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Located in Hamburg-Nord within a short walk of Lufthansa Technik AG, Best Western Premier Alsterkrug Hotel is within 2 miles (3 km) of Planetarium Hamburg. This 105-room, 4.5-star hotel has a full-service spa along with free in-room WiFi and a fitness center. It's near the airport and also near Hagenbeck Zoo and Stadtpark.


Relish the German cuisine at Restaurant Alsterkrug, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Best Western Premier Alsterkrug Hotel's 105 soundproofed rooms provide minibars, espresso makers, and free weekday newspapers. 23-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and other amenities include laptop-compatible safes and desks.

Property features

Renovated in 2012, Best Western Premier Alsterkrug Hotel offers a full-service spa, a fitness center, and a sauna. A stay here includes free offsite parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 6 meeting rooms, and a conference center.


  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Fitness center

Best Western Premier Alsterkrug Hotel

Alsterkrugchaussee 277 Hamburg HH 22297

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Best Western Premier Alsterkrug Hotel features a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 2669 square feet (248 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Best Western Premier Alsterkrug Hotel is a smoke-free property.

  • Conference space size (feet) - 2669 
  • Conference space size (meters) - 248 
  • Number of meeting rooms - 6 
  • Conference center 
  • Meeting rooms 6 
  • Conference space 
  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • 24-hour front desk 
  • Total number of rooms - 105 
  • Number of floors - 3 
  • Elevator/lift 
  • Valet parking (surcharge) 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Computer station 
  • Luggage storage 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Business center 
  • Terrace 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of restaurants - 3 
  • Free parking nearby 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Free use of nearby fitness center 
  • Free WiFi 
  • Multilingual staff 
  • Garden 
  • Year Built 1985 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Bowling alley on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge), Free parking nearby

Room Amenities

Best Western Premier Alsterkrug Hotel offers 105 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. A pillow menu is available. 23-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include espresso makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Hair dryer 
  • Free weekday newspaper 
  • Air conditioning 
  • Access via exterior corridors 
  • Minibar 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • In-room massage available 
  • Satellite TV service 
  • Iron/ironing board (on request) 
  • Desk 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Private bathroom 
  • Shower only 
  • Rainfall showerhead 
  • Rollaway/extra beds (surcharge) 
  • Espresso maker 
  • Flat-panel TV 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Individually furnished 
  • Pillow menu 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves lunch and dinner.

Bierstube - This restaurant specializes in German cuisine and serves lunch and dinner.

Kegelbahnen - This restaurant serves dinner only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals on site 
  • Bowling alley on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

Hotel Policies


Minimum check-in age is 18


Check-out time is 11 AM

Payment types


  • Pets allowed for an extra charge of EUR 12 per pet, per night
  • Dogs and cats only
  • 1 per room
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in


A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Valet parking fee: EUR 15 per night
  • Pet fee: EUR 12 per pet, per night
  • Rollaway bed fee: EUR 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Alsterkrug
  • Alsterkrug Hotel
  • Best Western Alsterkrug
  • Best Western Premier Alsterkrug
  • Best Western Premier Alsterkrug Hamburg
  • Best Western Premier Alsterkrug Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Hotel Alsterkrug Best Western

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Complimentary ticket

Book a stay in any room/rate category for travel anytime and receive the following:

  • A complimentary 3-day public transportation ticket valid in the total area of Hamburg. Guests receive further details at check-in
1 ticket per full paying person, per stay. Ticket is received at check-in. Valid anytime, subject to availability. Other restrictions may apply.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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