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Mercure Hai Phong

5.0 star property
Luxury hotel with a full-service spa connected to the convention center in Hai Phong

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Photo gallery for Mercure Hai Phong

Outdoor pool, pool umbrellas, sun loungers
Steam room, body treatments
Down comforters, minibar, in-room safe, desk
Steam room, body treatments
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
12 Lach Tray Street, Le Chan Ward, Hai Phong, 180000
  • Place, Lach Tray Stadium
    ‪2 min walk‬
  • Place, Hai Phong Opera House
    ‪12 min walk‬
  • Place, Hai Phong Museum
    ‪15 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪8 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Down comforters, minibar, in-room safe, desk

Apartment, 1 Bedroom

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Down comforters, minibar, in-room safe, desk

Deluxe Apartment, 2 Bedrooms

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Club Lounge Access

Deluxe Suite, 1 King Bed, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Club Lounge Access

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, Club Lounge Access

Privilege, Room, 1 King Bed, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Privilege, Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds, Club Lounge Access

Down comforters, minibar, in-room safe, desk

Privilege, Room, 2 Twin Beds, Club Lounge Access

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Studio, 1 Double Bed

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Studio, 2 Twin Beds

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Down comforters, minibar, in-room safe, desk

Standard Apartment, 2 Bedrooms

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Apartment, 3 Bedrooms

Down comforters, minibar, in-room safe, desk

Deluxe Apartment, 3 Bedrooms

  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Presidential Suite

Presidential Suite | Down comforters, minibar, in-room safe, desk

Presidential Suite

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Apartment, 3 Bedrooms

Down comforters, minibar, in-room safe, desk

Standard Apartment, 3 Bedrooms

  • City view
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Hai Phong

Located in Ngo Quyen, Mercure Hai Phong is 1.7 mi (2.7 km) from Aeon mall lê chân hải phòng. This 233-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. It's connected to the convention center in central Hai Phong, and a short drive from Lach Tray Stadium and Hai Phong Opera House.

What's nearby

  • Lach Tray Stadium - 2 min walk - 0.1 miles
  • Hai Phong Opera House - 12 min walk - 0.7 miles
  • Hai Phong Museum - 15 min walk - 0.8 miles
  • Du Hang Pagoda - 18 min walk - 1.0 mile
  • Aeon mall lê chân hải phòng - 3 min drive - 1.6 miles

Getting around

  • Hai Phong Train Station - 11 min walk
  • Haiphong (HPH-Cat Bi) - 17 min drive

Restaurants

  • ‪Bánh Đa Cua Bà Cụ - ‬3 min walk
  • ‪Bà Cụ 51 Lạch Tray - ‬6 min walk
  • ‪Cà phê cốt dừa cô Hạnh - ‬7 min walk
  • ‪Bánh đa cua bể Cầu Đất - ‬7 min walk
  • ‪Bề Bề Tôm - ‬4 min walk

About this property

Mercure Hai Phong

Luxury hotel with a full-service spa connected to the convention center in Hai Phong
At Mercure Hai Phong, guests enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for VND 356400 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 49-inch LCD TVs. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bloom Spa. Services include massages and body treatments. The spa is equipped with a steam room. The spa is open daily.

Similar properties

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 257 reviews
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The price is $86
Nov 28 - Nov 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 270,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cuppa Gourmet Café
  • Flame Grill & Bar

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,714 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 28 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 270000 per person
  • Airport shuttle fee: VND 356400 per vehicle (one-way, maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hai Phong Hotel
Mercure Hai Phong Hotel
Mercure Hai Phong Hai Phong
Mercure Hai Phong Hotel Hai Phong

Frequently asked questions

Is a free cancellation option available at Mercure Hai Phong?

Mercure Hai Phong provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do around Mercure Hai Phong?

This hotel is situated in Ngo Quyen, just steps from Lach Tray Stadium. You'll also find Hai Phong Opera House and Hai Phong Museum less than a mile away.

Is there parking available at Mercure Hai Phong?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging and bicycle parking are also available.

Is there a spa available at Mercure Hai Phong?

Bloom Spa is the hotel's spa and services include body treatments and massages.

Does Mercure Hai Phong feature a casino on the premises?

No, Mercure Hai Phong doesn't have a casino.

Will I find an indoor pool at Mercure Hai Phong?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Mercure Hai Phong?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at Mercure Hai Phong?

No, but guests can enjoy a steam room at this hotel.

Does Mercure Hai Phong feature a restaurant that includes a breakfast menu?

Yes, Mercure Hai Phong serves buffet breakfast for a surcharge each morning at Cuppa Gourmet Café.

Will Mercure Hai Phong allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mercure Hai Phong.

Are there connecting rooms at Mercure Hai Phong?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Mercure Hai Phong?

The closest major airport to Mercure Hai Phong is Haiphong (HPH-Cat Bi), which is 4.1 mi away (17 minutes by car).

Can I book a room with a balcony at Mercure Hai Phong?

No, there aren't any guestrooms with balconies at Mercure Hai Phong.

Does Mercure Hai Phong offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Mercure Hai Phong.