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ARCOTEL Onyx Hamburg

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Photo gallery for ARCOTEL Onyx Hamburg

A tall building with the sign "ARCOTEL" and "ANA" on its facade.
A hotel room with a sofa, two yellow armchairs, a small table, a lamp, and a large window with a view of greenery.
A modern hotel room with a curved ceiling, a large bed, a sofa, a coffee table, a bench, and a TV.
Lobby
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Reeperbahn 1a, Hamburg, HH, 20359
  • Place, Reeperbahn
    ‪1 min walk‬
  • Place, St. Pauli Piers
    ‪6 min walk‬
  • Place, Millerntor Stadium
    ‪6 min walk‬
  • Airport, Hamburg (HAM)
    ‪32 min drive‬

Room options

View all photos for Comfort Room

A hotel room with a large bed, a flat-screen TV, a sofa, and a desk.

Comfort Room

  • Sleeps 3
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, a desk, a chair, and a large window with a view.

Superior Room

  • Sleeps 3
  • Free WiFi

View all photos for Comfort Room

A hotel room with a large bed, a round wall-mounted light, a window with a view, a desk, and a chair.

Comfort Room

8.8 out of 10
Excellent
(63 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view.

Superior Room

9.0 out of 10
Wonderful
(10 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the outdoors.

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite

A modern hotel room with a curved ceiling, a large bed, a sofa, a coffee table, a bench, and a TV.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A modern hotel room with a curved bed, a round table, a yellow chair, a bench, and a TV mounted on the wall.

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A modern bathroom with a large mirror, a sink, and a hairdryer mounted on the wall.

Junior Suite

  • Sleeps 3
  • Free WiFi

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Exterior

Prize by Radisson, Hamburg City

Hamburg-Mitte
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 1,010 reviews
$77 nightly
The price is $83
Jul 26 - Jul 27
Total with taxes and fees
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About the neighborhood

Hamburg

Located in Hamburg-Mitte, ARCOTEL Onyx Hamburg is adjacent to Reeperbahn and within a 10-minute walk of other popular attractions like St. Pauli Piers. This 4.5-star hotel has 215 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Reeperbahn - 1 min walk - 0.0 miles
  • Operettenhaus - 1 min walk - 0.0 miles
  • St. Pauli Piers - 6 min walk - 0.3 miles
  • Millerntor Stadium - 6 min walk - 0.3 miles
  • Hamburger Dom - 12 min walk - 0.7 miles

Getting around

  • St. Pauli U-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Finkenwerder Airport (XFW) - 42 min drive

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪Mojo Club - ‬1 min walk
  • ‪BrewDog St. Pauli - ‬1 min walk
  • ‪Domschänke - ‬4 min walk
  • ‪Zwick II - ‬1 min walk

About this property

ARCOTEL Onyx Hamburg

Guests of ARCOTEL Onyx Hamburg enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Self parking is offered for EUR 22 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a computer station, express check-in, and express check-out.
76-cm flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Sitting areas, coffee makers, and free newspapers are also available. Housekeeping is available on request.

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Aug 16 - Aug 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 592 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 76-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

ARCOTEL Hamburg Onyx
ARCOTEL Onyx
ARCOTEL Onyx Hamburg
ARCOTEL Onyx Hotel
ARCOTEL Onyx Hotel Hamburg
Hamburg ARCOTEL Onyx
Hamburg Onyx
Onyx ARCOTEL
Onyx ARCOTEL Hamburg
Onyx Hamburg
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg

Frequently asked questions

Are free cancellation options available at ARCOTEL Onyx Hamburg?

ARCOTEL Onyx Hamburg provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at ARCOTEL Onyx Hamburg?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at ARCOTEL Onyx Hamburg on Aug 2, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around ARCOTEL Onyx Hamburg?

This hotel is situated in Hamburg-Mitte within a 10-minute walk of Reeperbahn and St. Pauli Piers. You'll also find Hamburg Messe and Congress and Elbe Philharmonic Hall within a short drive.

Is parking available on site at ARCOTEL Onyx Hamburg?

Yes, parking is offered for EUR 22 per day. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at ARCOTEL Onyx Hamburg?

Yes, some luxury features of this hotel include a bar/lounge, a porter/bellhop, and a coffee shop/cafe.

Does ARCOTEL Onyx Hamburg include a casino?

No, ARCOTEL Onyx Hamburg doesn't have a casino.

Will I find an indoor pool at ARCOTEL Onyx Hamburg?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ARCOTEL Onyx Hamburg?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a bar/lounge and a coffee shop/cafe.

Does ARCOTEL Onyx Hamburg have a hot tub?

No, there isn't a spa tub at this hotel.

Does ARCOTEL Onyx Hamburg have a restaurant that serves breakfast?

Yes, ARCOTEL Onyx Hamburg serves buffet breakfast each morning for a surcharge from its cafe.

Will ARCOTEL Onyx Hamburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at ARCOTEL Onyx Hamburg for a fee of EUR 15 per pet, per night.

Does ARCOTEL Onyx Hamburg have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ARCOTEL Onyx Hamburg?

The closest major airport to ARCOTEL Onyx Hamburg is Hamburg Finkenwerder Airport (XFW), which is 14.5 mi away (42 minutes by car). Another top airport is Hamburg Airport (HAM), which is located 7.4 mi away (33-minute drive).

Are there rooms with balconies that I can book at ARCOTEL Onyx Hamburg?

No, you won't find guestrooms with balconies at ARCOTEL Onyx Hamburg.

