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Best Western Plaza Hotel Hamburg

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Photo gallery for Best Western Plaza Hotel Hamburg

Reception
Meeting facility
Property entrance
Standard room for single use
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Alsterdorfer Strasse 575, 575A A, Hamburg, HAM, 22337
  • Place, Cemetery Ohlsdorf
    ‪3 min walk‬
  • Place, Retro Spiele Club Hamburg
    ‪20 min walk‬
  • Place, Miniatur Wunderland
    ‪28 min drive‬
  • Airport, Hamburg (HAM)
    ‪11 min drive‬

Room options

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About the neighborhood

Hamburg

Located in Hamburg-Nord, Best Western Plaza Hotel Hamburg is adjacent to Cemetery Ohlsdorf and within 2 miles (3 km) of City Nord. This 165-room, 3.5-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a conference center.

What's nearby

  • Cemetery Ohlsdorf - 3 min walk - 0.2 miles
  • Retro Spiele Club Hamburg - 20 min walk - 1.1 miles
  • Miniatur Wunderland - 28 min drive - 6.8 miles
  • Reeperbahn - 29 min drive - 6.7 miles
  • Elbe Philharmonic Hall - 30 min drive - 7.3 miles

Getting around

  • Ohlsdorf Station - 3 min walk
  • Dakarweg Hamburg Station - 4 min drive
  • Hamburg Airport (HAM) - 9 min drive

Restaurants

  • ‪Sato Grillimbiss - ‬3 min drive
  • ‪Q21 Gasthaus - ‬3 min drive
  • ‪Braaker Mühle - ‬3 min drive
  • ‪Café Carlos - ‬2 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Plaza Hotel Hamburg

Best Western Plaza Hotel Hamburg features free WiFi in public areas, a conference center, and a business center. You can put free offsite parking to good use if you drive. The front desk has multilingual staff that can help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a computer station, and a terrace.
22-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free international calls are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,722 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15.00 per person
  • Self parking fee: EUR 18 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Amedia Hamburg
Amedia Hotel Hamburg
Hotel Amedia

Frequently asked questions

What is there to do around Best Western Plaza Hotel Hamburg?

This hotel is situated in Hamburg-Nord, just steps from Cemetery Ohlsdorf. You'll also find Hagenbeck Zoo and Stadtpark within a short drive.

Will I be able to park at Best Western Plaza Hotel Hamburg?

Yes, parking is offered for EUR 18 per day. Wheelchair-accessible parking is also available for guests.

Does Best Western Plaza Hotel Hamburg feature a casino at the property?

No, Best Western Plaza Hotel Hamburg doesn't have a casino.

Is there an indoor pool at Best Western Plaza Hotel Hamburg?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plaza Hotel Hamburg?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and free wired internet.

Are there hot tubs at Best Western Plaza Hotel Hamburg?

No, there isn't a spa tub at this hotel.

Does Best Western Plaza Hotel Hamburg have a restaurant that serves breakfast?

Best Western Plaza Hotel Hamburg offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Best Western Plaza Hotel Hamburg allow pets to stay free of charge?

Although dogs can't stay for free, they are welcome at Best Western Plaza Hotel Hamburg and the property provides food and water bowls.

Are there connecting rooms at Best Western Plaza Hotel Hamburg?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Best Western Plaza Hotel Hamburg?

The closest major airport to Best Western Plaza Hotel Hamburg is Hamburg Airport (HAM), which is 2.5 mi away (9 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 23.9 mi away (67-minute drive).

Can I book a room with a balcony at Best Western Plaza Hotel Hamburg?

No, there aren't any guestrooms with balconies at Best Western Plaza Hotel Hamburg.

Best Western Plaza Hotel Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 751 reviews
Rating 8 - Good. 366 out of 751 reviews
Rating 6 - Okay. 58 out of 751 reviews
Rating 4 - Poor. 9 out of 751 reviews
Rating 2 - Terrible. 10 out of 751 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location Top

Sehr gut
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel mit kaltem Zimmer

Ein schönes Hotel in der Nähe des Flughafens und daher für mich auch sehr praktisch. Leider war das Zimmer ungeheizt, aber mit warmen Socken und noch relativ voll bekleidet habe ich die Nacht hoffentlich ohne bleibende Frostschäden überstanden. Das Zimmer schön eingerichtet - das Bad mit separater Toilette auch sehr gut. Eine wunderbare Dusche…. ich komme gerne mal wieder, aber erst wenn es wärmer ist.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Helt ok hotel, läget nära S-bahn o flygplatsen riktigt bra
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Trine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dejligt handicap værelse og dejlig morgenmad
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities

Decent.

