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Fairmont Hotel Vier Jahreszeiten Hamburg

5.0 out of 5.0

Recent guest reviews

Great hotel, GREAT staff, great location - Luxury at its best with a service beyond expectations - Atruly lovely stay in Hamburg. We're looking forward to return and enjoy this fantastic hotel AND it's staff, whom are welcoming and very attentive, THANK YOU :-)

It is always a special experience to visit the Fairmont Hotel Vier Jahreszeiten. From the moment you enter you are surrounded by discreet and efficient service to the highest standards. The hospitality that is practiced in this hotel is incomparable, impeccable, world-class. We were greeted, warmly welcomed back home like old friends, roomed to our beautiful suites overlooking the Binnenalster. The dinner in Nikkei 9 is another special treat. The restaurant manager went to great length to make our dinner a true experience. He even called the restaurant (not in the hotel!) where we had planned dinner for the next day, to make sure we were well looked after there. Breakfast is excellent, well selected and nicely served. Make sure you try the crab salad in the little glass jars!!! Bar and Wohnhalle are packed with local visitors but, yet again, service was always discreet, respectful and perfect. We haven’t tried the Grill and the Haerlin this time, but from my past visits i know that they stand up to the rest of our experiences. Thank you for a great weekend!

From being made welcome by the doorman, to the check out this was an experience littered with service minded staff. The hotel is best described by the beautiful pictures on its website. I had a room with a view over the lake which was great. The breakfast had a good selection plus a menu of cooked alternatives. Very pleasant setting for the breakfast. The room was a good size, whilst the walk-in dressing room was spacious. My room shared a short corridor with the next door room. When my neighbour left in the moring it was quite noise, so I would recommend asking for a room without an adjacent room.

The one word which has summed up the Vier Jahreszeiten is outstanding. Very centrally located my partner and I spent nights in heaven in this hotel. The service is outstanding from the porters, concierge, reception staff, waiters waitresses the numerous front line staff and of course housekeeping. It felt as if the guest experience was of prime importance almost down to pre emitting customer needs. This was done with such a high level of professionalism and unobtrusive. My compliments to your management it’s no easy job. Add this to beautifully appointed rooms. The dining experiences were excellent and high quality. I can’t imagine the work that goes on in the kitchen and out of sight. I could wax lyrical about the hotel and how wonderful it was. It was difficult to bring myself away from the comfort to explore which is a very interesting and laid back city with some cultural gems.

This hotel offers an unbeatable combination of central location, upscale neighborhood, lovely view, elegant decor, comfortable furniture and bedding, adequate lighting, spacious rooms, fine dining, and good internet connection. On my three previous visits I had only praise, but this time there were a few faults to mention. To start with, when we arrived in the room, the door was unlocked and the window open. We assumed that the window had been opened to dissipate a weak sewage-like odor that may have emanated from the shower drain, and which built up to noticeable concentration if the window was left shut. Then I discovered that they had forgotten to charge the battery in the SONY tablet that takes the place of the information binder that most hotels use. A staff member came to inspect, but said charging would take at least an hour, so they kindly sent up a hard copy of the restaurant menu. Come shower time the next morning, I noticed that the light bulb in the ceiling over the shower was not operative. No big problems, but in this hotel one expects, and usually receives, perfection. Very good breakfast.

Excellent experience, it combines the charme of the iconic palace with welcoming service. Comfortable room, quality food and fascinating atmoshpere. Loved the variety of bread at breakfast and the design flamengos chair in the lobby area. Location is also great.

From all the most wonderful places that i have ever seen, this hotel is in top list!! Just a pity, that we have been there just for a night, and couldnt enjoy all its features. Real Fairmont!!! Breakfast is amazing, service is top, stuff is very professional and punctual !! Hotel by itself is soo beautiful, you just want to stay there forever. We had a fantastic room with a river view, and in the morning Hamburg looks like a fairy tale. Would definitely come back.

The Vier Jahreszeiten is an old-style grand hotel in the best sense. As if it stepped out of a Thomas Mann novel. Discreet and dedicated staff, a comfortable and relaxing bar / salon. Great food and drinks. The rooms are clean, comfortable and elegant. The hotel and all amenities are in top shape. Nothing is dated or in need of any refurbishment. It is my absolute favorite in Germany and makes easily my top four in hotels in the world (two in the USA and one in Asia).

We spent three happy nights in a Junior Suite with a water view. The hotel offers an exceptional mix of strong service, beautiful rooms and solid dining choices. It's a large hotel that manages to feel cozy and welcoming. There are original architectural details to enjoy in the common areas and the Grill restaurant, along with plush modern touches. The location is perfect, close to shopping, landmarks and public transportation. Can't wait to return!

Vier Jahreszeiten means four seasons in German, but this hotel belongs to the Fairmont chain. Hint, hint for the Four Seasons: buy the property and keep the staff!!! For my first time in Hamburg, I could not have wished for a better experience. The hotel is well located (overlooking Aussenalster Lake) and within walking distance from the main shopping area and attractions. I arrived in train and the taxi ride was less than five minutes. Upon leaving, it is like a 40-minute ride to the airport. The service was fantastic, especially the concierges. They managed to obtain tickets for next evening at the new concert hall (Elbphilarmonie), whose building is already an attraction on its own, but attending a concert made it even more special. I tried the hotel restaurant and it was simply the best meal in Hamburg. Their service was also outstanding. The room I had was nothing especial, but certainly extremely clean and with reasonable space, including the bathroom. If back in Hamburg, this will be my place of choice again!

Neuer Jungfernstieg 9-14 Hamburg HH

Hotel highlights

  • Walking distance to Hamburg City Hall and Moenckebergstrasse
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Fairmont Hotel Vier Jahreszeiten Hamburg places you in Neustadt, within a leisurely stroll of popular sights such as Hamburg City Hall and Moenckebergstrasse. This 5-star hotel welcomes guests with 156 rooms and conveniences like a full-service spa, free in-room WiFi, and a health club. Located in central Hamburg, the hotel is also near Hamburger Kunsthalle and St. Michaelis Church.


Dining

There are ample dining options with 5 onsite restaurants, including Restaurant Haerlin, which specializes in German cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

All 156 soundproofed accommodations feature sitting areas. 42-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and coffee makers are other standard amenities.


Property features

Guests staying at Fairmont Hotel Vier Jahreszeiten Hamburg enjoy access to a full-service spa, a health club, and a sauna. Parking is EUR 29 per day (EUR 29 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 145 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and 7 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 1497 reviews