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Holiday Inn Express & Suites Gulf Shores

2.5 out of 5.0

Recent guest reviews

I loved it and I will definitely be back again ...outstanding job

This hotel and the staff were excellent. If I were here on vacation the beach and all attractions were a few minutes away. Everything you would expect from a Holiday Inn Express, a great stay

Hotel staff was excellent , very clean facility. Everything about our stay was excellent except for the comfort of the bed. Our particular bed was not as comfortable as we have grown accustomed to from Holiday Inn. Other than that, great experience

It's average holiday inn and think it's Too expensive for this area

Ck in clerk very nice man. Even reduced rate to include senior citizen discount. Signed papers, gave I'd & Cc. Room nice & clean. NO HOT WATER ON 4TH FLOOR. Second night, notified clerk, went to dinner came back to Luke warm water. At ck out, wife went to front desk for receipt. Older lady having confrontation with some one in back room. Ask for receipt, clerk said no. Rudely, we don't do that?.. After packing car, went for receipt. Same rude wicked witch. Told me rate charged and total. I mentioned senior citizens rate changed by ck in clerk and ask for copy of paper I signed. Very rudely said we don't make changes and scratched out rate. Only $8, but the rudely hate she exibited, only gets negative ratings. Still did not receive any paperwork. Rude clerk needs to find a non-customer service job.

Near Lambert's and the Beach. Great Value and service.

The room was beautiful and clean! We had a wonderful time! The only thing I missed was a balcony to look out on and breathe the salt water air!!! The staff were very helpful and informative. My grand children loved making their own pancakes from the machine for breakfast.

Room was clean, comfortable and quiet. Hotel is convenient to everything in Gulf Shores. Breakfast is typical for a free hot breakfast, which is to say, edible but not exciting.

Stayed for one night in the king bed suite. Room was clean and comfortable. I was surprised that there were two TV's (one for the bed, one for the couch). WI-FI connection was flawless. Breakfast was the usual (and good) assortment of eggs, biscuits, gravy, sausage, pancakes, cereal, yogurt, toast, bagels, etc. Only complaint was that it is hard to see from the road when you are first looking for it.

The room was clean, however, the night noise in the hall kept me awake until 4:30 in the morning.

Very pleasant. Rooms were clean and comfortable. We wanted off the crowded beach and this was perfect as it is just feet off a major highway Food was plentiful with fruit and juice and wonderful cinnamon rolls!

Check-in and check-out was fast and without hassle. Breakfast was about as expected for this type of hotel, hot cinnamon rolls were a plus. Location was great, close to the Gulf Shores tourist spots as well as 180 to get out to the Fort Morgan area beaches. Didn't use the pool or fitness room but they looked nice.

Friendly helpful staff. Clean room and a great healthy variety at breakfast.

Very nice and comfortable! !! We would recommend it to our friends and family! !!

Clean hotel with a great breakfast. I would recommend this hotel to a friend. It is not far from the beach.

What more can I say..........When they put us on the bottom floor I thought we would be up all night due to excess noise. When the door of our room closed it was if the whole world outside went away..........

Enjoyed the stay and would stay there again. The buffet breakfast was very good. Staff was very friendly and helpful. Rooms were very clean and comfortable

The rooms were clean and orderly and the wifi was great. Location is good if you don't have to stay right on the beach.

We enjoyed our stay we were close to the beach and local resturants. Staff was friendly and helpful.The rooms were clean and comfortable.

My wife and I found our stay very relaxing and we have recommended Holiday Inn express to family and friends.

160 W Commerce Avenue Gulf Shores AL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Holiday Inn Express & Suites Gulf Shores places you within a leisurely stroll of Gulf Shores Museum and Zooland Mini Golf. This 89-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. It's also near Alabama Gulf Coast Zoo and Gulf Shores Golf Club.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 89 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Other standard amenities include free local calls, hair dryers, and ironing boards.


Property features

At Holiday Inn Express & Suites Gulf Shores, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include a meeting room, a business center, and free newspapers.

Room options

Executive Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Gulf Shores

Everyone (5) Business (2) Couples (12) Family (10) Friends (4) Other (5)
5

excellent hotel,amazing staff

Everyone

I loved it and I will definitely be back again ...outstanding job

By , from Birmingham, Alabama on Nov 4, 2016

Review comment responded on Nov 8, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexander L. General Manager

5

here for business

Everyone

This hotel and the staff were excellent. If I were here on vacation the beach and all attractions were a few minutes away. Everything you would expect from a Holiday Inn Express, a great stay

By on Aug 4, 2016

Review comment responded on Nov 9, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexander L. General Manager

4

great hotel at a fair price

Everyone

Hotel staff was excellent , very clean facility. Everything about our stay was excellent except for the comfort of the bed. Our particular bed was not as comfortable as we have grown accustomed to from Holiday Inn. Other than that, great experience

By , from Tennessee on Apr 19, 2016

3

overpriced

Everyone

It's average holiday inn and think it's Too expensive for this area

By on Apr 11, 2016

2

ck out clerk, wicked witch

Everyone

Ck in clerk very nice man. Even reduced rate to include senior citizen discount. Signed papers, gave I'd & Cc. Room nice & clean. NO HOT WATER ON 4TH FLOOR. Second night, notified clerk, went to dinner came back to Luke warm water. At ck out, wife went to front desk for receipt. Older lady having confrontation with some one in back room. Ask for receipt, clerk said no. Rudely, we don't do that?.. After packing car, went for receipt. Same rude wicked witch. Told me rate charged and total. I mentioned senior citizens rate changed by ck in clerk and ask for copy of paper I signed. Very rudely said we don't make changes and scratched out rate. Only $8, but the rudely hate she exibited, only gets negative ratings. Still did not receive any paperwork. Rude clerk needs to find a non-customer service job.

By on Feb 29, 2016

5

nice

BusinessTravelers

Near Lambert's and the Beach. Great Value and service.

By on Dec 28, 2015

4

everything was wonderful!

Families

The room was beautiful and clean! We had a wonderful time! The only thing I missed was a balcony to look out on and breathe the salt water air!!! The staff were very helpful and informative. My grand children loved making their own pancakes from the machine for breakfast.

By on Jul 30, 2015

4

pleasant stay

Couples

Room was clean, comfortable and quiet. Hotel is convenient to everything in Gulf Shores. Breakfast is typical for a free hot breakfast, which is to say, edible but not exciting.

By on Dec 1, 2014

4

nice weekend stay

GetawayWithFriends

Stayed for one night in the king bed suite. Room was clean and comfortable. I was surprised that there were two TV's (one for the bed, one for the couch). WI-FI connection was flawless. Breakfast was the usual (and good) assortment of eggs, biscuits, gravy, sausage, pancakes, cereal, yogurt, toast, bagels, etc. Only complaint was that it is hard to see from the road when you are first looking for it.

By on Oct 22, 2014

4

tennis tournament at the beach

GetawayWithFriends

The room was clean, however, the night noise in the hall kept me awake until 4:30 in the morning.

By on Sep 29, 2014