Tolani Resort Koh Samui

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A resort with a pool, lounge chairs, and a view of the ocean.

A beach with lounge chairs and thatched umbrellas.

A beachside room with a view of the ocean, a hanging light fixture, and seating areas.

A modern bathroom with a large bathtub, a sliding glass door leading to a balcony, and a minimalist design.

A modern bathroom with a bathtub, a sink, and a large window overlooking a pool and lush greenery.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Spa
Parking included
Free WiFi
Restaurant
Air conditioning

Explore the area

442 Moo 1, Baan Hua Thanon, Tumbol Maret, Koh Samui, Surat Thani, 84310

Place, Hua Thanon Beach
‪5 min walk‬
Place, Samui Aquarium
‪5 min walk‬
Place, Guan Yu Shrine
‪3 min drive‬
Airport, Samui Intl. Airport (USM)
‪29 min drive‬

Room options

A modern hotel room with a large bed, a glass-enclosed shower area, and a separate sitting area with a view of the bathroom.

Deluxe Garden Villa with Unlimited Spa

Garden view
925 sq ft
1 bedroom
Sleeps 2
1 King Bed

A modern resort with a swimming pool, outdoor seating, and a covered patio area.

Deluxe Pool Villa with Unlimited Spa

Exceptional

1744 sq ft
1 bedroom
Sleeps 2
1 King Bed

An aerial view of a swimming pool surrounded by lush greenery, with a person swimming and another on a floating platform.

Tropical Pool Villa with Unlimited Spa

Exceptional

1507 sq ft
1 bedroom
Sleeps 3
1 King Bed

A poolside area with a lounge chair, a thatched umbrella, and a view of a modern building with a pool.

Family Pool Villa with Unlimited Spa

2368 sq ft
2 bedrooms
Sleeps 5
2 King Beds

A poolside area with lounge chairs, a thatched umbrella, and a pool.

Two Bedroom Pool Villa with Unlimited Spa

2691 sq ft
2 bedrooms
Sleeps 5
2 King Beds

Deluxe Garden Villa

Garden view
915 sq ft
1 bedroom
Sleeps 2
1 King Bed

Deluxe Pool Villa

1744 sq ft
1 bedroom
Sleeps 2
1 King Bed

Tropical Pool Villa

1507 sq ft
1 bedroom
Sleeps 3
1 King Bed

Family Pool Villa

2368 sq ft
2 bedrooms
Sleeps 5
2 King Beds

Two Bedroom Pool Villa

2691 sq ft
2 bedrooms
Sleeps 5
2 King Beds

A bedroom with a bed, a mural, a window, and a view of the outdoors.

Family Pool Villa

Sleeps 5
2 King Beds

QUADRUPLE KING BED TWO BEDROOMS

Sleeps 6

Room DELUXE

Sleeps 10

About the neighborhood

Koh Samui

Tolani Resort Koh Samui places you next to Hua Thanon Beach and within a mile (2 km) of Hua Thanon Fish Market. This 5-star resort has 27 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

View more Resorts in Koh Samui

What's nearby

Hua Thanon Beach - 5 min walk - 0.3 miles
Samui Aquarium - 5 min walk - 0.3 miles
Hua Thanon Fish Market - 3 min drive - 1.0 mile
Guan Yu Shrine - 3 min drive - 1.2 miles
Buddha Footprint - 3 min drive - 1.2 miles

Getting around

Samui Intl. Airport (USM) - 42 min drive

Restaurants

‪Holiday beach Bar&Restaurant (Koh Samui) - ‬3 min drive
‪thai food - ‬17 min walk
‪Homegrown X Cafe K.O.B - ‬3 min drive
‪Toh Chuan Chim - ‬16 min walk
‪Vitamin Sea - ‬3 min drive

About this property

Tolani Resort Koh Samui

Tolani Resort Koh Samui features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 1500 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a gym, free WiFi in public areas, and free use of bicycles.