ARCOTEL Onyx Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1010 reviews
Rating 8 - Good. 310 out of 1010 reviews
Rating 6 - Okay. 73 out of 1010 reviews
Rating 4 - Poor. 16 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist nicht das erste mal, dass wir in diesem Hotel waren und es hat uns wieder sehr gut gefallen und werden es wieder buchen, wenn wir in Hamburg sind
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war klasse immer Hilfsbereit und Professionell. Zimmer war klasse.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Loai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful — a true architectural masterpiece. From the reception area to the bedroom, everything is designed with great taste and attention to detail. It is definitely worth the price. In addition, the location is perfect, with everything you need nearby and easily accessible. You can reach anything within minutes. I will definitely book here again.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If you read my previous review on this hotel, you will probably be surprised that I returned. The management offered me their nicest room with the breakfast to try and compensate for my previous day. This room was clean, although two black towels were found behind a chair that were obviously nothing to do with the hotel. It was a bit weird sleeping in a round bed with the mirrors above it, one could only imagine that it was 1 way glass with camera above you filming 😬 the bathroom was still something out of the year 2000 and seriously needs a revamp, but my biggest grip, considering you are trying to impress and already disgruntled customer, was the heating did not work and the room was like a fridge. To be totally honest, your hotel is a complete and utter contradiction of itself, the outside of the property looks absolutely beautiful, the disappointment hits you like a tsunami when you walk into a room. All in all, highly disappointing and it would not matter if you offered me a week of free stays, I will not be returning.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sune Normann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rigtig god oplevelse. Dejligt hotel, store værelser og hjælpsomt personale. Placeringen centralt i st Pauli tæt på U4 gør det nemt at komme frem og tilbage og rundt i Hamburg.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Astrid Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sødt og imødekommende personale. Pænt og rent værelse. God morgenmad. Ligger helt perfekt i forhold til fest og barliv, stemning som skal opleves. Bonus, musik og larm fra festglade mennesker høres ikke, når man skal sove, selvom hotellet ligger på Reeperbahn. Kan varmt anbefale hotellet!
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Jacob

Liked: Cleanliness, property conditions & facilities
Breakfast very simple. Only a few bread orange just by color not taste. Steamy bathroom as there's is no ventilation in bath only inn the small closet where the toilet is.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super ophold. God betjening
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt im Onyx hat uns richtig gut gefallen. Das Zimmer war in einem modernen Stil eingerichtet. Es erschien auch nicht zu alt oder gar abgenutzt. Das Bett war groß und bequem. Bad und Toilette waren räumlich voneinander getrennt. Die Dusche war sauber und ebenfalls groß genug. Gleiches gilt auch für das Bad im Allgemeinen. Die Klimaanlage wäre auch für einen heissen Sommer stark genug gewesen. Durch die Fenster in Bullaugenform konnte von außen keiner nach innen gucken. Die Reeperbahn und Landungsbrücke waren nicht weit entfernt. Parkplätze, wenn auch kostenpflichtig, waren überall zu finden. Das Frühstück war reichhaltig, frisch und lecker. Auch gab es einige warm angebotene Speisen wie Bohnen, Eier und Würstchen. Coctails an der hauseigenen Bar waren preislich noch okay. Das einzige Problem waren die extrem vielen Blitzer in Hamburg. Auf einer Brücke waren sogar zwei fest installierte Blitzer zu finden. Mich hat es leider auf einer geräumigen, dreispurigen Straße erwischt. Mein Navi zeigte zwar die üblichen 50 km/h an, aber scheinbar waren nur 30 km/h erlaubt. Auch mehrere Autos neben uns wurden geblitzt. Auf der Rückfahrt viel uns auf der Autobahn ein Streckenabschnitt mit der ungewöhnlichen Höchstgeschwindigkeit von 40 km/h auf. Tatsächlich wartete in einer Kurve der nächste Blitzer auf uns. Ich frage mich ernsthaft, ob die verantwortlichen Politiker mit einem solch schwachsinnigen Verkehrspolitik die Touristen von einem Besuch in Hamburg abhalten wollen!!!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jeanett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God value for money. Fin morgenmad, dog var deres glutenfrie brød ikke godt. Vi savnede en sauna som der var førhen. Super og serviceminded personale alle steder🙏
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes und ausreichendes Frühstück. Zimmer sauber und groß. Personal sehr Freundlich und aufmerksam. Immer wieder
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück war top. Personal sehr nett und professionell.
Stayed 1 night in Mar 2026
Verified

8/10 Good

MIKAEL

Liked: Cleanliness, staff & service, property conditions & facilities
I had no breakfast and I didn't try the bar although it seems nice. The location is great and standard of the hotel for this price is good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Alles OK
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejligt ophold i dejligt værelse
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück mit großer Auswahl, nettes Personal und saubere Zimmer.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon séjour, chambres propres, spacieux et calmes
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer sehr sauber, Parken einfach und sehr Praktisch mit direkten Zugang zum Hotel und sehr gute Lage für alles was man in Hamburg machen will
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Nicole

Liked: Staff & service, amenities, property conditions & facilities
Leider war der Matratzenschutz total verschmutzt und vermutlich längere Zeit nicht gewechselt worden Das Personal war wie immer sehr freundlich Die Lage und das unkomplizierte Parken machen den Aufenthalt perfekt
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Personal: nicht kundenorientiert, halbherzig Zimmer: sehr gute Größe, sauber, nicht zu laut, bis auf die Zimmertüren, welche knallend in das Schloss fallen gelassen werden.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bestes Hotel, wenn man ins Stage Operettenhaus geht. Tolles sehr freundliches Personal, schöne Zimmer, alles ist sauber und angenehm.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is modern and clean, it is on a convenient location near two subway stations with direct links to main train station and airport. The rooms are spacious and quiet despite the vicinity to the Reeperbahn.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Lekker centraal, netjes en schoon
Stayed 2 nights in Mar 2026