It's in a good location - the train station is literally a 2 minute walk from the hotel, but the room I had was VERY small, and the towels were small, and didn't include a washcloth. Also, the bathroom isn't separate, only the toilet. The breakfast was just OK. Would I use the hotel again? yes, but I would not want to unrelated people in the same room. It's two small beds pushed together with very little privacy for showering or going to the bathroom.
Stayed 6 nights in Nov 2021
Verified review

10/10 Excellent

Unni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reiseglad pensjonist

Veldig bra hotell ganske nær flypassen.Hotellet er et godt stykke fra sentrum men det er enkelt å komme til med offentlig kommunikasjon.Fine naturstier å vandre nær hotell.Vanligvis er det en hyggelig restaurant på hotellet som dessverre var koronastengt
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Karl-Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel in Hamburg

Würde jederzeit wieder hinfahren. Sehr gut mit öffentlichen Verkehrsmitteln zu erreichen.
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Ulf

Liked: Cleanliness, staff & service, room comfort
Allt var bara bra med hotel o servicen
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles bestens

Das BW Plaza liegt sehr günstig zum Flughafen in einer sehr ruhigen Umgebung. Ein S-Bahn Bahnhof liegt "gleich um die Ecke" und den PKW kann man ohne Probleme beim Hotel parken. Die Hotel-Crew bekommt ein dickes Lob für ihre Freundlichkeit und Hilfsbereitschaft!
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles super bis auf das Bett. Das waren nur 2 aneinandergestellte Einzelbetten die mit einem Haken zusammen gehalten werden sollten, dies war nicht der Fall. Man ist nachts einfach zwischendurch gerutscht und lag auf dem Boden. Und die Zimmertür ließ sich nicht immer beim einstecken der Karte öffnen, es waren mehrere Versuche nötig.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solide und gut. Lage zum Flughafen perfekt (eine S-Bahn Haltestelle).
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott opphold og kan anbefales andre!
Stayed 2 nights in Aug 2021
Verified review

6/10 Okay

Ulrika

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bra personal, nära till U bahn, sparsam frukost,
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhig, funktional, ... passt!

Ich lebte früher in der Nachbarschaft, nun war ich zu Besuch. Zimmer ok, Personal freundlich, Matratzen waren etwas durchgelegen und klein/kurz/schmal, ebenso die Bettdecke. Was nervte, war die Abluft im EC, wenn das Licht anging, dauerte es gefühlt 20 min, bis der Abluftventilator wieder Ruhe gab, das ist nachts nervig.
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Für eine Übernachtung mit Nähe zum Flughafen

Das Personal an der Rezeption war leider nicht sehr freundlich. Es fühlte sich eher als Abfertigung denn als freundlicher Empfang an. Das Zimmer war sehr geräumig. Leider lag es zur Hauptstraße hin, so dass ein Schlafen mit offenem Fenster nicht wirklich möglich ist. Das Hotel liegt nur eine S-Bahn-Station vom Flughafen Entfernt, das ist klasse.
Stayed 1 night in Jul 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Die Füße vom Bett waren lose, das Bett war total instabil. Im Kühlschrank war ein verschimmelter Pack mit Lebensmittel.
Stayed 2 nights in Jun 2020
Verified review

10/10 Excellent

Anna Maria

Liked: Cleanliness, staff & service, room comfort

Bra flygplatshotell

Stannade bara kort men hotellet var rent å frächt. Personalen var trevlig och allt fanns pö plats. Lite omodernt i korridorena och hissen funkade inte helt. I det hela ett trevligt hotell.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg - Ohlsdorf

The hotel was just what we needed after a long day of traveling. It is perfectly located near the airport. It is clean and friendly and super convenient to the subway. We would recommend it to anyone visiting Hamburg.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel

Freundliches Personal. Sehr sauber. Gute Lage
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ruhige Lage, gute Anbindung an den ÖPNV, gutes Frühstück
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super komfortabelt hotel

Fint hotel med god service. Der manglede ingenting, nogen steder. Kan varmt anbefales
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage für einen frühen Abflug, direkt am S & U-Bahnhof
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes und modernes Hotel in gutem Zustand. Zimmer sind geräumig und gut ausgestattet. Stylisches Bad, alles sauber. Allerdings ist der Stellplatz für 19 EUR/ Nacht viel zu teuer. Ein paar Meter weiter ist ein Park & Ride Parkplatz für 2 EUR/ Nacht.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage direkt am Bahnhof Ohlsdorf und in Flughafennähe. Es hat mir an nichts gefehlt.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Alles ok für einen Kurztripp nur zu empfehlen. Wir kommen wieder
Stayed 1 night in Dec 2019