Best Western Plus Hotel St. Raphael

4.0 star property
Hotel with a bar, near Miniatur Wunderland

Choose dates to view prices

Photo gallery for Best Western Plus Hotel St. Raphael

Lobby
Lobby
Fitness facility
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Adenauerallee 41, Hamburg, HH, 20097
  • Place, Miniatur Wunderland
    ‪3 min drive‬
  • Place, Hamburg Cruise Center
    ‪3 min drive‬
  • Place, Elbe Philharmonic Hall
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪15 min drive‬

Room options

Comfort Room, 1 Double Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Queen Room

  • Sleeps 2

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(5 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(28 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Double Bed (Comfort Plus)

9.6 out of 10
Exceptional
(18 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Double Bed Suite

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Comfort Double Room

  • Sleeps 2

Plus Comfort Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

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About the neighborhood

Hamburg

Located in Hamburg City Center within a mile (2 km) of Hamburg City Hall, Best Western Plus Hotel St. Raphael is within 2 miles (3 km) of other popular sights such as Miniatur Wunderland. This 118-room, 4-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Hamburg City Hall - 2 min drive - 1.3 miles
  • Miniatur Wunderland - 3 min drive - 1.3 miles
  • Hamburg Cruise Center - 3 min drive - 1.3 miles
  • Elbe Philharmonic Hall - 4 min drive - 1.7 miles
  • Reeperbahn - 5 min drive - 2.5 miles

Getting around

  • South Central U-Bahn - 7 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Böckmann’s - ‬1 min walk
  • ‪Öz Urfa Kebap Salonu - ‬4 min walk
  • ‪Bus Stop - ‬4 min walk
  • ‪Singh - ‬4 min walk
  • ‪Back-Lava - ‬4 min walk

About this property

Best Western Plus Hotel St. Raphael

Hotel with a bar, near Miniatur Wunderland
Best Western Plus Hotel St. Raphael features a gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 15 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include conference space, a computer station, and a terrace.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge

Restaurants on site

  • Bar

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Uncovered self parking fee: EUR 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg

Frequently asked questions

What's there to see close to Best Western Plus Hotel St. Raphael?

This hotel is situated in Hamburg City Center within a 10-minute walk of Moenckebergstrasse and Museum of Arts and Crafts Hamburg. You'll also find Hamburg City Hall and Miniatur Wunderland within a short drive.

Is there parking available at Best Western Plus Hotel St. Raphael?

Yes, uncovered parking is offered for EUR 15 per day. Electric car charging and bicycle parking are also available.

Does Best Western Plus Hotel St. Raphael have a casino?

No, Best Western Plus Hotel St. Raphael doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hotel St. Raphael?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plus Hotel St. Raphael?

Couples staying at this hotel will appreciate amenities like a minibar and a down comforter as well as a bar.

Are there hot tubs at Best Western Plus Hotel St. Raphael?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Hotel St. Raphael have a restaurant with a breakfast menu?

Yes, Best Western Plus Hotel St. Raphael serves buffet breakfast for a surcharge each morning at Bar.

Will Best Western Plus Hotel St. Raphael allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Hotel St. Raphael though service animals are welcome.

Does Best Western Plus Hotel St. Raphael have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Best Western Plus Hotel St. Raphael?

The closest major airport to Best Western Plus Hotel St. Raphael is Hamburg Airport (HAM), which is 7.2 mi away (28 minutes by car).

Are there rooms with balconies at Best Western Plus Hotel St. Raphael?

No, you won't find guestrooms with balconies at Best Western Plus Hotel St. Raphael.

Reviews

Best Western Plus Hotel St. Raphael Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 507 out of 1005 reviews
Rating 8 - Good. 413 out of 1005 reviews
Rating 6 - Okay. 66 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 3 out of 1005 reviews

Reviews

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff friendly, location very convenient for train travel
Stayed 1 night in Apr 2025

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 10 minutes walk from the central railway station along the road that passes outside the main entrance. My room was very spacious and overlooked a side street so was incredibly quiet for a location so close to the train station. The breakfast was well stocked and offered a good choice for all diets. I would happily stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rene, 26427

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top!
Stayed 1 night in Feb 2025

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In The Center Of The City

My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles optimal so wie immer, war schon öfter da, ist nur schon etwas her.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Martin

Traveled with partner
Hotel was close to train station and subway
Stayed 2 nights in Oct 2024

8/10 Good

Isabelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practically situated

Good stay - hotel is very well situated between 2 Underground stops which get you directly into city centre, exhibition centre Messehalle and the airport! My room was big and comfortable. Only downside is that at breakfast two days running it felt that they did not replace the cooked food quick enough as I could not get my selection of scrambled eggs.
Stayed 3 nights in Sep 2024

8/10 Good

Alberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Stayed 6 nights in Aug 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Marta

Stayed 1 night in Jul 2024

8/10 Good

Michiaki

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexandru

Avoid this location!

Hotel is good but location is not! A lot of homeless people and junkies doing drugs in the middle of the street. I was affraid of walking back to the hotel especially in the evening. I would have chosen a different hotel for sure if people would have been tell this in the reviews. Drugs were a well kept secret and I don t understand why!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located especially for the train station but at night it is seedy
Stayed 1 night in Jul 2024

8/10 Good

Ludmila

Stayed 4 nights in May 2024

10/10 Excellent

WILLIAM, Stoughton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 4 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy for Hamburg

Great hotel close to central station. Housekeeping staff were accommodating with our requests. Hotel is handy for Hamburg but the immediate area did feel a bit unsafe. Bed comfortable and clean room. Slightly outdated but overall nice presentation.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Ivory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Stayed 6 nights in Feb 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and lovely clean and large rooms!!
Stayed 4 nights in Oct 2023