6/10 Aceptable
Shona B.
9 mar. 2025
Disappointed
The property was ok. Dated appliances and fixtures like door knobs and shower nozzles and functional electric outlets could improve substantially. The biggest issue we had was the delayed and poor communication from the booking agent, sometimes taking days. Misinformation about internet logins and then not getting back to me for days. The pool and beach access weren’t available and we weren’t informed before our arrival. The facility posted this information a week before we arrived. This would have changed our booking as we have a daughter with special needs- making easy access to beach and a pool necessary for our vacation. Neither were an option. We were devastated to say the least as this is our only vacation for the year and it felt like more work than rest. Will not consider booking with this group again in the future. Condo was clean. Could use more towels and updated cookware. Overall, condo isn’t bad minus facility issues. One Elevator Was also down- again an essential for us. :(
Shona B.
Se hospedó 4 noches en marzo de 2025