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acora City Apart Living the City - Digital Access

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Photo gallery for acora City Apart Living the City - Digital Access

A modern building facade with a sign for 'acora CityApart' indicating a city living experience.
A modern kitchen with dark wooden cabinets, a tiled backsplash, a dining table with a potted plant, and a wall-mounted lamp.
A hotel room with a large bed, a TV on a stand, and a balcony with a city view.
A neatly made bed with a wooden headboard, two bedside lamps, and a small round table in a hotel room.
A modern kitchen with a central island, built-in appliances, and large windows offering views of the city.

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Steintorweg 9, Hamburg, 20099
  • Place, Moenckebergstrasse
    ‪5 min walk‬
  • Place, Hamburger Kunsthalle
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪15 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a bench, a wardrobe, and a small table with a lamp.

Standard Double Room

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Comfort Quadruple Room

A hotel room with a bed, a sofa, a small table, and a chair.

Comfort Quadruple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment

A hotel room with a bed, a dining table, a kitchen area, and a bathroom.

Apartment

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Apartment

A hotel room with a red carpet, two beds, a kitchenette, and a wardrobe.

Comfort Apartment

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Apartment

A hotel room with a large bed, a sofa, a nightstand, and a view of the kitchen through an open door.

Family Apartment

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

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  • Breakfast available
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Aug 30 - Aug 31
Total with taxes and fees
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About the neighborhood

Hamburg

Located in Hamburg City Center within a mile (2 km) of Hamburg City Hall, acora City Apart Living the City - Digital Access is within 2 miles (3 km) of other popular sights such as Miniatur Wunderland. This 12-room hotel welcomes guests with conveniences like free in-room WiFi.

What's nearby

  • Moenckebergstrasse - 5 min walk - 0.3 miles
  • Hamburger Kunsthalle - 6 min walk - 0.4 miles
  • Alster Lakes - 10 min walk - 0.6 miles
  • Inner Alster Lake - 10 min walk - 0.6 miles
  • Hamburg City Hall - 15 min walk - 0.8 miles

Getting around

  • South Central U-Bahn - 3 min walk
  • Hamburg Central Station - 4 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Schweinske - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪dean&david - ‬3 min walk
  • ‪Kentucky Fried Chicken - ‬3 min walk

About this property

acora City Apart Living the City - Digital Access

At acora City Apart Living the City - Digital Access, guests have access to a vending machine.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Hair dryers, phones, and desks are also standard. Weekly housekeeping is available.

Similar properties

Daily buffet breakfast for a fee
Garner Hotel Hamburg - St.Georg by IHG
Hamburg City Center
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
7.6 out of 10, Good, 1,001 reviews
$77 nightly
The price is $105
Aug 30 - Aug 31
Total with taxes and fees
Garner Hotel Hamburg - St.Georg by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Steindamm 1, 20099 Hamburg]
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
Guests can complete the check-in process in advance or directly upon arrival using their smartphone. The property will provide all relevant information via email in advance.

Access methods

Private entrance, smart lock

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.40 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Aparthotel Novum Apartment Hamburg
City Aparthotel Novum Apartment
City Aparthotel Novum Apartment Hamburg
Apartment City Aparthotel Novum Hamburg
Hamburg City Aparthotel Novum Apartment
City Aparthotel Novum Hamburg
City Aparthotel Novum Apartment
Apartment City Aparthotel Novum
City Aparthotel Novum Hamburg
City Aparthotel Novum
acora City Apart Living the City Hotel
acora City Apart Living the City Hamburg
acora City Apart Living the City Hotel Hamburg

Frequently asked questions

Are free cancellation options available at acora City Apart Living the City - Digital Access?

Acora City Apart Living the City - Digital Access provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at acora City Apart Living the City - Digital Access?

As of Aug 3, 2026, prices found for a 1-night stay for 2 adults at acora City Apart Living the City - Digital Access on Aug 16, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of acora City Apart Living the City - Digital Access?

This hotel is situated in Hamburg City Center within a 10-minute walk of Moenckebergstrasse and Hamburger Kunsthalle. You'll also find Hamburg City Hall and Hamburg Messe and Congress within a short drive.

Will I be able to park at acora City Apart Living the City - Digital Access?

No, there isn't parking at this hotel.

Does acora City Apart Living the City - Digital Access feature a casino on the premises?

No, acora City Apart Living the City - Digital Access doesn't have a casino.

Is there an indoor pool at acora City Apart Living the City - Digital Access?

No, there is no indoor pool at this hotel.

Are there hot tubs at acora City Apart Living the City - Digital Access?

No, there isn't a spa tub at this hotel.

Does acora City Apart Living the City - Digital Access have a restaurant that serves breakfast?

No, acora City Apart Living the City - Digital Access doesn't have a restaurant that serves breakfast.

Does acora City Apart Living the City - Digital Access allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at acora City Apart Living the City - Digital Access for a fee of EUR 25 per pet, per night.