Guests can expect to find free WiFi and 39-inch LCD TVs with digital channels and Netflix. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Dining areas, sitting areas, and private fenced yards are also available. Weekly housekeeping is available.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, LANI SPA. The spa is open daily.

Similar properties

Pool
Spa
Kids pool
Parking included

$133 nightly

Oct 12 - Oct 13

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM on request
Free area shuttle up to 3 km
Ferry terminal shuttle (surcharge)
Free shopping center shuttle
Onsite parking available only on request
Free uncovered self parking on site
Free RV/bus/truck parking on site

Food and drink

Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 750 for adults and THB 375 for children
A bar/lounge
A restaurant
Couples/private dining
Private picnics

Things to do

Beach volleyball
Children's pool
Fitness classes
Free bicycle rentals
Full-service spa
Gym
Outdoor pool
Playground
Scooter/moped rentals

Family friendly

Beach toys
Children's pool
Dining table
Free area shuttle
In-room crib
Laundry facilities
Outdoor pool
Playground
Pool toys
Separate in-room dining area
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (weekly)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
In a nature reserve
In the mountains
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevator (single-level property)
Smooth flooring in room
Wheelchair-accessible bathroom vanity

Mediterranean architecture
Reception hall
Renovated entire property - July 2024
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free crib
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

39-inch LCD TV with digital channels
Netflix
Streaming services

Food and drink

Champagne service
Dining table
Electric kettle
Free bottled water
Limited room service
Minibar
Separate dining area
Tea bags/instant coffee

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Laptop workspace
Laptop-compatible safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 1800.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately THB 750 for adults and THB 375 for children
Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
Housekeeping is available for an additional fee and varies based on unit size
Rollaway bed fee: THB 1800.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, mobile payments, and cash

Safety features at this property include a fire extinguisher and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-midnight
Check-out: 11:00 AM

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards, mobile payments, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Samui X2

X2 Hotel

X2 Hotel Samui

X2 Koh Samui Resort All Spa Inclusive

X2 Koh Samui All Spa Inclusive

X2 Resort

X2 Samui All Spa Inclusive Resort

X2 Resort All Spa Inclusive

X2 All Spa Inclusive

Frequently asked questions

What is there to do around Tolani Resort Koh Samui?

This resort is located in Koh Samui, just steps from Hua Thanon Beach. You'll also find Hua Thanon Fish Market and Hua Thanon Viewpoint less than a mile away.

How much does it cost to stay at Tolani Resort Koh Samui?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at Tolani Resort Koh Samui on Sep 21, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Tolani Resort Koh Samui?

Yes, uncovered self parking is offered for free at the resort. Though parking is available on request, free RV/bus/truck parking is also available.

Is there a spa at Tolani Resort Koh Samui?

LANI SPA is the name of the resort's full-service spa available for guests to enjoy.

Are there luxury amenities available at Tolani Resort Koh Samui?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and champagne service at this resort.

Does Tolani Resort Koh Samui feature a casino?

No, Tolani Resort Koh Samui doesn't have a casino.

Will I find an indoor pool at Tolani Resort Koh Samui?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Tolani Resort Koh Samui?

This boutique resort offers many amenities for couples, including champagne service as well as a restaurant and an outdoor pool.

Does Tolani Resort Koh Samui have a hot tub?

No, there isn't a spa tub at this resort.

Does Tolani Resort Koh Samui feature a restaurant that includes a breakfast menu?

Yes, Tolani Resort Koh Samui serves buffet breakfast each morning for a surcharge from its restaurant.

Will Tolani Resort Koh Samui allow pets to stay for free?

No, pets and service animals aren't allowed at Tolani Resort Koh Samui.

Does Tolani Resort Koh Samui have connecting rooms available?

Yes, you can book connecting rooms at this resort for your group or family vacation.

Where is the closest airport to Tolani Resort Koh Samui?

The closest major airport to Tolani Resort Koh Samui is Samui Intl. Airport (USM), which is 12.2 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Tolani Resort Koh Samui?

