Best Western Raphael Hotel Altona

Hotel with a full-service spa, near Reeperbahn

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Two single beds with white linens, each flanked by a nightstand and a lamp, and a framed artwork above the headboard.

Study room with a sleek desk, white iMac, and comfortable seating for focused work and reading.

Cozy up by the fireplace in this inviting space, featuring a warm flame and comfortable seating.

Indulge in a diverse spread of international cuisine at our buffet, surrounded by lush greenery and welcoming decor.

Bathroom features a bench, large mirror, wall-mounted TV, and a shelf with towels and amenities.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Parking available
Bar
24/7 front desk
Housekeeping
Breakfast available

Explore the area

Praesident-Krahn-Str. 13, Hamburg, HH, 22765

Fish Market
‪3 min drive‬
St. Pauli Piers
‪4 min drive‬
Reeperbahn
‪4 min drive‬
Hamburg (HAM)
‪17 min drive‬

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Room options

Standard Room, 1 Twin Bed

Excellent

Sleeps 1
1 Twin Bed

Comfort Room, 1 Double Bed (Cozy Sitting Corner)

Wonderful

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed

Very good

Sleeps 2
1 Double Bed

About the neighborhood

Hamburg

Located in Altona within a mile (2 km) of Fish Market, Best Western Raphael Hotel Altona is within 2 miles (3 km) of other popular sights such as Reeperbahn. This 43-room, 3.5-star hotel has a bar/lounge along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

Fish Market - 3 min drive - 1.2 miles
St. Pauli Piers - 4 min drive - 1.6 miles
Reeperbahn - 4 min drive - 1.7 miles
Elbe Philharmonic Hall - 6 min drive - 2.6 miles
Miniatur Wunderland - 6 min drive - 2.9 miles

Getting around

Hamburg-Altona Station - 3 min walk
Königstraße S-Bahn - 13 min walk
Hamburg Airport (HAM) - 33 min drive

Restaurants

‪Köz Urfa - ‬2 min walk
‪Aha Ramen n` Poké - ‬6 min walk
‪Burger King - ‬5 min walk
‪Schweinske Altona - ‬4 min walk
‪Bok - ‬4 min walk

About this property

Best Western Raphael Hotel Altona

Hotel with a full-service spa, near Reeperbahn

Guests staying at Best Western Raphael Hotel Altona enjoy a full-service spa, free WiFi in public areas, and a computer station. Self parking is offered for EUR 12 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include a library and a TV in a common area.

Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German

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Welcome to the Leonardo Hotel, featuring a sleek entrance with a glass door and reception area.

Pet friendly
Free WiFi
Restaurant
Air conditioning

$104 nightly

Jul 27 - Jul 28

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Self parking on site (EUR 12 per day)

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 per person
A bar/lounge

Things to do

Bicycle storage
Books
Full-service spa
Library
TV in common areas

Family friendly

Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Computer station

Full-service spa

Sauna
Spa open daily

Accessibility

Elevator

4 floors
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Coffee/tea maker
Minibar

Desk
Energy-saving switches in guestrooms
Heating
Iron/ironing board on request
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets (service animals welcome)

Children and extra beds

Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately EUR 17 per person
Self parking fee: EUR 12 per day
Rollaway bed fee: EUR 30.0 per night
Facilities fee: EUR 20 per person, per day and includes use of: sauna

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: noon

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Altona

Best Western Hotel Altona

Best Western Hotel Raphael Altona

Best Raphael Altona Hamburg

Best Western Raphael Altona

Best Western Raphael Hotel Altona Hotel

Best Western Raphael Hotel Altona

Hotel Best Western Raphael Altona

Hotel Raphael Altona

Raphael Hotel Altona

Best Western St Raphael

Best Western Raphael Hotel Altona Hamburg

Best Western Raphael Hotel Altona Hotel Hamburg

Frequently asked questions

What's there to do within easy reach of Best Western Raphael Hotel Altona?

