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Smile Hotel Hakodate

Property class: 3

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Lobby
Room
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

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20-11 Wakamatsucho, Hakodate, Hokkaido Prefecture, 040-0063
  • Place, Hakodate Morning Market
    ‪5 min walk‬
  • Place, Ekini Fish Market
    ‪5 min walk‬
  • Place, Hakodate City Hall
    ‪8 min walk‬
  • Airport, Hakodate (HKD)
    ‪19 min drive‬

Room options

View all photos for Single Room, Non Smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Single Room, Non Smoking

  • 136 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Single Room, Smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Single Room, Smoking

  • 136 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Semi Double Room, Non Smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Semi Double Room, Non Smoking

  • 136 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Semi Double Room, Smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Semi Double Room, Smoking

  • 136 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Twin Room, Non Smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Twin Room, Non Smoking

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room, Smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Twin Room, Smoking

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Triple Room, Non Smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Triple Room, Non Smoking

  • 233 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Triple Room, Smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Triple Room, Smoking

  • 233 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Double Room, Smoking

Double Room, Smoking | Iron/ironing board (on request), WiFi (free), bed sheets

Double Room, Smoking

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Hakodate

Smile Hotel Hakodate places you next to Hakodate Miraikan and within a 5-minute walk of Hakodate Morning Market. This 271-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

  • Hakodate Morning Market - 5 min walk - 0.3 miles
  • Ekini Fish Market - 5 min walk - 0.3 miles
  • Hakodate City Hall - 8 min walk - 0.5 miles
  • Kanemori Red Brick Warehouse - 18 min walk - 1.0 mile
  • Hakodate Ropeway - 4 min drive - 1.3 miles

Getting around

  • Hakodateekimae Station - 3 min walk
  • Hakodate Station - 4 min walk
  • Hakodate Airport (HKD) - 24 min drive

Restaurants

  • ‪根室花まる - ‬1 min walk
  • ‪箱館ジンギスカン 本店 - ‬2 min walk
  • ‪函館麺屋四代目 - ‬3 min walk
  • ‪食・呑み処 花々亭 - ‬1 min walk
  • ‪函館麺屋 ゆうみん - ‬2 min walk

About this property

Smile Hotel Hakodate

Smile Hotel Hakodate features free WiFi in public areas, meeting rooms, and laundry facilities. Self parking is offered for JPY 500.00 per night. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry.
Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, toilets with an electronic bidet, and slippers. Electric kettles are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 500 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 550 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 550 per person
  • Self parking fee: JPY 500.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hakodate

Smile Hotel Hakodate Hotel

Smile Hotel Hakodate Hakodate

Smile Hotel Hakodate Hotel Hakodate

Frequently asked questions

What is there to do close to Smile Hotel Hakodate?

Located steps from Hakodate Miraikan, this hotel is in Hakodate, and within a 10-minute walk of Hakodate Morning Market and Ekini Fish Market. You'll also find Hakodate City Hall and Kanemori Red Brick Warehouse less than a mile away.

Is there parking available at Smile Hotel Hakodate?

Yes, self parking is offered for free at the hotel.

Does Smile Hotel Hakodate feature a casino on the premises?

No, Smile Hotel Hakodate doesn't have a casino.

Is there an indoor pool at Smile Hotel Hakodate?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Smile Hotel Hakodate?

Couples staying at this hotel will appreciate amenities like free wired internet and slippers as well as a restaurant.

Are there hot tubs at Smile Hotel Hakodate?

No, this hotel doesn't have a spa tub.

Does Smile Hotel Hakodate have a restaurant that serves breakfast?

Yes, Smile Hotel Hakodate serves buffet breakfast each morning for a surcharge from its restaurant.

Will Smile Hotel Hakodate allow pets to stay free of charge?

No, pets aren't allowed at Smile Hotel Hakodate though service animals are welcome.

Are there connecting rooms at Smile Hotel Hakodate?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Smile Hotel Hakodate?

The closest major airport to Smile Hotel Hakodate is Hakodate Airport (HKD), which is 5.5 mi away (24 minutes by car).

Are there rooms with balconies at Smile Hotel Hakodate?

No, you won't find guestrooms with balconies at Smile Hotel Hakodate.

