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City Bay Hotel

2.0 star property
Hotel with a 24-hour front desk, a short walk to Halong Bay Marina

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Photo gallery for City Bay Hotel

Property entrance
Staircase
Reception
Deluxe Double or Twin Room | Minibar, in-room safe, desk, free WiFi
Hallway

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
156B Le Thanh Tong Street, Ha Long, Quang Ninh
  • Place, Ha Long Bay
    ‪1 min walk‬
  • Place, Halong Bay Marina
    ‪3 min walk‬
  • Place, Ha Long International Cruise Port
    ‪5 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪43 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, free WiFi

Double Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double or Twin Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, free WiFi

Deluxe Triple Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

Double Room Single Use | Minibar, in-room safe, desk, free WiFi

Double Room Single Use

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Ha Long

Located in Hon Gai, City Bay Hotel is adjacent to Nha Tho Hon Gai Temple and within a 5-minute walk of Ha Long Bay. This 36-room hotel welcomes guests with in-room amenities like refrigerators, minibars, and TVs.

What's nearby

  • Ha Long Bay - 1 min walk - 0.0 miles
  • Halong Bay Marina - 3 min walk - 0.2 miles
  • Ha Long International Cruise Port - 5 min drive - 3.2 miles
  • Dragon Park - 6 min drive - 3.7 miles
  • Bai Chay Beach - 7 min drive - 3.9 miles

Getting around

  • Cai Lan Station - 14 min drive
  • Haiphong (HPH-Cat Bi) - 61 min drive

Restaurants

  • ‪Hải Sản Hương Duyên - ‬9 min walk
  • ‪Rooftop Cafe & Bar - ‬4 min walk
  • ‪Coffe sam - ‬8 min walk
  • ‪Skyline Coffee Ha Long - ‬5 min walk
  • ‪GoGi House Vincom Hạ Long - ‬8 min walk

About this property

City Bay Hotel

Hotel with a 24-hour front desk, a short walk to Halong Bay Marina
At City Bay Hotel, guests have access to free WiFi in public areas, a computer station, and a terrace. There's onsite parking for a fee, and an airport shuttle for USD 80 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include laundry facilities and an ATM.
Guests can expect free WiFi and 24-inch TVs with cable channels. Bathrooms have hair dryers, bidets, and slippers. Other amenities include refrigerators, minibars, and safes.

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  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$22 nightly
The price is $24
Oct 23 - Oct 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (surcharge)

Food and drink

  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

More

  • 1 building
  • 6 floors
  • Built in 2008

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 80 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Bay Hotel Halong
City Bay Hotel
City Bay Hotel Ha Long
City Bay Ha Long
Hotel City Bay Hotel Ha Long
Ha Long City Bay Hotel Hotel
Hotel City Bay Hotel
City Bay
City Bay Hotel Hotel
City Bay Hotel Ha Long
City Bay Hotel Hotel Ha Long

Frequently asked questions

Is free cancellation available at City Bay Hotel?

City Bay Hotel provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do around City Bay Hotel?

This hotel is situated in Hon Gai, just steps from Halong Bay Marina and Ha Long Bay, and within a short walk of Poem Mountain. You'll also find Ha Long International Cruise Port and Dragon Park within a short drive.

Is there parking available at City Bay Hotel?

Yes, self parking is available for a surcharge.

Does City Bay Hotel include a casino?

No, City Bay Hotel doesn't have a casino.

Is there an indoor pool at City Bay Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at City Bay Hotel?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a terrace.

Does City Bay Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does City Bay Hotel feature a restaurant that includes a breakfast menu?

No, City Bay Hotel doesn't have a restaurant that serves breakfast.

Does City Bay Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at City Bay Hotel.

Does City Bay Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from City Bay Hotel?

The closest major airport to City Bay Hotel is Van Don Intl. Airport (VDO), which is about 24.5 mi away. Another top airport is Haiphong (HPH-Cat Bi), which is around 24.6 mi away.

Are there rooms with balconies at City Bay Hotel?

No, you won't find guestrooms with balconies at City Bay Hotel.

Reviews

City Bay Hotel Reviews

7.2

Good

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities
Rating 10 - Excellent. 4 out of 21 reviews
Rating 8 - Good. 9 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

6/10 Okay

Jian Kai

Liked: Staff & service, room comfort

Near to Vincom Centre and market

Average hotel. Nothing much to complaint except a moldy smell in the room due to the room being empty for a while. Near to Vincom Centre and wet market is a plus.
Stayed 1 night in Nov 2019

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Good hotel, great price but a short taxi ride away from the tourist area with the bars ect.
Stayed 3 nights in Nov 2018

10/10 Excellent

Theresa, Essex

Liked: Cleanliness, property conditions & facilities, room comfort

Good clean hotel

Very clean spacious room in a quiet but central location. Hotel owners very considerate and very helpful. Would recommend.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Affordable with basic amenities

This room was affordable with basic amenities. Good for a short stay while traveling through Halong Bay.

8/10 Good

Johanna

Liked: Cleanliness, property conditions & facilities, room comfort

quality hotel

hotel is clean, big rooms and very comfortable.

