See all properties

The Enchanted Hotel

3.0 star property

Choose dates to view prices

Photo gallery for The Enchanted Hotel

Exterior
Restaurant
Exterior
Deluxe Double Room, City View | Premium bedding, minibar, in-room safe, desk
Premium Studio Suite, Beach View | Living area | 48-inch Smart TV with cable channels, pay movies, printers

Reviews

4.0 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
37 Chau My, phuong Bai Chay, Ha Long, Quang Ninh, 01000
  • Place, Sun Square
    ‪11 min walk‬
  • Place, Bai Chay Beach
    ‪15 min walk‬
  • Place, Dragon Park
    ‪6 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪49 min drive‬

Room options

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, City View

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio Suite, Beach View

Premium Studio Suite, Beach View | Living area | 48-inch Smart TV with cable channels, pay movies, printers

Premium Studio Suite, Beach View

  • Beach view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Quadruple Room, City View

Superior Quadruple Room, City View | Premium bedding, minibar, in-room safe, desk

Superior Quadruple Room, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Quadruple Room, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Ha Long

Located in Bai Chay, The Enchanted Hotel is adjacent to Ha Long Bay and a short stroll from Sun Square. This 3-star hotel has 21 guestrooms and offers conveniences like 24-hour room service, free in-room WiFi, and free valet parking.

What's nearby

  • Sun Square - 11 min walk - 0.6 miles
  • Bai Chay Beach - 15 min walk - 0.8 miles
  • Cái Dăm Market - 5 min drive - 1.6 miles
  • Dragon Park - 6 min drive - 1.4 miles
  • Queen Cable Car Ocean Terminal - 6 min drive - 1.8 miles

Getting around

  • Ga Ha Long Station - 15 min drive
  • Haiphong (HPH-Cat Bi) - 55 min drive

Restaurants

  • ‪Nhà Hàng Hoàng Anh - ‬8 min walk
  • ‪Laika Hạ Long - ‬8 min walk
  • ‪Novotel Lobby Bar - ‬17 min walk
  • ‪Pool Bar - ‬15 min walk
  • ‪Nhà Hàng Hồng Hạnh - ‬19 min walk

About this property

The Enchanted Hotel

Guests of The Enchanted Hotel enjoy access to free WiFi in public areas, microwave in a common area, and refrigerator in a common area. You can put free valet parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with access to locker space, securing valuables, and tours or tickets. Other amenities at this beach hotel include a computer station, laundry facilities, and local meal delivery service.
48-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, safes, and ironing boards are also available. Change of bedsheets is available on request.

Similar properties

Outdoor pool
The Yen Residences Halong
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 21 reviews
$39 nightly
The price is $43
Apr 26 - Apr 27
Total with taxes and fees
The Yen Residences Halong

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: VND 60,000 for adults and VND 60,000 for children

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Direct access to the beach

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Pet weight must not exceed 11 lbs per pet

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately VND 60000 for adults and VND 60000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What is there to do around The Enchanted Hotel?

This hotel is situated in Bai Chay, just steps from Ha Long Bay. You'll also find Bai Chay Beach and Sun Square less than a mile away.

How much does it cost to stay at The Enchanted Hotel?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at The Enchanted Hotel on Apr 6, 2026 start from $16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Enchanted Hotel?

Yes, valet and self parking are offered for free at the hotel.

Does The Enchanted Hotel feature a casino at the property?

No, The Enchanted Hotel doesn't have a casino.

Is there an indoor pool at The Enchanted Hotel?

No, there is no indoor pool at this hotel.

Is The Enchanted Hotel a good place to stay for couples?

Couples will appreciate amenities at this hotel, including 24-hour room service and premium bedding in each guestroom, and some feature beach view.

Are there hot tubs at The Enchanted Hotel?

No, there isn't a spa tub at this hotel.

Does The Enchanted Hotel feature a restaurant that includes a breakfast menu?

The Enchanted Hotel offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Does The Enchanted Hotel allow pets to stay free of charge?

Yes, cats and dogs can stay for free at The Enchanted Hotel.

Are there connecting rooms at The Enchanted Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Enchanted Hotel?

The closest major airport to The Enchanted Hotel is Haiphong (HPH-Cat Bi), which is 27.8 mi away (55 minutes by car). Another top airport is Van Don Intl. Airport (VDO), which is around 27.4 mi away.

Can I book a room with a balcony at The Enchanted Hotel?

No, there aren't any guestrooms at The Enchanted Hotel that offer a balcony.

The Enchanted Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Jeannie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service. Staff was very unfriendly
Stayed 1 night in Mar 2026