Are there connecting rooms at acora City Apart Living the City - Digital Access?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from acora City Apart Living the City - Digital Access?

The closest major airport to acora City Apart Living the City - Digital Access is Hamburg Airport (HAM), which is 6.9 mi away (32 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 15.3 mi away (47-minute drive).

Can I book a room with a balcony at acora City Apart Living the City - Digital Access?

No, there aren't any guestrooms with balconies at acora City Apart Living the City - Digital Access.

acora City Apart Living the City - Digital Access Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 63 reviews
Rating 8 - Good. 23 out of 63 reviews
Rating 6 - Okay. 16 out of 63 reviews
Rating 4 - Poor. 6 out of 63 reviews
Rating 2 - Terrible. 7 out of 63 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Older neighborhood surrounding the property did seem very safe. Wouldn’t walk the streets at night.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ezequiel

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tero

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and comfortable apartment in an old building close to the main railway station. Breakfast available in the nearby Novum hotel just around the corner. Decent price.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Fangming

Liked: Staff & service, amenities
It’s good for the price and good place. Tourists can walk to many attractions in Hamburg.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay very comfortable

Family Apartment was amazing for the price , very clean and tidy huge amout of space 3 bedrooms 2 bathrooms , kitchen ,2 balcony The only downside was the lift being out of order no good to anyone who cant climb stairs was a bit of a struggle to climb few times per day Ideal place if you are visiting hamburg right next to central train station lots of public transportation and restaurants.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Ernestine

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Close to bus and train & train station but the area is a bit dodgy. The room is very outdated and needs fresh carpet.
Stayed 2 nights in May 2025
Verified review

8/10 Good

SOONYOUNG

Liked: Cleanliness, staff & service
Central location, near by .S U bahn and Central Station. All places to go very convenient. Staffs quite friendly and helpful (esp Mr.Apolo, at reception guy) So far we stayed quite satisfied except but dangerous at night near by many homeless and drunken people outside coz of very conetral area.
Stayed 14 nights in Jul 2024
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room had a very strong smell of cigarette smoke. The friendly receptionist at the nearby hotel, where we checked in, was kind to change our room, which did not have the same smell. Cleaning was however still sub-par. We chose the hotel for it’s convenient location close to the central train station, but the area is quite busy and not the most pleasant for kids.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

RACIEL Cunanan

Disliked: Cleanliness, staff & service, property conditions & facilities
Unable to open the door knob. The room needs to be fix. Elevator needs to be fix.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Stephanie Anne

Liked: Cleanliness, staff & service
It was in a nice central location but it needs to be Made clearer which hotel one needs to check in. Got to the one that I was told too, then was directed to another hotel. The room needs to be fixed, some tiles are cracked and are lifting up. Overall it was fine to sleep in and have some food but would recommend that it needs updating. Also a lot of drunk people or those that take drugs sit outside. So it’s a bit uncomfortable when you are on your own.
Stayed 5 nights in Jun 2023
Verified review

4/10 Poor

Cecilia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad neighborhood

Well. The placement of the hotel is very central, but the neighborhood is not nice at all. A lot of drug addict, lots of police cars controlling late at night, people shouting, homeless people sitting on the the stairs to the hotel doing drugs, homeless people peeing right in front of the hotel, etc. I, as a woman, wouldn’t have felt safe staying there alone, but I was with my brother. The room wasn’t in good condition. The tiles in the bathroom was very loose, so the tiles were moving around as you walked on them. Quite dusty. You need to check in and out at a hotel near by, 50 m from the acora hotel. Wouldn’t stay there again.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Jesper

Liked: Cleanliness, property conditions & facilities, room comfort

Okay hotel, but in bad neighbourhood

The hotel is located near the Central Station which means it's very central in Hamburg. They forget to tell you in the welcome mail that you need too check-in at the Moltke Graf hotel just around the corner 50m from Acora because we don't have a reception Sadly because of the location there is a lot of doubtful people such as drug addicts and dealers, alcoholics, homeless, refugees etc residing near the hotel. Especially in the nighttime it's not that safe to go out. I was offered drugs, sexual acts and people came really close to me begging if I had groceries. And this is just in 3 nights stay. The room was actually fine. Clean, spaceus and with the most necessary things like a fridge and things to make a small meal. If you plan to stay at home when it's dark outside, the room is quite comfortable and cozy.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No reception at the property

There is no reception at the property, you need to walk some 150m to the hotel that manages these apartments. That doesn’t sound like a problem but the area around the station is the worst place I’ve experienced lately. Looked like a drug dealing spot, rowdiness during the night (we woke up to find broken bottles all kinds of stuff outside our building’s entrance. During the day it does not feel unsafe but if you’re planning to arrive/leave late at night or very early in the morning it might feel stressful. Other than that, the rooms are basic. We thankfully got a ground floor apartment because as far as I understood the elevator does not work (and we had some luggage). Good spot for our 1-night layover in Hamburg but I’m not going to recommend it to anyone unless you get an awesome price for it.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort

