I wondered why a Property management company was on VRBO advertising. But since it was last min we didn't have much to choose from... never again!
Property was disgusting. Pics were like 3 years old. The kitchen was left dirty, dishes with food, pot holders had food caked on them too, the dishwasher falls out of the frame when you open the door, fridge barely worked felt like my food was going to go bad, there was ROACHES, the walls needed painted 3 years ago too, master bed room doesn't lock, bathroom door doesn't lock or even shut, hair all over the shower walls, I don't think the shower was touched, twin beds under master bed and spare bed were impossible to get out, towels felt like sand paper and were as big as a hand towel, everything provided was the cheapest thing. There is a strict rule about calling to complain about cleaning within 12 hours.. well that's in the middle of the night and we drove 12 hrs, but I called to just let them know everything going on after I saw the roaches. The manager was a jerk told me I was LYING. Worst I mean WORST company I've EVER dealt with. I wasn't asking for anything I was providing feedback. Things would've went a lot smoother if Bob just would've listened and fixed the problem after us.. I heard they switched owners and haven't been the same since. Just think before you rent!