2/10 Terrible
Devon A.
12 jul. 2023
No customer service and not clean
When we pulled up the trash was overflowing and not taken to the curb. The house was dirty. The bedding had vomit on it. There was blood on the bathroom floor. The washer had mold throughout it. There was nothing to clean the washer with. I called customer service and they brought sheets for everyone but just left them inside the door. They didn’t come and make the beds with the new bedding and take the soiled bedding away. There was hair and old soap in all the showers. Overall the place didn’t look to have been cleaned after the previous guests. When I called customer service they had told me they would send someone to clean and no one ever showed up. I was told to send pictures to the email provided and got blocked from the email. I reached out several other times to see when someone would be there to clean and nothing was ever resolved.
Devon A.
Se hospedó 4 noches en julio de 2023