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Best Western Premier Alsterkrug Hotel

4.5 out of 5.0

Recent guest reviews

I stayed at this best western for one night after my flight was cancelled, Receptionists are well trained to work with walk-in guests as the hotel works with Lufthansa. The rooms are quiet and clean, Dinner was good and breakfast was even better. Excellent hotel if you are passing by Hamburg and need a place to crash for the night.

Its a great option close to the Airport. Good service and decent installations. The rooms are okay for a short stay. The hotel mais asset is restaurant. Great food with a big variety of beers and wine. Recommended!

Stayed there for 3 nights, was a nice Hotel, good and friendly Service. Perhaps the only negative point is the Shower cubicle which hardly did not fit into the small bathroom. apart from that nothing to complain. To our surprise upon check in we where given a pass which permitted us to use for all the buses, trains, boat which added value to the deal and was very appreciated. Hotel is not really in downtown but easy reachable by taking bus and train. Room did not contain breakfast and at 18 euro per head we thought that it was quoted expensive so we did not mind going without. Room included expresso machine so we still had a nice cup of coffee every morning. Would consider this hotel again,

Nice hotel very close to the airport and a short walk to the Sporthalle venue the concert was at. Very helpful staff and a pleasure to stay here. About 25 mins to the city center on the 39 bus followed but the U1 train.

There is in my opinion nothing extraordinary in this place and maybe that is the advantage. I stayed several times in the place on different business trips. Check In and Check Out very fast and convenient. Rooms Clean and OK WiFi OK Service friendly Not far from the Airport What else do you expect from a business hotel? All good. Will come back next time.

This is probably the best hotel I've stayed in, in Hamburg. The only thing negative is it's a little out the way of the city, however there is a taxi rank and bus stop right outside the hotel. Have stayed here 4-5 times over the past two years for weekend shopping trips with family. Rooms very well maintained, clean and serviced daily. Breakfast buffet...first class.

The good: Very clean, very helpful staff, most of the essentials are there, nice patio restaurant area for the warmer evenings. The average: Average/small room size, OK breakfast, average in-room amenities, average food through room service. The bad: There is no air conditioning or fan in the room, so if you stay on hot days (in my case, above 28 degrees Celsius) the room gets rather hot. Really bad sound-proofing between rooms. Not really suited for a long stay, when you're there for business. Overall: As a transit hotel (i.e. overnight stay to change flights), it is really good. As a longer-stay hotel it leaves a lot to be desired.

Located in a beautiful neighborhood with canals and parks. 15 minute walk to the U- bahn is like walking through a park. 20 minute with u bahn from city senter of Hamburg. I did not try the restaurant. Good and varied breakfast and nice rooms.

Stayed at the Alsterkrug hotel for 3 nights with friends on a extended weekend trip to Hamburg. The Hotel is very nice and clean. The hotel staff is extremely nice and helpful and all the information and material that we received was in danish :-) Unfortunately we did not have time to visit the spa or bowling alley. We had lunch in the Bierstube and 3 course dinner in the hotel restaurant and both meals was very very good. The rooms where very nice with a small balcony where we could sit and enjoy the sun fazing the garden. The missing star to this review is because of the distance to Hamburg city but it all worked out with the free bus and train-card we got from the hotel. We would highly recommend this hotel any time and maybe we will come back some day.

I always enjoy any stay at a Best Western. This was no exception. Polite staff, clean, comfortable and fully modern. Good food selection at reasonable prices given close to a major International airport. Wifi fast and I will stay again next time in the city. Excellent connections to bus and trains.

Alsterkrugchaussee 277 Hamburg HH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Spa services

Located in Hamburg-Nord within a short walk of Lufthansa Technik AG, Best Western Premier Alsterkrug Hotel is within 2 miles (3 km) of Planetarium Hamburg. This 105-room, 4.5-star hotel has free in-room WiFi along with a fitness center and a conference center. It's near the airport and also near Hagenbeck Zoo and Stadtpark.


Relish the German cuisine at Restaurant Alsterkrug, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Best Western Premier Alsterkrug Hotel's 105 soundproofed rooms provide minibars, espresso makers, and free weekday newspapers. 23-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and other amenities include laptop-compatible safes and desks.

Property features

At Best Western Premier Alsterkrug Hotel, guests have access to a fitness center, a sauna, and free WiFi in public areas. A stay here includes free offsite parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 6 meeting rooms, a conference center, and a business center.

Room options

Premium Double Room, 1 Double Bed, Garden View (Quiet Location)

Full 1 | Sleeps 3

Executive Room, 1 Double Bed

Full 1 | Sleeps 3

Comfort Plus Double Room

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 352 reviews