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Grand Halong Hotel

3.5 star property

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Photo gallery for Grand Halong Hotel

Front of property
Grand Suite, Sea View | Living area | 32-inch LCD TV with cable channels, TV
Exterior
Deluxe Room, Sea View | Living area | 32-inch LCD TV with cable channels, TV
Interior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Ha Long road, Bai Chay, Ha Long, Quang Ninh
  • Place, Queen Cable Car Ocean Terminal
    ‪7 min walk‬
  • Place, Dragon Park
    ‪7 min walk‬
  • Place, Sun Square
    ‪10 min walk‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪54 min drive‬

Room options

View all photos for Superior Room, City View

Superior Room, City View | Living area | 32-inch LCD TV with cable channels, TV

Superior Room, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | Living area | 32-inch LCD TV with cable channels, TV

Deluxe Room, Sea View

  • Sea view
  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Grand Suite, Sea View

Grand Suite, Sea View | Minibar, in-room safe, desk, WiFi (free)

Grand Suite, Sea View

  • Sea view
  • 753 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Ha Long

Located in Bai Chay, Grand Halong Hotel is adjacent to Ha Long Bay and within a 10-minute stroll of Queen Cable Car Ocean Terminal. This 113-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Queen Cable Car Ocean Terminal - 7 min walk - 0.4 miles
  • Dragon Park - 7 min walk - 0.4 miles
  • Sun Square - 10 min walk - 0.6 miles
  • Bai Chay Market - 11 min walk - 0.6 miles
  • Bai Chay Beach - 17 min walk - 0.9 miles

Getting around

  • Cai Lan Station - 13 min drive
  • Noi Bai Intl. Airport (HAN) - 154 min drive

Restaurants

  • ‪Highlands Coffee - ‬17 min walk
  • Valley Beach Club
  • ‪Starbucks - ‬18 min walk
  • ‪Cơm Niêu Hạ Long 2 - ‬13 min walk
  • ‪Vinace Italian Restaurant & Bar - ‬15 min walk

About this property

Grand Halong Hotel

Grand Halong Hotel features an outdoor pool, a children's pool, and a gym. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Refrigerators, minibars, and safes are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

Indoor pool, open 6:00 AM to 8:00 PM, sun loungers
DeLaSea Ha Long Hotel
Bai Chay
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 160 reviews
$43 nightly
The price is $47
Aug 10 - Aug 11
Total with taxes and fees
DeLaSea Ha Long Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grand

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 12

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 12
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Halong Hotel
Grand Halong
Hotel Grand Halong Hotel Ha Long
Ha Long Grand Halong Hotel Hotel
Hotel Grand Halong Hotel
Grand Halong Hotel Ha Long
Grand Hotel
Grand
Grand Halong Hotel Hotel
Grand Halong Hotel Ha Long
Grand Halong Hotel Hotel Ha Long

Frequently asked questions

Are free cancellation options available at Grand Halong Hotel?

Grand Halong Hotel offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do close to Grand Halong Hotel?

This hotel is situated in Bai Chay, just steps from Ha Long Bay, and within a 10-minute walk of Dragon Park and Queen Cable Car Ocean Terminal. You'll also find Bai Chay Beach and Ha Long International Cruise Port less than a mile away.

Is there parking available at Grand Halong Hotel?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Grand Halong Hotel feature a casino?

No, Grand Halong Hotel doesn't have a casino.

Will I find an indoor pool at Grand Halong Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Halong Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Does Grand Halong Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grand Halong Hotel have a restaurant with a breakfast menu?

Yes, Grand Halong Hotel serves breakfast for a surcharge at Grand.

Will Grand Halong Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Halong Hotel.

Does Grand Halong Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grand Halong Hotel?

The closest major airport to Grand Halong Hotel is Haiphong (HPH-Cat Bi), which is 28.2 mi away (56 minutes by car). Another top airport is Van Don Intl. Airport (VDO), which is around 26.5 mi away.

Are there rooms with balconies at Grand Halong Hotel?

No, there aren't any guestrooms at Grand Halong Hotel that offer a balcony.

Does Grand Halong Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Halong Hotel.

Grand Halong Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Ashwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad bad hotel.. Please do not bother booking here.

We had thre most memorable experience at all of the hotel's prior to arriving at Grang Halong hotel. Firstly the hotel seemed very deserted. They were working at less than less half their staff strength. Very dilapidated rooms and bad attitude of the staff. Breakfast was so bad that I have no words to explain. The food looked just. Very stale. I suggest rather sink on a junk boat in Halong bay then live on this ramshackled hotel.
Verified review

2/10 Terrible

Linn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

The worst hotel I have ever been to!

Where can I begin… This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After one hour, when the wedding party had left, we were welcome into the restaurant to eat. It was dirty everywhere from the party and the staff was cleaning and shouting to each other. When we finally got out food, we found black hair in BOTH of our foods… One other day, the breakfast buffet was supposed to start at 06:00, bur when my friend arrived at the restaurant nothing was there! She went back to the room and them down again a bit after 07:00, and still nothing was there. The staff told her she could get friend rice and dessert (for breakfast???), and that the buffet was not available that day because there were so few guests. After fighting with the reception, she got them to take out some omelets, bread, marmalade and watermelon. We talked to the manager on the phone, but after interrupting us multiple times, she refused to give us any more discount than 10% and hung up on us. We have never been so disrespectfully treated in our whole lives! Never stay at this hotel!
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Teru

Liked: Staff & service
Disliked: Property conditions & facilities
コンセントがほとんどないので、充電が大変だった
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

민우

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

호텔후기

버스터미널과도 거리가 멀지않고 바로 앞에 야시장도 있어서 좋은 숙박 위치라고 생각합니다.
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

youngchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대체적으로 만족합니다.. 그런데 욕조 물나오는것이 고정되 있어 샤워할때 무척 불편했음
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Camilla Aia

Liked: Cleanliness, staff & service, room comfort

Ældre hotel i område i udvikling

Hotellet er ikke helt nyt, men mere end tilstrækkeligt. Området i øjeblikket i rivende udvikling og er en stor turistattraktion for vietnameserne (kæmpe forlystelsespark).
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Julia

Liked: Cleanliness, property conditions & facilities, room comfort

Needs time to settle in

Aircon died, and they moved us from room to room at 5am and it seemed there was a bigger problem than just the units on our floor. They were trying to be helpful, but it wasnt happening. They shouldve dealt with it better. Its a brand new hotel, still need some character and time to settle in. Im sure in a year or two it will be a lot better
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great location

The hotel had great facilities and amenities. It is in a great location.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 4 star maybe a 2 star

Hard beds , bad freafast , rooms not clean , staff speaks no English
Verified review

8/10 Good

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017