8/10 Good

James, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel located 20 mins from Halong Bay Harbour

Stayed here for 1 night and was pleasantly surprised. I stayed in the 3* City Bay Palace not the 2* city bay (both part of the same company and within a stones throw of eachother). Room was very modern with nice bathroom, air con, double bed that was actually comfortable and a Tv that allowed me to watch the sport at 3 in the morning (with the english time difference) without having to leave the hotel! My only qualms would be that the staff do not speak very good english at all which is surprising for a hotel that seems quite classy and also the hotel restaurant food wasnt great so would reccomend going out to eat. Other than that it was very nice. Just make sure its the City Bay Palace and NOT the City Bay Hotel as i understand it is considerably inferior(through other reviews not personal experience).

6/10 Okay

kin tsiang

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice quaint

It was easy access to reach the cruises at ha long bay

8/10 Good

Lindsey, Sherwood Park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Bay City

Unfortunately I was sick the entire time I stayed here so I was confined to my room, luckily the bed was very comfortable, and the room itself was beautiful. The location was good, and there were lots of shops around for me to buy medicine and juice and such, but I had no view out my window other than a concrete waterfall. Because I was sick, I ate in the hotel a lot and the food selection was poor, room service was terrible, I had to walk down to the restaurant to order as no one was answering the phone. Food service was fast, but the food just ok.

8/10 Good

JONGGU, HALONG

Traveled with group
Liked: Cleanliness, amenities
한산하고 사람이 적어서 좋았습니다. 특별한 점은 없었으나 방이 깨끗하다는 느낌이 들어서 기분이 좋았습니다.
Stayed 1 night in Nov 2016

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
設備は標準的かとは思いますが、スタッフの方の対応が素晴らしいです。 英語もあまり得意でない私たちのために、フロントの方は一生懸命にいろんなことを説明してくれましたし、設備の不備や、使い方がわからないときはすぐに来て対応してくれました。 掃除もとても丁寧でした。 一点気になるのは、歯ブラシセットやタオルは無料のものと有料のものが両方置いてあり、ちょっと邪魔だなぁと思いました。 また、有料のコーヒーセットやカップ麺、お菓子などもおいてあるのでちょっと邪魔でした。 とはいえ、ハロン湾ツアーやハノイへの送迎手配もありましたので、便利でした。 立地も地元のマーケットのすぐ隣、少し歩いたところに大型のショッピングモールがあり、スーパーやレストランもあって、とても便利でした。 また、こちらに来ることがあれば利用したいと思います。
Stayed 4 nights in May 2019

8/10 Good

peku, pirkanmaa

Liked: Cleanliness, staff & service, room comfort
Harrastan kalastusta,kala satama lähellä paljon nähtävää minulle mukavia ihmisiä,iuoretori lähell,myös paikaallinen marketti,rauhallinen ympäristö.Alue hiljenee klo 19,ja herää klo 02 uuteen päivään
Stayed 4 nights in Mar 2018

10/10 Excellent

Mauro, caorle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Halong City hotel City Bay

Ottima posizione vicino Market centro commerciale Baia di halong, Sun Wheel ecc. Pulito Staff accogliente sicuro. Consigliato
Stayed 3 nights in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dårlig oplevelse hele vejen igennem

Dårlig oplevelse hele vejen igennem
Stayed 1 night in Aug 2017

10/10 Excellent

Amadeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Fick en uppgradering utan att behöva betala någonting! Jättetrevliga och fick t.om. En lite present när vi checkade ut. Definitivt att rekommendera!!
Stayed 1 night in Jun 2017

4/10 Poor

Andy, Hanoi

Disliked: Property conditions & facilities, room comfort

部屋の清潔度は普通だがシャワーの温水が

泊まった部屋のシャワーが水しか出ず、その日はとても寒かったのでとても大変でした。 その他の設備は最低限に備えられており、フリーwi-fiも設置されていました。 ただ、フロントの方は英語が全く通じませんでした。

8/10 Good

Pekka

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness

Helt okej men inte mer

Vi stannade tre nätter och är överlag nöjda, minus är att personalen inte kan många ord engelska, vilket kan ställa till det en del.

8/10 Good

Linda , Norway

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, but the personel did not speak English

Good hotel room, everything was exellent. Comfort was very good, as well as the hotel facilities. However, the personal in the reception did not speak English at all. Also- since we had a room with a window - it would be better if we didn't look right into the neighbors house. There was also always an bad smell in the room.

4/10 Poor

SERGE, STRASBOURG

Disliked: Property conditions & facilities, room comfort

Mauvaise surprise a l arrivee a l 'hotel

Hotel complet a notre arrive suite a une confusion entre l hotel City bay palace et City Bay. La reservation a ete faite pour un hotel 3 etoiles qui au final était pour un 2 etoiles et qui et qui était complet. La receptionniste semblait être au courant car a l arrivee on a eu le choix de renoncer a la reservation ou d'acceper une chambre dans un autre hotel a cote du local des femmes de menage sans fenêtre. A 20H on ne pouvait qu'accepter la proposition, au final réveil par le bruit des 6 h du matin.