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The Tray Hotel Hai Phong

4.0 star property

Choose dates to view prices

Photo gallery for The Tray Hotel Hai Phong

A modern spa room with a large oval bathtub, a smaller rectangular tub, and a separate shower area.
A breakfast table with plates of food, a vase with flowers, and a window with curtains.
A hallway with a mural of a waterfall and a stone bridge.
Exterior
A hotel lobby with a reception desk, a chandelier, a large decorative wall piece, and a flower arrangement.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
47 Lach Tray, Ngo Quyen, Hai Phong
  • Place, Lach Tray Stadium
    ‪7 min walk‬
  • Place, Hai Phong Opera House
    ‪18 min walk‬
  • Place, Aeon mall lê chân hải phòng
    ‪5 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪15 min drive‬

Room options

View all photos for Superior Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Deluxe Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a sofa, a wooden coffee table with a tray, a desk with a chair, a television, and a large window with curtains.

Junior Suite

  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Nam Cuong Suite

A hotel room with a large bed, two bedside lamps, a desk with a lamp, a chair, and a view of the cityscape through the window.

Nam Cuong Suite

  • City view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Or Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Suite

Living area | Flat-screen TV

Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Hai Phong

Located in Ngo Quyen within a short walk of Lach Tray Stadium, The Tray Hotel Hai Phong is within a mile (2 km) of Hai Phong Opera House. This 78-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Lach Tray Stadium - 7 min walk - 0.4 miles
  • Hai Phong Opera House - 18 min walk - 1.0 mile
  • Aeon mall lê chân hải phòng - 5 min drive - 1.6 miles
  • Parkson TD Plaza - 5 min drive - 1.6 miles
  • Hai Phong Museum - 5 min drive - 1.0 mile

Getting around

  • Hai Phong Train Station - 16 min walk
  • Haiphong (HPH-Cat Bi) - 7 min drive

Restaurants

  • ‪Bánh Đa Cua Bà Cụ - ‬8 min walk
  • ‪Bánh đa cua 48 Lạch Tray - ‬1 min walk
  • ‪Bánh Đa Cua Bà Cụ - ‬2 min walk
  • ‪Bà Cụ 51 Lạch Tray - ‬2 min walk
  • ‪Sủi dìn Cầu Đất - ‬11 min walk

About this property

The Tray Hotel Hai Phong

At The Tray Hotel Hai Phong, guests enjoy a full-service spa, an indoor pool, and a children's pool. Free valet and self parking are available, and there's also an airport shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Minibars, electric kettles, and safes are also available.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,184 square feet of space)

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • At check-in, guests must provide a negative PCR COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Nam Cuong Haiphong
Nam Cuong Hotel
Nam Cuong Hotel Haiphong
Nam Cuong Hai Phong Hotel
Nam Cuong Hai Phong
The Tray Hotels
The Tray Hotel Hotel
The Tray Hotel Hai Phong
Nam Cuong Hai Phong Hotel
The Tray Hotel Hotel Hai Phong

Frequently asked questions

What's there to see around The Tray Hotel Hai Phong?

This hotel is situated in Ngo Quyen, just steps from Lach Tray Stadium. You'll also find Hai Phong Opera House and Hai Phong Museum within a short drive.

How much does it cost to stay at The Tray Hotel Hai Phong?

As of Jul 20, 2026, prices found for a 1-night stay for 2 adults at The Tray Hotel Hai Phong on Jul 21, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Tray Hotel Hai Phong?

Yes, valet and self parking are offered for free at the hotel. Though parking is available on request, wheelchair-accessible van parking is also available.

Is there a spa available at The Tray Hotel Hai Phong?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, body wraps, and couples treatments.

Does The Tray Hotel Hai Phong include a casino?

No, The Tray Hotel Hai Phong doesn't have a casino.

Will I find an indoor pool at The Tray Hotel Hai Phong?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:30 AM and 10:00 PM.

Is The Tray Hotel Hai Phong a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and a bar/lounge.

Does The Tray Hotel Hai Phong have a hot tub?

No, but this hotel does have a sauna.

Does The Tray Hotel Hai Phong have a restaurant with a breakfast menu?

Yes, The Tray Hotel Hai Phong has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Tray Hotel Hai Phong allow pets to stay for free?

No, pets and service animals aren't allowed at The Tray Hotel Hai Phong.

Does The Tray Hotel Hai Phong have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Tray Hotel Hai Phong?

The closest major airport to The Tray Hotel Hai Phong is Haiphong (HPH-Cat Bi), which is 3.6 mi away (7 minutes by car).

Can I book a room with a balcony at The Tray Hotel Hai Phong?

Yes, some guestrooms at The Tray Hotel Hai Phong offer a balcony and may feature city views.

The Tray Hotel Hai Phong Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bonaventure

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and convenient location. Staff is very attentive and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing i would suggest is to inform guests about the key policy. We were not aware of the charge for lost keys. In our country, you can ask for as many keys as you want and you dont need to return them. Thank you.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
酒店設施較舊，房間有點霉味，入住當晚在房間還看到一隻大壁虎，床墊太軟，早餐選擇太少，幸好酒店周邊很多食店
Stayed 1 night in Jun 2019
Verified

8/10 Good

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。
Stayed 2 nights in Jul 2018
Verified

4/10 Poor

Mingoo

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not a good service

Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.
Verified

8/10 Good

Gwenaëlle

Stayed 1 night in Dec 2025
Verified

8/10 Good

Mikael

Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Van Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Loc

Stayed 2 nights in May 2024
Verified

2/10 Terrible

Sattha

Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Sattha

Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

gwang soon

Stayed 2 nights in Feb 2023
Verified

8/10 Good

YUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019