This hotel is situated in Altona within a short 17-minute walk of Theatre Neue Flora and also 19 minutes on foot from Beatles Platz. You'll also find Miniatur Wunderland and St. Pauli Piers within a short drive.

How much does it cost to stay at Best Western Raphael Hotel Altona?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Best Western Raphael Hotel Altona on Aug 14, 2025 start from $102.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Raphael Hotel Altona?

Yes, parking is offered for EUR 12 per day. Electric car charging and bicycle parking are also available.

Is there a spa available at Best Western Raphael Hotel Altona?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Best Western Raphael Hotel Altona feature a casino on the premises?

No, Best Western Raphael Hotel Altona doesn't have a casino.

Is there an indoor pool at Best Western Raphael Hotel Altona?

No, there is no indoor pool at this hotel.

Is Best Western Raphael Hotel Altona a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a pillow menu as well as a bar.

Does Best Western Raphael Hotel Altona have a hot tub?

No, but this hotel does have a sauna.

Does Best Western Raphael Hotel Altona have a restaurant with a breakfast menu?

Best Western Raphael Hotel Altona offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Best Western Raphael Hotel Altona allow pets to stay free of charge?

No, pets aren't allowed at Best Western Raphael Hotel Altona though service animals are welcome.

Are there connecting rooms at Best Western Raphael Hotel Altona?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Raphael Hotel Altona?

The closest major airport to Best Western Raphael Hotel Altona is Hamburg Airport (HAM), which is 13 mi away (33 minutes by car).

Can I book a room with a balcony at Best Western Raphael Hotel Altona?

No, there aren't any guestrooms with balconies at Best Western Raphael Hotel Altona.

Best Western Raphael Hotel Altona Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Verified traveler

Business traveler

Feb 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, clean but small room.

Good location close to Altona station (for trains to the South I think). Very friendly staff and clean room with plenty of hot water. Only negative was that the room was pretty small and the bed also quite small.

Stayed 1 night in Feb 2025

8/10 Good

André

Business traveler

Feb 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

8/10 Good

charles

Dec 8, 2024

Liked: Staff & service, amenities

I was very disappointed that they had a room directly next to me being completely remodeled starting an 8:15 in the morning the next day, it was super loud. I understand that these hotels need to be worked on, but the front desk person should’ve let me know ahead of time or moved me to, a location where I’m not hearing a hammer at 8:15 in the morning. i expect more from a Best Western

Stayed 1 night in Dec 2024

8/10 Good

eyal

Business traveler

Dec 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

8/10 Good

Anas, Lahore

Business traveler

Nov 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Overall good experience

Stayed 1 night in Nov 2024

10/10 Excellent

yanhui

Oct 27, 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Traveled with family

Jul 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We just needed a place to store our belongings and sleep that was close to the transport system. This place was perfect for that.

Stayed 1 night in Jul 2024

8/10 Good

YOSHIKI R

Business traveler

Jun 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shower

The only complaint is the space of the shower. Although I know that it is pretty normal for any generic German hotels, I think that they could still do some arrangement, such as relocation of soup bottles, to give a little more freedom for showerers. Anyway, the amount of water and pressure are excellent!

Stayed 6 nights in May 2024

10/10 Excellent

Rachel, Cosmopolis

Traveled with family

Aug 11, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is very close to the train station. It is clean and the rooms are nice. Staff are helpful. I recommend staying here!

Stayed 1 night in Aug 2023

10/10 Excellent

Monica

Jul 31, 2023

Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveler

Business traveler

Apr 29, 2023

Liked: Cleanliness

Disliked: Staff & service

Tiny rooms and dreadfully overpriced

Tiny rooms. Way overpriced for the size.

Stayed 1 night in Apr 2023

10/10 Excellent

Meghan

Oct 9, 2022

Liked: Cleanliness, staff & service

The property was great. My room was clean and spacious and the bathroom was wonderful!

Stayed 1 night in Oct 2022

10/10 Excellent

Amie G.

