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Holiday Inn Hamburg - Hafencity by IHG

4.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Hamburg - Hafencity by IHG

Exterior
Daily buffet breakfast (EUR 25 per person)
Serves breakfast, lunch, and dinner
Fitness facility
Children's play area - indoor

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Ueberseeallee 15, Hamburg, Hamburg, 20457
  • Place, Hamburg Cruise Center
    ‪8 min walk‬
  • Place, Miniatur Wunderland
    ‪15 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪18 min walk‬
  • Airport, Hamburg (HAM)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Courtyard View

9.0 out of 10
Wonderful
(7 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(51 reviews)
  • City view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(28 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Courtyard View

10.0 out of 10
Exceptional
(7 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Hamburg

Located in Hamburg City Center within a short walk of Hamburg Cruise Center, Holiday Inn Hamburg - Hafencity by IHG is within a mile (2 km) of other popular sights such as Miniatur Wunderland. This 4.5-star hotel has 268 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym. It's connected to the convention center in central Hamburg and also close to Elbe Philharmonic Hall and St. Pauli Piers.

What's nearby

  • International Maritime Museum - 6 min walk - 0.3 miles
  • Hamburg Cruise Center - 8 min walk - 0.4 miles
  • Mehr!-Theater am Großmarkt - 9 min walk - 0.5 miles
  • Miniatur Wunderland - 15 min walk - 0.8 miles
  • Elbe Philharmonic Hall - 18 min walk - 1.0 mile

Getting around

  • HafenCity Universität Hamburg Station - 3 min walk
  • HafenCity Universität Station - 3 min walk
  • Hamburg Airport (HAM) - 44 min drive

Restaurants

  • ‪Pesca – Theatre of Fish - ‬8 min walk
  • ‪Espresso House - ‬8 min walk
  • ‪Sabai Dee Mai Restaurant - ‬7 min walk
  • ‪Chingu - ‬6 min walk
  • ‪Andronaco HafenContor - ‬8 min walk

About this property

Holiday Inn Hamburg - Hafencity by IHG

Holiday Inn Hamburg - Hafencity by IHG features a gym, free WiFi in public areas, and a business center. Self parking is available for EUR 28 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free newspapers and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers. Other amenities include sitting areas, coffee makers, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 819 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 28 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Handrails in stairways (24 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

Is free cancellation available at Holiday Inn Hamburg - Hafencity by IHG?

Holiday Inn Hamburg - Hafencity by IHG provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Hamburg - Hafencity by IHG?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hamburg - Hafencity by IHG on Mar 22, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Holiday Inn Hamburg - Hafencity by IHG?

This hotel is situated in Hamburg City Center within a short 10-minute walk of Hamburg Cruise Center and also 15 minutes on foot from Miniatur Wunderland. You'll also find Elbe Philharmonic Hall and St. Pauli Piers within a short drive.

Is parking available on site at Holiday Inn Hamburg - Hafencity by IHG?

Yes, parking is offered for EUR 28 per day. Though parking is limited parking, wheelchair-accessible parking is also available.

Are there luxury amenities available at Holiday Inn Hamburg - Hafencity by IHG?

Yes, some luxury features of this hotel include a restaurant, 24-hour room service, and a bar/lounge.

Does Holiday Inn Hamburg - Hafencity by IHG feature a casino on the premises?

No, Holiday Inn Hamburg - Hafencity by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Hamburg - Hafencity by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Hamburg - Hafencity by IHG?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a pillow menu as well as a restaurant.

Does Holiday Inn Hamburg - Hafencity by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Hamburg - Hafencity by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Hamburg - Hafencity by IHG serves buffet breakfast for a surcharge each morning at Open Lobby.

Will Holiday Inn Hamburg - Hafencity by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Hamburg - Hafencity by IHG for a fee of EUR 25 per pet, per night.

Does Holiday Inn Hamburg - Hafencity by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Hamburg - Hafencity by IHG?

The closest major airport to Holiday Inn Hamburg - Hafencity by IHG is Hamburg Airport (HAM), which is 8.2 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Hamburg - Hafencity by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Hamburg - Hafencity by IHG.

Holiday Inn Hamburg - Hafencity by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 599 out of 888 reviews
Rating 8 - Good. 246 out of 888 reviews
Rating 6 - Okay. 27 out of 888 reviews
Rating 4 - Poor. 10 out of 888 reviews
Rating 2 - Terrible. 6 out of 888 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jui Fu

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with good room facilities, only missing a fridge. Cafe and bar as well as small guest pantry in the lobby.
Stayed 2 nights in Nov 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot,very walkable,about a 5 minute to shopping and not too far from there is the Hamburg harbour,very comfortable beds, clean and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Leonardo Montes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely lovely, the rooms are big and comfortable. The only thing i didn't quite like was the gym because it was too hot. But that aside everything was perfect.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Is ok
Stayed 1 night in Sep 2025

10/10 Excellent

Linda, Bastrop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian, Weybridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated Hotel in Hafencity, which is a newly built area in the old docks area and contains the University buildings. It is walkable to city centre.
Stayed 2 nights in Aug 2025

8/10 Good

Randy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to subway
Stayed 3 nights in Aug 2025

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Saurabh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Stayed 1 night in Jun 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no ice or refrigerator?

Nice new hotel in a good location. But I was a little dismayed the the hotel does not have in room refrigerators. Nor do they have ice machines on the floors. In order to get something refrigerated you have to leave it with the front desk and they would put it in a refrigerator in their office. AND if you want Ice, you have to go to the front desk (again) and have them get you ice from the bar. While the staff was happy to accomodate, I found this to be inconvenient. If the staff was busy, you had to wait for them to check people in or out. Kind of stupid.
Stayed 3 nights in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dora

Stayed 1 night in May 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money
Stayed 3 nights in Apr 2025

6/10 Okay

Durim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Connor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, near transport and a walk to the warehouse district. Great gym!
Stayed 2 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Very nice rooms and close to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

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