Appalling place, unsafe area, DO NOT STAY HERE

Appalling. Booked it purely for location as due at the train station at 6.45 the next morning. The area of the apartment is horrific, really rough. Street covered in litter and broken glass, very drunk and aggressive homeless people lying on pavements and screaming at police, we saw 5 police attempt to move someone at the end of the street at 6.30am and he threw a bottle at them. Main door to the apartment is a meeting point for druggies and gangs. We arrived at 3.30pm and they were on the entrance steps and would not move. Eventually navigated our way around them but when we came back out we had to literally climb over them as they made comments to us that I didnt understand but were clearly threatening. Be warned - THIS IS LITERALLY ON THE DOORSTEP TO YOUR ACCOMMODATION. I have seen other reviews say the same. No staff or security presence on the premises. We did not feel safe all night. At 1am we were woken by a group screaming and shouting and sounding a siren repeatedly right outside our window. The room is dated, safe doesn't work, shower gel dispenser fell off the wall, shower flooded the bathroom because the shower curtain blocks the plug. Our two single beds were pushed next to each other so we pulled them apart to sleep separately (I was with my brother) only to see crisps and crackers all over the floor that a previous guest had obviously spilt in bed but the room had clearly not been cleaned properly. It's a dive and the area is appalling.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Minna

Liked: Cleanliness, staff & service
Hotellet ligger meget central , men der er mange hjemløse og mange der driver rundt på pladsen. Vi valgte at gå hjem før mørkets frembud, lidt mere trygt
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer war klein, aber pfiffige eingerichtet. Sauber, ruhig und ordentlich. Wir kommen gern wieder. Das Frühstück war sehr gut.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

hui-shin

Liked: Cleanliness, staff & service, amenities
是
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Henning

Liked: Cleanliness, staff & service
Disliked: Amenities
Laut Aushang im Zimmer ist seit ende letztem Jahres Legionellen Probleme im Trinkwasser. Das müsste wohl vor Anreisen mitgeteilt werden. Wir hatten einen Herd wo nur zwei Herdplatten funktionierten und der Dunstabzug hatte die letzte Sicherheitsprüfung nicht bestanden.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Ralph

Liked: Staff & service
Disliked: Cleanliness
Leider hat eine Steckdose nicht funktioniert, die benötigt wurde um den Wasserkocher zu bedienen. Weiterhin hat eine Maus die Nachtruhe leicht gestört
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Inf om nyckel dåligt

Lägenheten var helt ok. Lite jobbig trappa. Nyckeln att komma in till trappuppgången bar dålig information om!
Stayed 1 night in May 2025
Verified review

8/10 Good

GILBERT

Liked: Cleanliness, room comfort
Bien situé mais quartier pas très propre
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Stefanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obdachlose vorm Eingang

Zuerst war die Rezeption nicht in dem Hotel was ich gebucht habe. Im Badezimmer gab es keine Möglichkeit die Hygieneartikel abzulegen. Der Eingang war abends mit Obdachlose gesperrt, sodass man als Frauengruppe sich sehr unwohl Gefühlt hat. Man musste die Obdachlosen selber wecken da es ja keine Rezeption gab. Aus ein paar Obdachlosen wurden es über Nacht immer mehr, die dann auch laut waren. Man konnte nicht schlafen und hatte Angst da unser Zimmer ganz unten war. A1. Die Obdachlosen haben ihre Machenschaften am nächsten Tag hinterlassen. Das Hotel ist absolut nicht zu empfehlen.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Annett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erwartung übertroffen

Das Zimmer war zweckmäßig eingerichtet. Es gab eine Küchenzeile, Wasserkocher + Tee sowie einen Kühlschrank. Durch die Lage zum Hof war es sehr ruhig. Generell war die Unterkunft sehr sauber und das Bett zwar schmal aber bequem. Auch das Fruhstück, welches im Graf Moltke angeboten wurde, war absolut in Ordnung. Ich würde hier jederzeit wieder buchen.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Jenny

Disliked: Cleanliness, property conditions & facilities, room comfort

Stökigt område

Hotellet ligger i ett område nära Hamburg Gbg med mycket drog- och sexhandel. Därav mycket skrik, utslagna stackare och otrygg miljö. Missbrukare satt och kokade sitt heroin på trappan på morgonen. Så även om det inte var dyrt så var det inte riktigt värt det pga detta. Vi reste med barn och jag skulle inte rekommendera andra med barn att bo på hotellet eller i området.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein Familienappartment im 5. Stock. Das Appartement geht über 2 Etagen. So war alles super. Das Problem... kein aufzug, bzw aufzug vorhanden allerdings kein schlüssel für den aufzug. Somit immer laufen. Das war immer sehr anstrengend.
Stayed 2 nights in Oct 2024