Sep 4, 2022

Liked: Staff & service, amenities, property conditions & facilities

There was nobody at the front desk when I wanted to check out at 5 in the morning.

Stayed 1 night in Sep 2022

8/10 Good

Rebecca

Jun 23, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2022

10/10 Excellent

Mark

Sep 25, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Aug 8, 2020

Stayed 1 night in Aug 2020

8/10 Good

Leonora

Business traveler

Feb 14, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location easy access to restaurants and trains

Stayed 1 night in Feb 2020

10/10 Excellent

Rita

Traveled with family

Jan 30, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Came alone to visit my sister who lives close by. Very central, very clean place. Impressed by the vicinity of the hotel to all attractions.

Stayed 7 nights in Jan 2020

8/10 Good

Erica

Oct 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were friendly and helpful

Stayed 5 nights in Oct 2019

10/10 Excellent

Brooks

May 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place for a good price.

We really liked this hotel. It's not far from downtown, but doesn't have a downtown price tag. Breakfast can be purchased separately. They have an arrangement with a parking garage where you can park your car, but it's quite expensive. We paid at a parking meter (with a credit card) to park in the street next to the hotel, for maybe 1/3 the cost.The furniture is a little dated, but very functional. It's not the Ritz, but it's just right for the price. We had a great view of the Tivoli Gardens amusement park from our window.

Stayed 1 night in Apr 2019

8/10 Good

David

Apr 16, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Close to the station. Clean good price and good service, all you need really.

Stayed 2 nights in Jan 2019

10/10 Excellent

Helle

Apr 9, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great , lovely, wonderful

Stayed 1 night in Apr 2019

10/10 Excellent

YOSHIKI

Apr 7, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Traveller

I love the overhead flat shower head which falls a plenty of hot water like raining. There were many croissant/coffee stops close-by. Wifi speed is ok as long as no huge data transaction is involved.

Stayed 6 nights in Mar 2019

8/10 Good

Simon

Jan 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel handy for Altona

This hotel was in a perfect location for us as we were in Hamburg for a gig and it was close to the venue and to the station. On arrival we were greeted and pleased to be upgraded. Our room was large and was on the front of the hotel and although the view was nothing special as it overlooked Altona Nord station, it was large, clean, well presented and there was no issue of outside noise Beds were comfortable and the shower and bathroom facilities were more than ample. If we had one small issue it would be that the room lighting was quite subdued and the room was not that bright. We went down for breakfast about 30 minutes before it was due to finish and although it wasn't included in our room rate we decided to pay and eat in the hotel as we were on a tight schedule and didn't want to spend time looking around the locale for something else. Although it was quite expensive at €12 per person there was a really good selection of fruits, pastries and an extensive continental selection and we were able to replenish as often as we wanted. If you were looking for a hotell to explore central Hamburg then this may be a bit far out but if you were visiting the Altona part of the city then I would certainly recommend this hotel

Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Dec 20, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a three star near the Hamburg, Altona railway. It was convenient for both the metro and busses. The room was comfortable, clean, and small. It was made up for two people but there was room gor no more than one. Good use was made of space. The staff had a lot of prepared info on transport, restaurants etc. Well done. I have marked this hotel up because they took a simple place and made it work well.

Stayed 4 nights in Dec 2018

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Best Western Raphael Hotel Altona

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Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner)

Comfort Room, 1 Double Bed (Cozy Sitting Corner)

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

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About the neighborhood

Hamburg

What's nearby

Getting around

Restaurants

About this property

Best Western Raphael Hotel Altona

Languages

Similar properties

Leonardo Hotel Hamburg Altona

Leonardo Hotel Hamburg Altona

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Best Western Raphael Hotel Altona Reviews

Reviews

Very Good

8.8/10

8.4/10

8.2/10

8.0/10

8.4/10

Reviews

8/10 Good

Verified traveler

Friendly staff, clean but small room.

Verified traveler

8/10 Good

André

André

8/10 Good

charles

charles

8/10 Good