Smile Hotel Hakodate Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 87 out of 556 reviews
Rating 8 - Good. 237 out of 556 reviews
Rating 6 - Okay. 166 out of 556 reviews
Rating 4 - Poor. 52 out of 556 reviews
Rating 2 - Terrible. 14 out of 556 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お手頃価格でしたが……

とっても良かったです。 お部屋はシンプルで必要最小限って感じでしたがフロントの方々も丁寧でわからないことも聞きやすかったです。 立地も駅の目の前と言うこともあり コンビニや居酒屋などが徒歩で数分という所も良かったです。 ※居酒屋から流れるイカ踊りの曲がとても印象的でした。 朝食はプランに入っていませんでしたが1人550円でバイキングが食べられました。
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

AKIRA

Disliked: Staff & service
もう廃業が決まっているせいか、全ての面において中途半端なイメージしか残りませんでした。 コロナ禍で大変な状況なのでしょうが。。。
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Verified traveler

駅が側にあって買い物や食事にとても便利でした
Stayed 5 nights in Jun 2021
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
スタッフの方の対応はとても良いです。 部屋の清掃があまり良くないのか、築年数も関係するのか、清潔感はマイナスです。安くて駅前なので、寝るだけなら良いかと思います。
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
空調がいまいちでした。 他は価格並みにまあまあです。
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
隣の部屋の音が筒抜け。夜中2時過ぎても大学生っぽい複数の人が部屋に集まり大声で騒ぐので、さっぱり寝られなかった。喫煙部屋しかとれなかったので仕様がないが、部屋が臭すぎて気持ち悪くなった。
Stayed 1 night in May 2021
Verified review

10/10 Excellent

TAKADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良かったです。清潔感、文句なしです
Stayed 1 night in Apr 2021
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The room wasn’t clean. Lots of dust under the bed and cabinets. Other services and amenities were pretty basic. WiFi speed was extremely slow.
Stayed 1 night in May 2021
Verified review

8/10 Good

SHINICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

もぅ泊まりマセンね！

２泊しましたけれど室内清掃は何故か無かったですねぇ～！ABC館で一番古かったです！
Stayed 2 nights in Apr 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がカビだらけでひどかった
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
場所は駅前でとても良かったですが建物と設備が少し古いのが気になりましたスタッフの対応はとてもよかったです。
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近くて、土方歳三の記念碑からも近くてよかったです(^^)
Stayed 3 nights in Mar 2021
Verified review

4/10 Poor

TERUNOBU

Disliked: Cleanliness, property conditions & facilities, room comfort
バスルーム狭すぎ 空調悪い
Stayed 1 night in Oct 2020
Verified review

8/10 Good

So

Liked: Staff & service
古いし設備はイマイチ。 値段が安いのは良かった。
Stayed 1 night in Sep 2020
Verified review

4/10 Poor

hinako

Disliked: Staff & service, property conditions & facilities, room comfort
お値段もお安いのでしょうがないのでしょうがアメニティが少なかったのとバスマットが、無いのにがっかりしました😞
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

YUKITAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リピ決定❗

駅前で朝市も徒歩圏内です。朝食も550円 と格安ながら品揃えも豊富で満足でした。 何よりスタッフの皆さんがとても親切で安心 して宿泊できました。
Stayed 1 night in Aug 2020
Verified review

8/10 Good

ぴー

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
函館駅前と言う立地とお値段には、脱帽です。　観光するベースにするなら最高だと思いました。
Stayed 2 nights in Aug 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

価格通りです。

立地条件は最高です！ その他はそれなりです ベッドが固くて疲れました。
Stayed 1 night in Aug 2020
Verified review

8/10 Good

のぶ

Liked: Staff & service
函館駅前至近距離にあり、どこに出かけるのにも好都合な点はプラス。到着時の室内のにおいが気になった点はマイナス。とはいえ、価格を考慮するとトータルでの満足度は高い。
Stayed 2 nights in Jul 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

You Get What You Pay For

Cheap hotel. Good for when you need to get in late and leave early the next morning. Not the kind of place for relaxing and being “on vacation.”
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Kengo

Liked: Staff & service

部屋はいいが

部屋は普通でとても良かったが、エアコンが効かない設定になっておりとても暑かった
Stayed 1 night in Jun 2020
Verified review

8/10 Good

マッチ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
函館駅の目の前で市内電車の駅も近く、どこへ行くにも便利でロケーションは最高です。ホテルの部屋は清潔でアメニティも不自由なく満足でした。
Stayed 1 night in Apr 2020
Verified review

8/10 Good

旅女子

Liked: Staff & service, amenities, property conditions & facilities
部屋は古く綺麗とは言い難いが、清掃はいき届いている感じ。駅や飲食店、コンビニからも近く素泊まりするには充分。
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Ruth

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Convenient location to train station

Older Hotel with a great location to train station. Hotel was clean and staff friendly. Breakfast had a wide selection
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Clean, comfortable, dated.

Clean, comfortable, very convenient - it's directly opposite Hakodate station - and very cheap, but the rooms and foyer are very dated and the hotel is undeniably worn around the edges. You get what you pay for, and it's excellent value.
Stayed 2 nights in Jan 2020

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