See all properties

Aussen Alster Hotel

Choose dates to view prices

Photo gallery for Aussen Alster Hotel

Children's area
Interior entrance
Interior
Exterior
Standard Double Room | Egyptian cotton sheets, premium bedding, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Schmilinskystr. 11, Hamburg, HH, 20099
  • Place, Alster Lakes
    ‪1 min walk‬
  • Place, Hamburger Kunsthalle
    ‪10 min walk‬
  • Place, Jungfernstieg
    ‪16 min walk‬
  • Airport, Hamburg (HAM)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Garden View

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Double Room, Garden View

  • Garden view
  • 86 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Balcony, Garden View

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Double Room, Balcony, Garden View

  • Garden view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Bathtub, Garden View

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Double Room, Bathtub, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Terrace, Garden View

Free toiletries, hair dryer, bathrobes, slippers

Double Room, Terrace, Garden View

  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Single Room, Private Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

You may also like

Ad

Hotel Atlantic Hamburg, Autograph Collection

Hamburg City Center
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,000 reviews
$278 nightly
The price is $298
May 10 - May 11
Total with taxes and fees
Hotel Atlantic Hamburg, Autograph Collection

About the neighborhood

Hamburg

Located in Hamburg-Mitte within a mile (2 km) of Hamburg City Hall, Aussen Alster Hotel is within 2 miles (3 km) of other popular sights such as Miniatur Wunderland. This 27-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Alster Lakes - 1 min walk - 0.1 miles
  • Hamburger Kunsthalle - 10 min walk - 0.6 miles
  • Inner Alster Lake - 12 min walk - 0.7 miles
  • Jungfernstieg - 16 min walk - 0.9 miles
  • Hamburg City Hall - 20 min walk - 1.1 miles

Getting around

  • Lohmuhlenstrasse U-Bahn - 9 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 11 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪HERITAGE Hamburg - ‬4 min walk
  • ‪Frau Möller - ‬2 min walk
  • ‪Peter Pane - ‬2 min walk
  • ‪homely - ‬4 min walk
  • ‪Das Dorf - ‬5 min walk

About this property

Aussen Alster Hotel

Guests of Aussen Alster Hotel enjoy a sauna, free WiFi in public areas, and a meeting room. Limited parking is available. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this boutique hotel include express check-out, a terrace, and laundry facilities.
Guests can expect to find free WiFi and 50-inch flat-screen TVs with digital channels and first-run movies. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Espresso makers, portable fans, and desks are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Reichshof Hotel Hamburg
Hamburg City Center
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,382 reviews
$128 nightly
The price is $137
May 25 - May 26
Total with taxes and fees
Reichshof Hotel Hamburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 19 per night); reservations required
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 19.50 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delicioso Tapas Bar

Things to do

  • Bicycle rentals
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • First-run movies
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 18 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 10 for children
  • Nearby parking fee: EUR 19 per night(197 ft away; open 24 hours)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers limited parking, along with offsite parking (reservations required).
Property Registration Number Schmilinskystr. 11-13, 040241559, DE345118814, Aussen Alster Hotel e.K.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Aussen Alster
Aussen Alster Hamburg
Aussen Alster Hotel
Aussen Alster Hotel Hamburg
Hotel Aussen Alster
Aussen Alster Hotel Hotel
Aussen Alster Hotel Hamburg
Aussen Alster Hotel Hotel Hamburg

Frequently asked questions

Is free cancellation available at Aussen Alster Hotel?

Aussen Alster Hotel provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Aussen Alster Hotel?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Aussen Alster Hotel on May 25, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Aussen Alster Hotel?

This hotel is situated in Hamburg-Mitte, just steps from St. Mary's Cathedral and Alster Lakes. You'll also find Hamburg City Hall and Miniatur Wunderland within a short drive.

Is parking available on site at Aussen Alster Hotel?

Yes, though parking is limited parking.

Does Aussen Alster Hotel feature a casino on the premises?

No, Aussen Alster Hotel doesn't have a casino.

Will I find an indoor pool at Aussen Alster Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Aussen Alster Hotel?

Amenities that appeal to couples at this boutique hotel include a pillow menu, streaming services, and an espresso maker.

