Citadines Marina Halong

4.5 star property
Luxury hotel with 4 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Citadines Marina Halong

Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas
Billiards
Lobby
Exterior
Executive Room, 1 King Bed | Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Peninsula 3, Marina Halong,, Halong Marine Blvd, Hung Thang Ward, Ha Long, Quang Ninh Province
  • Ha Long Night Market
    ‪5 min walk‬
  • Cái Dăm Market
    ‪15 min walk‬
  • Tuan Chau Beach
    ‪13 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪35 min drive‬

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Room options

Deluxe Studio, 2 Twin Beds

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Studio

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Apartment, 2 Bedrooms

  • 635 sq ft
  • Bay view
  • Sleeps 7
  • 2 King Beds

Executive Apartment, 1 Bedroom

  • 560 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 264 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Apartment, 1 Bedroom

  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Bedrooms

  • 527 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Room, 1 King Bed

  • 264 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Apartment, Multiple Beds

  • Sleeps 7
  • 4 Twin Beds

Premier Apartment, 2 Bedrooms

  • 904 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

Executive Apartment, 3 Bedrooms

  • 969 sq ft
  • Bay view
  • Sleeps 9
  • 3 King Beds

Premier Apartment, 2 Bedrooms (King)

  • 904 sq ft
  • Sleeps 7
  • 2 King Beds

Executive Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Two Bedrooms Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Executive Three Bedrooms Room

  • Sleeps 6
  • 1 King Bed

Premier Two Bedrooms Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Executive Two Bedrooms Apartment

  • Sleeps 4
  • 1 King Bed

Premier Two Bedrooms Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Two Bedroom Premier King

  • Sleeps 4
  • 1 King Bed

Executive One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

Studio Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

Executive One Bedroom Room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Two Bedrooms Room

  • Sleeps 4
  • 1 King Bed

Executive King Bed Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio

  • Sleeps 2
  • 1 King Bed

Deluxe Two Bedrooms Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Executive Three Bedrooms Apartment

  • Sleeps 6
  • 1 King Bed

About the neighborhood

Ha Long

Located in Bai Chay within a short walk of Ha Long Night Market, Citadines Marina Halong is within a mile (2 km) of other popular sights such as Cái Dăm Market. This 580-room, 4.5-star hotel has 4 restaurants, an outdoor pool, and an indoor pool.

What's nearby

  • Ha Long Night Market - 5 min walk - 0.3 miles
  • Cái Dăm Market - 15 min walk - 0.8 miles
  • Dragon Park - 6 min drive - 3.0 miles
  • Ha Long International Cruise Port - 7 min drive - 3.7 miles
  • Tuan Chau Beach - 13 min drive - 5.5 miles

Getting around

  • Ga Ha Long Station - 10 min drive
  • Haiphong (HPH-Cat Bi) - 46 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬18 min walk
  • ‪Nha Hang Pho Bien - ‬16 min walk
  • ‪Magnolia Restaurant - ‬3 min walk
  • ‪Dung Anh Coffee - Bakery - ‬16 min walk
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬13 min walk

About this property

Citadines Marina Halong

Luxury hotel with 4 restaurants and a fitness center
Citadines Marina Halong features an indoor pool, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 1490000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and conference space.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, slippers, and bidets. Balconies, safes, and phones are other standard amenities. Change of towels is available on request.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Malay, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 350,000 for adults and VND 260,000 for children
  • 4 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • On The Rocks Rooftop Bar
  • Sandals Restaurant
  • Soul Bowl Restaurant

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,808 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Due to renovations, the following facilities will be closed until further notice: On The Rocks Bar (30th floor), Social Lounge, and the outdoor pool.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for VND 500000 per accommodation, per night
  • Dogs and cats only
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for VND 850000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 350000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1490000 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: VND 500000 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 850000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Citadines Marina Halong Hotel
Citadines Marina Halong Ha Long
Citadines Marina Halong Hotel Ha Long

Frequently asked questions

Is free cancellation available at Citadines Marina Halong?

Citadines Marina Halong provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Citadines Marina Halong?

This hotel is situated in Bai Chay within a short 5-minute walk of Ha Long Night Market and also 16 minutes on foot from Cái Dăm Market. You'll also find Bai Chay Beach and Dragon Park within a short drive.

Is there parking available at Citadines Marina Halong?

Yes, self parking is offered for free at the hotel. Though parking is available on request, accessible parking and bicycle parking are also available.

