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PENSION SERENADE

Property class: 3

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Photo gallery for PENSION SERENADE

A room with two beds, a wooden door, a mirror, and a wall-mounted coat rack.
A white building with a triangular roof and two windows.
Laundry
A window with a view of trees and a cactus plant on the windowsill.
A cozy living room with a television, seating, and a bookshelf.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
2936-13 Hokujo, Hakuba, Nagano, 3999301
  • Place, Hakuba Ski Jumping Stadium
    ‪7 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪3 min drive‬
  • Place, Happo-one Adam Gondola
    ‪6 min drive‬

Room options

View all photos for Basic Twin Room

A room with two beds, a desk, a chair, a television, and two windows with curtains.

Basic Twin Room

  • Garden view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room, Courtyard View

A room with three single beds, a television, a window with curtains, and a ceiling light fixture.

Basic Triple Room, Courtyard View

  • Garden view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Twin Room

A room with two beds, a desk, a chair, a television, and two windows with curtains.

Economy Twin Room

  • Garden view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Hakuba

Located in Hokujo, PENSION SERENADE is adjacent to Hakuba Saegusa Art Museum and within a 10-minute stroll of Hakuba Ski Jumping Stadium. The 10 rooms at this 3-star pension include microwaves, TVs, and desk chairs.
View more Pensions in HakubaOpens in a new window

What's nearby

  • Hakuba Saegusa Art Museum - 2 min walk - 0.1 miles
  • Hakuba Ski Jumping Stadium - 7 min walk - 0.4 miles
  • Hakuba Happo-One Ski Area - 3 min drive - 0.9 miles
  • Happo Information Center - 5 min drive - 1.3 miles
  • Happo-one Adam Gondola - 6 min drive - 1.7 miles

Getting around

  • Hakuba Station - 7 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 92 min drive

Restaurants

  • ‪呑者屋 - ‬9 min walk
  • ‪Sounds Like Café - ‬8 min walk
  • ‪蕎麦処 りき - ‬13 min walk
  • ‪蕎麦酒房 膳 ZEN - ‬12 min walk
  • ‪Hige - ‬5 min walk

About this property

PENSION SERENADE

Guests staying at PENSION SERENADE enjoy free WiFi in public areas, laundry facilities, and a garden. A stay here includes free parking. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect free WiFi and 18-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, desks, and desk chairs. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • 6 steps to reach entrance
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 18-inch TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What is there to do close to PENSION SERENADE?

This pension is situated in Hokujo within a 10-minute walk of Hakuba Saegusa Art Museum and Hakuba Ski Jumping Stadium. You'll also find Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort within a short drive.

How much does it cost to stay at PENSION SERENADE?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at PENSION SERENADE on Nov 12, 2026 start from $62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does PENSION SERENADE have a casino at the property?

No, PENSION SERENADE doesn't have a casino.

Is there an indoor pool at PENSION SERENADE?

No, there is no indoor pool at this pension.

Does PENSION SERENADE have a restaurant with a breakfast menu?

No, PENSION SERENADE doesn't have a restaurant that serves breakfast.

Does PENSION SERENADE allow pets to stay free of charge?

No, pets aren't allowed at PENSION SERENADE.

PENSION SERENADE Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
信州北部の山行拠点として、宿泊しました。部屋は清潔で、エアコンも新しく快適に過ごす事が出来ました。24時間シャワー可も助かりました。シンプルに宿泊したい場合には最適だと思います。 ペンションが多数立ち並ぶエリアで周囲の道路がやや狭く、コンビニ・スーパーは少し離れているのでそこだけ注意は必要です。
Stayed 3 nights in Aug 2026