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 Gulf Shores •1 Room
 Gulf Shores • 1 Room
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Holiday Inn Express & Suites Gulf Shores

2.5 out of 5.0
Overview Reviews Amenities & Policies
160 W Commerce Avenue, Gulf Shores, AL
1-844-663-2269
  • Walking distance to Ala...
  • Free WiFi and wired Int...
  • Free parking
  • Outdoor pool
4.1
out of 5
"Good!"
See all 47 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

Very nice, spacious room! Staff was friendly and helpful!

Conveniently located near everything. While there is not a light on the road there are plenty of avenues that could be quickly reached that do.

This hotel has everything you need and conveniently located close to restaurants and the beach.

Breakfast was great! Just not enough seats to accommodate the people. Had to take the food back to our room. No matter how you arrive.

Worst cable tv EVER. ridiculous auality. Like a cable operation from the 1970s

Very nice, clean hotel with a good breakfast. Only complaint was a loud noise coming from the gutters which would start every morning around 4:40am and would wake us up. We looked and it appeared all the rooms were equally distanced from the gutters, so moving our room would not have lessened the noise. Don't know what it is, but was a real negative to an otherwise really nice hotel.

Great hotel. Breakfast lacking fruit. Quite atmosphere. Comfy beds!

The staff were very friendly. Very close to Wal-Mart. Rooms were very clean.

I loved it and I will definitely be back again ...outstanding job

This hotel and the staff were excellent. If I were here on vacation the beach and all attractions were a few minutes away. Everything you would expect from a Holiday Inn Express, a great stay

Hotel staff was excellent , very clean facility. Everything about our stay was excellent except for the comfort of the bed. Our particular bed was not as comfortable as we have grown accustomed to from Holiday Inn. Other than that, great experience

It's average holiday inn and think it's Too expensive for this area

Ck in clerk very nice man. Even reduced rate to include senior citizen discount. Signed papers, gave I'd & Cc. Room nice & clean. NO HOT WATER ON 4TH FLOOR. Second night, notified clerk, went to dinner came back to Luke warm water. At ck out, wife went to front desk for receipt. Older lady having confrontation with some one in back room. Ask for receipt, clerk said no. Rudely, we don't do that?.. After packing car, went for receipt. Same rude wicked witch. Told me rate charged and total. I mentioned senior citizens rate changed by ck in clerk and ask for copy of paper I signed. Very rudely said we don't make changes and scratched out rate. Only $8, but the rudely hate she exibited, only gets negative ratings. Still did not receive any paperwork. Rude clerk needs to find a non-customer service job.

Near Lambert's and the Beach. Great Value and service.

The room was beautiful and clean! We had a wonderful time! The only thing I missed was a balcony to look out on and breathe the salt water air!!! The staff were very helpful and informative. My grand children loved making their own pancakes from the machine for breakfast.

Room was clean, comfortable and quiet. Hotel is convenient to everything in Gulf Shores. Breakfast is typical for a free hot breakfast, which is to say, edible but not exciting.

Stayed for one night in the king bed suite. Room was clean and comfortable. I was surprised that there were two TV's (one for the bed, one for the couch). WI-FI connection was flawless. Breakfast was the usual (and good) assortment of eggs, biscuits, gravy, sausage, pancakes, cereal, yogurt, toast, bagels, etc. Only complaint was that it is hard to see from the road when you are first looking for it.

The room was clean, however, the night noise in the hall kept me awake until 4:30 in the morning.

Very pleasant. Rooms were clean and comfortable. We wanted off the crowded beach and this was perfect as it is just feet off a major highway Food was plentiful with fruit and juice and wonderful cinnamon rolls!

