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Best Western Plus Hotel St. Raphael

Property class: 4

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Photo gallery for Best Western Plus Hotel St. Raphael

Bar (on property)
A breakfast buffet setup with various food items, utensils, and a coffee station.
A hotel room with a bed, a desk with a telephone, a mirror, and a picture on the wall.
A hotel room with a red carpet, a desk with a chair, a television, a painting, a window with curtains, and a patterned armchair.
A hotel room with a sofa, a chair, a desk, a lamp, a laptop, and a painting on the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services

Explore the area

View in a map
Adenauerallee 41, Hamburg, HH, 20097
  • Place, Moenckebergstrasse
    ‪10 min walk‬
  • Place, Hamburger Kunsthalle
    ‪13 min walk‬
  • Place, Hamburg City Hall
    ‪5 min drive‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, a table, and a painting on the wall.

Comfort Room, 1 Double Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

A hotel room with a bed, a desk with a telephone, a mirror, and a picture on the wall.

Standard Room, 1 Twin Bed

8.8 out of 10
Excellent
(6 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a double bed, two bedside tables, a wall-mounted lamp, a framed picture, and a window with curtains.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(37 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Comfort Plus)

A hotel room with two beds, a red carpet, a chair, a small table, and a painting on the wall.

Comfort Room, 1 Double Bed (Comfort Plus)

9.4 out of 10
Exceptional
(25 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

A hotel room with a double bed, two bedside tables with lamps, a flat-screen TV, a painting on the wall, and red curtains.

Junior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hamburg

Located in Hamburg City Center within a mile (2 km) of Hamburg City Hall, Best Western Plus Hotel St. Raphael is within 2 miles (3 km) of other popular sights such as Miniatur Wunderland. This 118-room, 4-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Moenckebergstrasse - 10 min walk - 0.6 miles
  • Alster Lakes - 11 min walk - 0.6 miles
  • Hamburger Kunsthalle - 13 min walk - 0.7 miles
  • Hamburg City Hall - 5 min drive - 1.3 miles
  • Jungfernstieg - 5 min drive - 1.3 miles

Getting around

  • Hamburg Central Station - 7 min walk
  • South Central U-Bahn - 7 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Afiyet - ‬3 min walk
  • ‪Yemen Restaurant - ‬5 min walk
  • ‪Öz Urfa Kebap Salonu - ‬4 min walk
  • ‪As Urfa - ‬4 min walk
  • ‪Grand Cafe Back-Lava GmbH - ‬4 min walk

About this property

Best Western Plus Hotel St. Raphael

Best Western Plus Hotel St. Raphael features a gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 17 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a meeting room, a terrace, and a banquet hall.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Electric bike charging
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Uncovered self parking fee: EUR 17 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg

Frequently asked questions

What's there to see close to Best Western Plus Hotel St. Raphael?

This hotel is situated in Hamburg City Center within a 10-minute walk of Moenckebergstrasse, Schauspielhaus, and St. Mary's Cathedral. You'll also find Hamburg City Hall and Miniatur Wunderland within a short drive.

How much does it cost to stay at Best Western Plus Hotel St. Raphael?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel St. Raphael on Nov 15, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Hotel St. Raphael?

Yes, uncovered parking is offered for EUR 15 per day. An electric car charging station and bicycle parking are also available.

Does Best Western Plus Hotel St. Raphael have a casino?

No, Best Western Plus Hotel St. Raphael doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hotel St. Raphael?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plus Hotel St. Raphael?

Couples staying at this hotel will appreciate amenities like a pillow menu and a minibar as well as a bar/lounge.

Are there hot tubs at Best Western Plus Hotel St. Raphael?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Hotel St. Raphael have a restaurant with a breakfast menu?

Best Western Plus Hotel St. Raphael offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Best Western Plus Hotel St. Raphael allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Hotel St. Raphael though service animals are welcome.

Are there connecting rooms at Best Western Plus Hotel St. Raphael?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Best Western Plus Hotel St. Raphael?

The closest major airport to Best Western Plus Hotel St. Raphael is Hamburg Airport (HAM), which is 7.2 mi away (28 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 15.3 mi away (39-minute drive).

Can I book a room with a balcony at Best Western Plus Hotel St. Raphael?

No, there aren't any guestrooms with balconies at Best Western Plus Hotel St. Raphael.

Best Western Plus Hotel St. Raphael Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 537 out of 1002 reviews
Rating 8 - Good. 399 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 2 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Convenient location, clean and comfortable rooms, outstanding staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast great room staff wery friendly. Very close to train and buses.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy, The breakfast was good.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Hamburg. Close to Central railway station and easy walking distance to many restaurants, shops, Old Town etc.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay in a clean comfortable room. Pleasant staff especially in the bar in the evening. Good location for walking to city centre or to catch underground.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Very helpfull staff in the reception.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient to public transportation and Hbf. Very friendly and helpful staff at front desk. Delicious breakfast in a lively dining room - very nice fitness center. Would definitely recommend
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great good location Efficient and friendly staff Spacious room
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
our room was very clean, the staff were very helpful, we really enjoyed our stay
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and fiendly hotel, breakfast is fantastic
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was quiet, comfy and clean and the staff were very helpful
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room with a large en-suite. Friendly staff. Bar staff are great. Bar open from 5pm - 1am but snacks and drinks are available 24/7 opposite reception. Located about a 15 minute walk from city centre. Trains run frequently.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round, no real complaints.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff friendly, location very convenient for train travel
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great as usual
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Not the nicest area but the hotel is great.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean, friendly place
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff were very helpful, room was as described and the aircon was a pleasant amenity to have. Also within walking distance of Berliner Tor and Hauptbahnhof Süd, so the hotel was well connected to the airport and the city. Housekeeping was supposed to be daily but on a couple of days our room was not cleaned for reasons unbeknownst to us, the reception were able to provide clean towels at request however. Would happily stay here in future. Thank you.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and efficient including reception staff, breakfast staff and the chambermaids. The man on reception who had been at the hotel for 25 years was fantastic and very good at hus job. He answered lots of our questions and made our stay extra special. Breakfast was first class. Would recommend the hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In The Center Of The City

My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Super fitness center
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the main station, with all the downsides there are to that. The room is very nice, the shower too, overall a good hotel
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Hotel was close to train station and subway
Stayed 2 nights in Oct 2024