
Alster Hof Hamburg
Alster Hof Hotel Hamburg
Hotel Alster-Hof Hotel
Hotel Alster-Hof Hamburg
Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Is free cancellation available at Hotel Alster-Hof?

Hotel Alster-Hof provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Hotel Alster-Hof?

This hotel is situated in Hamburg City Center, just steps from Jungfernstieg and Casino Esplanade, and within a short walk of Congress Center Hamburg. You'll also find Miniatur Wunderland and Elbe Philharmonic Hall within a short drive.

Will I be able to park at Hotel Alster-Hof?

No, this hotel doesn't offer parking.

Does Hotel Alster-Hof feature a casino on the premises?

No, Hotel Alster-Hof doesn't have a casino.

Will I find an indoor pool at Hotel Alster-Hof?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Alster-Hof?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Are there hot tubs at Hotel Alster-Hof?

No, but this hotel does have a sauna.

Does Hotel Alster-Hof have a restaurant with a breakfast menu?

No, Hotel Alster-Hof doesn't have a restaurant that serves breakfast.

Will Hotel Alster-Hof allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Alster-Hof for a fee of EUR 9.00 per pet, per night.

Are there connecting rooms at Hotel Alster-Hof?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Alster-Hof?

The closest major airport to Hotel Alster-Hof is Hamburg Airport (HAM), which is 6.8 mi away (33 minutes by car).

Can I book a room with a balcony at Hotel Alster-Hof?

No, at Hotel Alster-Hof, there aren't any guestrooms that list a balcony.

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