Phoenix Hotel

4.0 star property
Family-friendly hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Phoenix Hotel

Interior
Bar (on property)
Breakfast, lunch, dinner served; local and international cuisine
1 bedroom, minibar, in-room safe, desk
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Gym
  • Housekeeping

Explore the area

Map
92T, Nguyen Trai street, Ha Giang, Tuyen Quang, 310000
  • Tay Con Linh
  • Hà Giang Provincial Museum
    ‪3 min drive‬
  • Ha Giang Stadium
    ‪3 min drive‬

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Room options

Deluxe Room

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Single Room

  • 376 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ha Giang

Phoenix Hotel places you within 2 miles (3 km) of Ha Giang Km 0 Milestone and Mau Temple. This 4-star hotel has 140 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Ha Giang Km 0 Milestone - 2 min drive - 1.6 miles
  • Mau Temple - 2 min drive - 1.8 miles
  • Hà Giang Provincial Museum - 3 min drive - 2.1 miles
  • Ha Giang Stadium - 3 min drive - 2.3 miles
  • Waterfall No. 6 - 11 min drive - 5.9 miles

Restaurants

  • ‪Cơm Niêu An Nhiên - ‬2 min drive
  • ‪Blue Sky - ‬3 min drive
  • ‪Quán Cơm Hiền Lương - ‬2 min drive
  • ‪PIZZA HERE by the slices - ‬14 min walk
  • ‪Phở Nghĩa - ‬2 min drive

About this property

Phoenix Hotel

Family-friendly hotel with a fitness center and a sauna
At Phoenix Hotel, guests enjoy a children's pool, a gym, and a sauna. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a business center, and a library.
49-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Minibars, electric kettles, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Phoenix Ha Giang
Phoenix Hotel Hotel
Phoenix Hotel Ha Giang
Phoenix Hotel Hotel Ha Giang

Frequently asked questions

Are free cancellation options available at Phoenix Hotel?

Phoenix Hotel provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see around Phoenix Hotel?

This hotel is located in Ha Giang, close to Ha Giang Stadium, Tay Con Linh, and Hà Giang Provincial Museum. You'll also find Ha Giang Km 0 Milestone and Mau Temple within a short drive.

Is parking available on site at Phoenix Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Phoenix Hotel?

Spa services at the hotel include mani/pedis and massages.

Does Phoenix Hotel feature a casino at the property?

No, Phoenix Hotel doesn't have a casino.

Is there an indoor pool at Phoenix Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Phoenix Hotel?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Are there hot tubs at Phoenix Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Phoenix Hotel feature a restaurant that includes a breakfast menu?

Yes, Phoenix Hotel serves breakfast for a surcharge from its restaurant.

Does Phoenix Hotel allow pets to stay for free?

No, pets aren't allowed at Phoenix Hotel.

Are there connecting rooms at Phoenix Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Phoenix Hotel?

No, at Phoenix Hotel, there aren't any guestrooms that list a balcony.

Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 31 reviews
Rating 8 - Good. 10 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location,
Stayed 1 night in Mar 2025

10/10 Excellent

Ann, SHAFTESBURY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel. I did not expect a lot because Ha Giang is not huge for tourism, and, to be honest, the room rates were not expensive. However, i was delighted to find myself in a lovely hotel, modern, clean, well-maintained. Our room was great, with double aspect windows, a good size, modern bathroom. The buffet breakfast was good with plenty of choices. The staff at reception were very helpful & spoke good English (I did not expect that!) They organised a car & driver for us the following day, so that we could see the beautiful scenery around Ha Giang. Above, all, I will always remember sitting on the lovely terrace at the back of the hotel, enjoying a cold beer! This terrace looks across a lovely river with high karst mountains on the other side. It really is a stunning setting & i am surprised that the hotel doesn't show more pictures of this in it's advertising!! It is not often that a hotel has such a tempting and lovely outlook to offer. So, if anyone reads this and is thinkjng of going to Ha Giang - definitely go there!!! It's a lovely town in a beautiful mountain & riverside setting, with a stunning surrounding area.....and i very much recommend staying at The Phoenix Hotel!!! (I don't usually write so much in a review.....but this horel & place were such a lovely surprise!!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and English speaking staff. The hotel room is nice with a gorgeous view of the Lo River. Definitely take a room with the Riverview. On the downside, the pool is not heated and too cold at least in March. At least when I was here the the sauna is under Repair. Would otherwise recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Big beautiful hotel in Hagiang, comfortable rooms splendid breakfast well worth it, place next door is nice food. Winmart 10 min walk (turn right) . town centre 20 min walk turn right. A regional town not yet touristy like Sapa.
Stayed 2 nights in Jan 2025

8/10 Good

Dung, las vegas

Stayed 1 night in Dec 2024

6/10 Okay

Angus

Liked: Cleanliness
Disliked: Staff & service
It's not all it's made out to be
Stayed 1 night in Nov 2024

10/10 Excellent

Lara

Stayed 1 night in Mar 2024

8/10 Good

mica, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 4 days riding a motorcycle around Northern Vietnam this hotel was extremely comfortable. Comfortable bed, never ending hot water, the food was great and the staff were friendly and helpful. My only complaint is that I asked for a sauna & massage, I tried telling the girls i wanted the sauna first but they had no interest in figuring out what i was saying and then my hour long massage only lasted about 40 minutes and was still charged full price. So if i had it to do over I'd stay at same hotel but probably get my massage somewhere else
Stayed 1 night in Jan 2024

6/10 Okay

Brian

Stayed 1 night in Dec 2023

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service

Good place for the price!

Half decent place to stay for reasonable price. Overall the hotel is nice and certainly nice for 48 bucks a night. Cleanliness was good. Gets a little noisy at night with the concrete walls in the hallways. Everything echoes people’s voices/doors closing etc. Limited western TV options.. so be it. Great views of the mountains on the back side of the hotel and some good room service options.
room balcony
Stayed 3 nights in Dec 2023

10/10 Excellent

Rajwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very center. It is easy to get to many famous places in Hanoi. Max and his staffs are kindly and helpful. In there you can book the good tours also. I had good experience and definitely come back this hotel next time. Thanks

8/10 Good

Dana Jon

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel in Ha Giang. A bit far from shops and restaurants, but their restaurant is fine if you want a quick meal. Pool was closed, disappointing given hot weather.
Stayed 1 night in Apr 2023

10/10 Excellent

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in the center on Ha Giang. Staff is very helpful, food in restaurant was good too.
Stayed 1 night in Apr 2023

10/10 Excellent

Sook Mann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful and always with a smile. Hotel has beautiful view, good room size, clean and very comfortable beds. Good breakfast, good variety and choice. Couple downside, 1) the "pho" is not very good and 2) some of the local tourists are very noisy specially early morning when leaving for their tour.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is modern and clean.
Stayed 1 night in Oct 2019

10/10 Excellent

Seong Ho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Karsten

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Acceptabelt ophold

Stayed 2 nights in Mar 2024

10/10 Excellent

marie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

8/10 Good

MIN WOO

Stayed 1 night in Mar 2024

10/10 Excellent

Víctor Manuel Ortiz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Thuy Dung, Friedrichsdorf

Stayed 1 night in May 2023