Does Aussen Alster Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Aussen Alster Hotel have a restaurant that serves breakfast?

Yes, Aussen Alster Hotel serves buffet breakfast for a surcharge each morning at Delicioso Tapas Bar.

Will Aussen Alster Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Aussen Alster Hotel for a fee of EUR 18 per pet, per night. The property also provides food and water bowls.

Does Aussen Alster Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Aussen Alster Hotel?

The closest major airport to Aussen Alster Hotel is Hamburg Airport (HAM), which is 6.5 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Aussen Alster Hotel?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy garden and courtyard views.

Aussen Alster Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 46 out of 117 reviews
Rating 8 - Good. 51 out of 117 reviews
Rating 6 - Okay. 13 out of 117 reviews
Rating 4 - Poor. 6 out of 117 reviews
Rating 2 - Terrible. 1 out of 117 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gilbert, Guilford

Liked: Cleanliness, amenities, property conditions & facilities
Clean room; nice staff
Stayed 10 nights in Nov 2025

8/10 Good

Adel

Liked: Staff & service
Easy access and safe
Stayed 6 nights in Sep 2024

8/10 Good

Doreen

Liked: Cleanliness, staff & service, amenities
Lovely hotel with comfortable and clean rooms. Central location and good price value. However, shower water wasn’t hot which can be uncomfortable in cold Hamburg.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful booking taxi

The hotel desk employee was very helpful and booked a taxi for me. My flight (first of three flights) had been cancelled, and then I had to leave earlier than expected. Unfortunately, I could not stay for breakfast. In fact, I had to leave at 2:30 a.m., and I did not feel safe waiting for the taxi because two disheveled-looking mean saw me waiting with my suitcase, after I had locked my key inside the hotel. They sat down on the bench closest to the hotel and stared at me. I felt threatened, but nothing happened. I was quite relieved when the taxi arrived on time.
Stayed 1 night in Jun 2022

8/10 Good

Dennis

Stayed 1 night in Apr 2020

8/10 Good

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Dietmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and very comfortable! The breakfast was delicious.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet, good breakfast, but overpriced for what it was.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Nice for dogs

Nice hotel, excellent breakfast, walking distance from train station, right next to the lake. The guy at reception at evening was super nice (Woman in the morning, not so much). They treat dogs very well, they provided bowls and sleeping mat for my dog. Unfortunately, I got a big allergy from dust from the curtain on my room. Other than that, I had a nice stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Florin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
WiFi good, room very small but well laid out. Staff not overly friendly, but the two retrievers were.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location comfortable hotel adequate ameneties.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alinh, Seattle, WA, USA

Liked: Cleanliness, property conditions & facilities, room comfort

good hotel if you don't need critical wifi

good overall, very poor wifi in the room. need to connect in the tiny lobby

10/10 Excellent

Kathleen, Indio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So happy

A nice hotel with just enough style! The staff couldn't have been more helpful. I gave a 4 on comfort only because floor 2 lacked air conditioning. But, with windows open it was manageable. Great bed and linens. Very quiet!

6/10 Okay

Janet, Lakewood

Liked: Cleanliness, room comfort

Breakfast great...Parking ridiculous

Beware of the parking issue.... There is absolutly NO street parking, but the hotel DOES have a garage nearby. That info. is not clear on the website. However, getting to the garage is tricky...it tooks us 5 tries driving around the same city block to find it. The communication about the parking was subpar. I will also say, that the breakfast is delightful and despite the extremely frustrating parking situation, the location of this hotel was near everything we needed.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

8/10 Good

Ian J, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location

A really nice place to stay, excellent location very close to the lake and also a simple 5 minute walk from the central station. nice clean simple modern rooms and a lovely courtyard in the shade. You cannot fault this place, well done!

10/10 Excellent

Peter Thiess, Bay Area, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exzellent experience

A very well managed Hotel - passinate and friendly service, a variety of choices at the breakfast buffet, great location and the room was fabulous with a nice little balcony towards a typical green Hamburg City backyard. All in all our stay was a great experience ...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Convenient Hotel

Was only passing through Hamburg one night and this hotel was practical and very well located. Everything was functional but not a place to be blown away.