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Golden Gem Tuan Chau Hotel

Property class: 3

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Reviews

4.0 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
27-28 Block A, South Side Tuan Chau, Tourist Wharf, Ha Long, Quang Ninh, 10000
  • Place, Ha Long Bay
    ‪1 min walk‬
  • Place, Tuan Chau Beach
    ‪5 min walk‬
  • Place, Dolphin Club
    ‪12 min walk‬
  • Airport, Van Don Intl. Airport (VDO)
    ‪64 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Queen Beds

  • Sea view
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | In-room safe, desk, blackout drapes, soundproofing

Executive Room

  • Sea view
  • 538 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • Sea view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Tuan Chau

Golden Gem Tuan Chau Hotel places you next to Ha Long Bay and within a 5-minute walk of Tuan Chau Beach. This 36-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Ha Long Bay - 1 min walk - 0.0 miles
  • Tuan Chau Beach - 5 min walk - 0.3 miles
  • Dolphin Club - 12 min walk - 0.6 miles
  • Tuan Chau Park - 18 min walk - 1.0 mile
  • Halong Bay Marina - 38 min drive - 12.5 miles

Getting around

  • Ga Ha Long Station - 15 min drive
  • Cat Bi Intl. Airport (HPH) - 44 min drive

Restaurants

  • ‪Bunny’s - ‬8 min walk
  • Pavilion
  • ‪Pool Bar - ‬13 min drive
  • ‪Pho Ga Hanoi - ‬11 min drive
  • ‪Phúóng Nam - ‬12 min drive

About this property

Golden Gem Tuan Chau Hotel

At Golden Gem Tuan Chau Hotel, guests have access to free WiFi in public areas, express check-in, and a terrace. There's free parking and an area shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. This beach hotel also has a TV in a common area.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Coffee makers, safes, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • 27-hole adjacent golf course
  • Bicycle rentals
  • Fishing
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • Free beach cabanas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for VND 200000 per pet, per night

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: VND 200000 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Golden Gem Tuan Chau Hotel Halong
Golden Gem Tuan Chau Halong
Golden Gem Tuan Chau Hotel Ha Long
Golden Gem Tuan Chau Ha Long
Golden Gem Tuan Chau
Hotel Golden Gem Tuan Chau Hotel Ha Long
Ha Long Golden Gem Tuan Chau Hotel Hotel
Hotel Golden Gem Tuan Chau Hotel
Golden Gem Tuan Chau Ha Long
Golden Gem Tuan Chau
Golden Gem Tuan Chau Hotel Hotel
Golden Gem Tuan Chau Hotel Ha Long
Golden Gem Tuan Chau Hotel Hotel Ha Long

Frequently asked questions

Is free cancellation available at Golden Gem Tuan Chau Hotel?

Golden Gem Tuan Chau Hotel offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see close to Golden Gem Tuan Chau Hotel?

This hotel in Tuan Chau is within a 10-minute walk of Ha Long Bay and Tuan Chau Beach. You'll also find Tuan Chau Amphitheater and Tuan Chau Park less than a mile away.

Does Golden Gem Tuan Chau Hotel feature a casino on the premises?

No, Golden Gem Tuan Chau Hotel doesn't have a casino.

Will I find an indoor pool at Golden Gem Tuan Chau Hotel?

No, there is no indoor pool at this hotel.

Does Golden Gem Tuan Chau Hotel have a restaurant that serves breakfast?

Yes, Golden Gem Tuan Chau Hotel serves breakfast for a surcharge from its restaurant.

Will Golden Gem Tuan Chau Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Golden Gem Tuan Chau Hotel for a fee of VND 200000 per pet, per night.

How far is the airport from Golden Gem Tuan Chau Hotel?

The closest major airport to Golden Gem Tuan Chau Hotel is Cat Bi Intl. Airport (HPH), which is 25.1 mi away (44 minutes by car).

Golden Gem Tuan Chau Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

8.8/10

Cleanliness

3.4/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is new. There were not many other guests. The area is under renovation. It’s fine for a one night stay before your ha long cruise. The hotel itself is good with spacious rooms.
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
チェックイン時にスタッフはスマホでゲームをしながらのチェックインでパスポートも確認をするまで提示する必要がなかった 24時間在中となっているがスタッフほとんど見かけず、誰でも入れる自動ドアになっておりセキュリティに問題があった 英語が通じるスタッフは1人のみでいついるのかも不確かでスタッフガチャ状態、コミュニケーションに問題がある施設 ツアーや観光の情報など当然なく、Wi-fiはスタッフも原因不明でよく途切れる 周りは寂れたホテル街のような感じでコンビニは徒歩10分圏内に一つだけ 部屋は綺麗だが扉が閉まらなかったり、アメニティが空っぽだったり居抜きで買った後修理をしていないような状態 1泊1000円程であれば泊まる価値はあるのかもしれない
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, room comfort

Golden Gem Hotel. Ha long . Tuan Chau Island.

It's cheap businesses attitude. Unfriendly, unhelpful, doesnt feel welcoming as a hotel guest , and unprofessional. The hotel can't even give you a free bottle of mineral water in your hotel room. No toilet paper etc..They will charge you every penny they could. What a cheap businesses model..