4/10 Poor
Kristen M.
Jun 26, 2025
Had to leave early - not a smoke-free building and mold
I was not going to leave a review, but the host has rated me as a guest, and I can’t see the rating until I review.First, the positives…lovely decor, gorgeous beach, great location. Rick was responsive and didn’t dismiss my concerns. Not sure how he actually felt since he reviewed me. But we felt bamboozled because the listing says, “Royal Palms is a smoke-free building” and…it is absolutely not, even by the admission of Rick. We couldn’t sit out on our balcony (one of the main reasons we rented!) due to the horrendous thick cigarette smoke. The way the balcony is tucked in provides zero fresh breeze. We would sit outside for a 2 minutes and then the smoke started again. Rick suggested we knock on the neighbors door and ask them to stop - but he did contact security which was appreciated but not sure how that would fix it since the building allows smoking.Additionally, if you have any health sensitivities to mold, this condo will stir those up. 3/4 of us had a headache every time we stepped into the condo and felt much better when leaving. Rick suggested we pull out his sanitizing box, but it warned to only run “unoccupied” due to the danger of creating ozone, so we did not feel comfortable doing that. We have stayed at many oceanfront condos without dealing with such mold issues.Many other little things (bedspreads dirty, shower curtains molded) & Rick was awesome to rectify those…he brought new ones next day. However mold & cigarette smoke are dealbreakers for us.
Kristen M.
Stayed 2 nights in Jun 2025