W Commerce Avenue Gulf Shores AL

Hotel highlights

  • Walking distance to Alabama Gulf Coast Zoo
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Alabama Gulf Coast Zoo is a short stroll from Holiday Inn Express & Suites Gulf Shores, and other popular attractions like Gulf State Park are within a mile (2 km). This 89-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Holiday Inn Express & Suites Gulf Shores, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and free newspapers.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2
$70* Per night/room Oct 27 - Oct 28

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room

King 1 | Queen 2 | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

King 1 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Gulf Shores

Everyone (10) Business (2) Couples (12) Family (12) Friends (4) Other (5)
4
Families

Very nice, spacious room! Staff was friendly and helpful!

By on Sep 30, 2019

Review comment responded on Oct 2, 2019

Thank you for this awesome review. We are thrilled to hear that you enjoyed staying with us at The Holiday Inn Express & Suites in beautiful Gulf Shores, AL. We are anticipating your next arrival with us!

4
Family with small children

Conveniently located near everything. While there is not a light on the road there are plenty of avenues that could be quickly reached that do.

By on Aug 12, 2019

Review comment responded on Aug 20, 2019

Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us at the Holiday Inn Express in beautiful Gulf Shores, AL. We are anticipating your next arrival with us!

5
Family with small children

This hotel has everything you need and conveniently located close to restaurants and the beach.

By on Jun 14, 2019

Review comment responded on Jun 18, 2019

Thank you for your feedback. We are thrilled to hear that you enjoyed your stay with us at the Holiday Inn Express in beautiful Gulf Shores, AL! We hope to see you again in the future.

4
Everyone

By on Jun 2, 2019

Review comment responded on Jun 4, 2019

Thank you so much for your wonderful feedback. We are thrilled to hear you had such a wonderful experience staying with us at The Holiday Inn Express in Gulf Shores, AL. We hope to see you again in the future!

4
Families

Breakfast was great! Just not enough seats to accommodate the people. Had to take the food back to our room. No matter how you arrive.

By on Jun 1, 2019

Review comment responded on Jun 4, 2019

Thank you so much for your wonderful feedback. We are thrilled to hear you had such a wonderful experience staying with us at The Holiday Inn Express in Gulf Shores, AL. We do have plans for renovation to our lobby, breakfast area, and ground floor this fall. We hope once these are complete, you will stay with us again!

2
Everyone

Worst cable tv EVER. ridiculous auality. Like a cable operation from the 1970s

By on Jan 3, 2019

Review comment responded on Jan 7, 2019

Hi Anonymous. Thank you for your feedback. We strive to give our guests good quality experiences when they stay with us. We sadly missed the mark when it comes to your stay and the television in your room. We hope to have another chance to meet your expectations in the future.

4
Everyone

Very nice, clean hotel with a good breakfast. Only complaint was a loud noise coming from the gutters which would start every morning around 4:40am and would wake us up. We looked and it appeared all the rooms were equally distanced from the gutters, so moving our room would not have lessened the noise. Don't know what it is, but was a real negative to an otherwise really nice hotel.

By on Sep 14, 2018

Review comment responded on Sep 15, 2018

Thank you for your feedback. We apologize about the noise you experienced during your stay. We will look into this immediately and will ensure this is not experienced in the future. We are thrilled to hear that you did overall enjoy your stay and we hope to see you again in the future!

5
Everyone

Great hotel. Breakfast lacking fruit. Quite atmosphere. Comfy beds!

By , from gulf shores al on Jul 13, 2018

Review comment responded on Jul 14, 2018

Thank you for your feedback. We are thrilled to hear that you enjoyed your stay and found comfort in our new mattresses. We hope to see you again in the future!

5

very friendly staff

Everyone

The staff were very friendly. Very close to Wal-Mart. Rooms were very clean.

By on Oct 23, 2017

Review comment responded on Oct 25, 2017

Thank you for taking the time to tell us about your experience at Holiday Inn Express Gulf Shores. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5

excellent hotel,amazing staff

Everyone

I loved it and I will definitely be back again ...outstanding job

By , from Birmingham, Alabama on Nov 4, 2016

Review comment responded on Nov 8, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexander L. General Manager

Holiday Inn Express & Suites Gulf Shores

160 W Commerce Avenue, Gulf Shores, AL 36542
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