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Best Western Plus Hotel St. Raphael

4.0 star property

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Photo gallery for Best Western Plus Hotel St. Raphael

Lobby
Food and drink
Comfort Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk
Exterior
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Adenauerallee 41, Hamburg, HH, 20097
  • Place, Moenckebergstrasse
    ‪10 min walk‬
  • Place, Hamburger Kunsthalle
    ‪13 min walk‬
  • Place, Jungfernstieg
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Junior Double Bed Suite

Interior

Junior Double Bed Suite

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Double Room

Down comforters, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Comfort Room, 1 Double Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Queen Room

A hotel room with a bed, a desk, a chair, a lamp, and a painting on the wall.

Standard Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

8.8 out of 10
Excellent
(6 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(34 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Room, 1 Double Bed (Comfort Plus)

Comfort Room, 1 Double Bed (Comfort Plus) | Down comforters, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Comfort Plus)

9.6 out of 10
Exceptional
(23 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Hamburg

Located in Hamburg City Center within 2 miles (3 km) of Miniatur Wunderland, Best Western Plus Hotel St. Raphael is within a few miles (5 km) of other popular sights such as St. Pauli Piers. This 118-room, 4-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Moenckebergstrasse - 10 min walk - 0.6 miles
  • Hamburger Kunsthalle - 13 min walk - 0.7 miles
  • Inner Alster Lake - 16 min walk - 0.9 miles
  • Jungfernstieg - 4 min drive - 1.3 miles
  • Hamburg City Hall - 4 min drive - 1.3 miles

Getting around

  • South Central U-Bahn - 7 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Afiyet - ‬3 min walk
  • ‪La Famiglia - ‬3 min walk
  • ‪Öz Urfa Kebap Salonu - ‬4 min walk
  • ‪Böckmann’s - ‬1 min walk
  • ‪Ankara Kebab - Tantuni - ‬4 min walk

About this property

Best Western Plus Hotel St. Raphael

Best Western Plus Hotel St. Raphael features a gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 15 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include conference space, a computer station, and a terrace.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
  • Uncovered self parking fee: EUR 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg

Frequently asked questions

What's there to see close to Best Western Plus Hotel St. Raphael?

This hotel is situated in Hamburg City Center within a 10-minute walk of Moenckebergstrasse, Museum of Arts and Crafts Hamburg, and Ohnsorg Theater. You'll also find Miniatur Wunderland and Elbe Philharmonic Hall within a short drive.

How much does it cost to stay at Best Western Plus Hotel St. Raphael?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel St. Raphael on Jul 5, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Hotel St. Raphael?

Yes, uncovered parking is offered for EUR 15 per day. An electric car charging station and bicycle parking are also available.

Does Best Western Plus Hotel St. Raphael have a casino?

No, Best Western Plus Hotel St. Raphael doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hotel St. Raphael?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plus Hotel St. Raphael?

Couples staying at this hotel will appreciate amenities like a pillow menu and a minibar as well as a bar/lounge.

Are there hot tubs at Best Western Plus Hotel St. Raphael?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Hotel St. Raphael have a restaurant with a breakfast menu?

Best Western Plus Hotel St. Raphael offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Best Western Plus Hotel St. Raphael allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Hotel St. Raphael though service animals are welcome.

Are there connecting rooms at Best Western Plus Hotel St. Raphael?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Best Western Plus Hotel St. Raphael?

The closest major airport to Best Western Plus Hotel St. Raphael is Hamburg Airport (HAM), which is 7.2 mi away (28 minutes by car).

Can I book a room with a balcony at Best Western Plus Hotel St. Raphael?

No, there aren't any guestrooms with balconies at Best Western Plus Hotel St. Raphael.

Best Western Plus Hotel St. Raphael Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 520 out of 1004 reviews
Rating 8 - Good. 410 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 3 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Clara Ching Ngar

Liked: Cleanliness, staff & service, amenities
Great good location Efficient and friendly staff Spacious room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Haydn

Liked: Cleanliness, amenities, property conditions & facilities
our room was very clean, the staff were very helpful, we really enjoyed our stay
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and fiendly hotel, breakfast is fantastic
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
The room was quiet, comfy and clean and the staff were very helpful
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Niels Wann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great as usual
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff friendly, location very convenient for train travel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Audrone

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean, friendly place
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Sanne Skovbo

Liked: Cleanliness, room comfort
Not the nicest area but the hotel is great.
Stayed 4 nights in May 2025
Verified

8/10 Good

Jens Jørgen

Liked: Cleanliness, staff & service, room comfort
Super fitness center
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, amenities
Very clean room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In The Center Of The City

My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future.
Stayed 3 nights in May 2025
Verified

8/10 Good

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the main station, with all the downsides there are to that. The room is very nice, the shower too, overall a good hotel
Stayed 1 night in Aug 2025
Verified

8/10 Good

Martin

Hotel was close to train station and subway
Stayed 2 nights in Oct 2024
Verified

8/10 Good

melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was good
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jan Skøien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Stayed 6 nights in Feb 2024
Verified

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and warm. The neighbourhood has a few characters, best to avoid, as the area absorbs people from all over the world and adjusts accordingly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lene Østerby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking. Fantastic breakfast Costa bar
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 10 minutes walk from the central railway station along the road that passes outside the main entrance. My room was very spacious and overlooked a side street so was incredibly quiet for a location so close to the train station. The breakfast was well stocked and offered a good choice for all diets. I would happily stay there again.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Niels Wann

Liked: Cleanliness, property conditions & facilities, room comfort

Always a good experience

Hotel St. Raphael, is alway great Comfortable beds, fantastic breakfast This time we were not allowed to choose the table ourselves, i like to do that?
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Superhappy with the service. Good help with ckeck in and a great baggage room. Really good breakfast.
Stayed 1 night in Jul 2024