Does Citadines Marina Halong include a casino at the property?

No, Citadines Marina Halong doesn't have a casino.

Will I find an indoor pool at Citadines Marina Halong?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

What do couples enjoy most about Citadines Marina Halong?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a garden-view restaurant.

Are there hot tubs at Citadines Marina Halong?

No, there isn't a spa tub at this hotel.

Does Citadines Marina Halong feature a restaurant that includes a breakfast menu?

Yes, Citadines Marina Halong has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Citadines Marina Halong allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Citadines Marina Halong for a fee of VND 500000 per accommodation, per night.

Does Citadines Marina Halong have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Citadines Marina Halong?

The closest major airport to Citadines Marina Halong is Haiphong (HPH-Cat Bi), which is 25.3 mi away (46 minutes by car). Another top airport is Van Don Intl. Airport (VDO), which is around 28.5 mi away.

Are there rooms with balconies at Citadines Marina Halong?

Yes, every guestroom at Citadines Marina Halong comes with a balcony with some featuring bay or garden views.

Citadines Marina Halong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shahrukh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience with family
Stayed 3 nights in Dec 2024

10/10 Excellent

catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful property with amazing ocean view
Stayed 1 night in Nov 2024

10/10 Excellent

Ha anh

Stayed 1 night in Sep 2024

8/10 Good

Jonathan, San Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly took a beating from the storm but overall good. -2.5 for not serving any water or drinks untill half finished eating dinner and 3 requests.. Hello... :-\ Breakfast was above average and rest staff was very good so earned 1 back. Certainly 5 potential. Recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Ralph J

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel but noisy construction nearby and not many dining options in the hotel
Stayed 3 nights in May 2024

10/10 Excellent

Anh Quoc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay and relax.
Stayed 1 night in Mar 2024

10/10 Excellent

Laxmikant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was very relaxing. The 2 swimming pools are too small and way too crowded. The breakfast is not good. Overall the place is good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is stunning, spotlessly clean and the pools are really nice. Breakfast buffet was varied and had a massive selection. Unfortunately the bed was the hardest we have experienced in any hotel and we did not have a good nights sleep. The shower is bizarre too, it’s in the bath at the same level as the bath tap, and there is no holder or bath curtain meaning you have to hold the shower head and water goes on the floor no matter how careful you are. The area around the hotel is almost completely abandoned.

10/10 Excellent

CINDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL 👍👍👍

Excellent is only the world i can say for this hotel. I give 5 ⭐️ for all & definitely will recommend to all my friends if they visit Halong Bay in future.
Stayed 2 nights in Mar 2023

2/10 Terrible

Samuel

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Building site - do not book!

We booked 2 nights here for my gf’s 30th and regret the entire experience. A room with a view (of the bay) = you could just about see the bay but most of the view was of the giant construction site surrounding the hotel. There’s no mention of this on hotels.com and the photos shown are CGI = there’s absolutely zero greenery surrounding the hotel and construction went on from 8am to 10pm at night. See photos for the view from the balcony, it was very noisy! When we arrived, we immediately wanted to check out after realising the hotel wasn’t as marketed or as expected. Despite spending over 4 hours on the phone to various agents from hotels.com, none of them were able to help and I was told to wait 10+ days for a response, despite only staying for x 2 nights. On the first night, there was a party happening next door until 2am. Despite several phone calls and trips to reception, they weren’t able to get our neighbours to turn the music down. We ended up having to request a room change just for a quiets night sleep - and zero apologies given for the inconvenience. Hotel was also like a ghost town, very few people there, probably because of the construction and fake photos that hotels.com shows of it. Do not stay here, and also do not book through hotels.com either as customer service is terrible !
Stayed 2 nights in Nov 2022

10/10 Excellent

Matthew, Christchurch

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is located in the middle of nowhere in an area in full development but yet inhabited. It might be ok in a few years but not now. Severe problems with the A/C.
Stayed 2 nights in Aug 2022

10/10 Excellent

PARMOD K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Cheap and nice hotel
Stayed 1 night in Nov 2024

8/10 Good

won tae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

minjeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 호텔

최상의 호텔입니다. 뷰도 좋고 깨끗하고 친절하고 아쉬움이 없는 최고의 호텔이라서 또 가고 싶습니다.
Stayed 1 night in Apr 2024

10/10 Excellent

YAERIN

Stayed 1 night in Jul 2023