Yes, every guestroom at Tolani Resort Koh Samui comes with a deck/patio and some offer garden and pool views.

Does Tolani Resort Koh Samui have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Tolani Resort Koh Samui.

Tolani Resort Koh Samui Reviews

8.2

Very Good

8.0/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

7.8/10

Property conditions & facilities

Verified review

10/10 Excellent

René

Jan 29, 2026

Liked: Cleanliness, staff & service, amenities

This resort is just amazing 😍. Everything was beyond expectations, the room was beautiful, the pool was clean and nice. Everything was cleaned to Perfection every day, the pool was maintained and nice to come back to. The staff was so helpful and sweet, I would like to Thank Peem from the reception for being so nice and making our stay good

Stayed 3 nights in Jan 2026

Verified review

10/10 Excellent

Romain

Dec 31, 2025

Liked: Cleanliness, staff & service, amenities

La chambre est belle et spacieuse

Stayed 3 nights in Dec 2025

Verified review

10/10 Excellent

Karla

Jul 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wir haben uns im Tolani Resort sehr wohl gefühlt. Schade das die Bauarbeiten noch in vollem Gange sind. Dafür wurde das Frühstück morgens in die Villa gebracht. Personal war super freundlich. Besonders Jean Ble . Abends war eine traumhafte Ruhe …

Stayed 9 nights in Jun 2024

Verified review

8/10 Good

mark

Feb 20, 2020

Liked: Cleanliness, staff & service, room comfort

A great oasis, away from the madness

second time for us. Pro's - great staff, friendly manager, great food, it's isolated (but if you get the grab app you can get a cab to lamai) and great villa. For improvement- no mats on the beds around the pool or cushions on the sitting area. The decking has also seen better days and needs repair. We still enjoyed it lots, good value for money.

Stayed 4 nights in Feb 2020

Verified review

10/10 Excellent

Verified traveler

Dec 17, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was really fantastic!

Stayed 1 night in Dec 2019

Verified review

8/10 Good

Verified traveler

Dec 12, 2019

Liked: Staff & service, property conditions & facilities, room comfort

Spahotell med duktig personal.

Trevlig personal som tog hand om sina gäster väl.Rekommenderar dock pool villa framför garden villa om man vill ha det lite mer bekvämt.Frukosten var fantastisk med ett stort utbud då man även kunde beställa fritt från meny.Anläggningen är i behov av renovering då det var lite slitet.Svårt att få tider till behandlingar i deras spa som vi hade inkluderat i vårt pris.

Stayed 2 nights in Dec 2019

Verified review

8/10 Good

Verified traveler

Jun 29, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is amazing, with great views and good staff who are friendly and supportive. If you want to relax and get away from everything stay here

Stayed 4 nights in Jun 2019

Verified review

8/10 Good

Verified traveler

Apr 22, 2019

Liked: Staff & service, amenities

Disliked: Cleanliness

Das Personal war unschlagbar freundlich! Die Spa Anwendungen sind sehr zu empfehlen und werden professionell durchgeführt. Das Mobiliar ist schon sehr in die Jahre gekommen und das Bad ist mega verkalkt. Die Reinigung der Zimmer war täglich nur oberflächlich. Ein Kaffeefleck hat uns die ganzen 10 Tage begleitet. Ein Trinkglas welches versehentlich zerbrach wurde uns mit 150thb in Rechnung gestellt.

Stayed 10 nights in Apr 2019

Verified review

8/10 Good

Axel

Mar 17, 2019

Liked: Staff & service, property conditions & facilities, room comfort

perfecto para relajarse buen trato al cliente

La estancia fue exquisita, el lugar es maravilloso y el personal que trabaja en el hotel es muy agradable y atento. La villa, muy bonita, grande espaciosa comoda. necesitan acuatlizar los televisores. el desayuno muy bien, completo. pero algunos días faltaba producto fresco. los cristales en general de todo el hotel están muy sucios. tienen que limpiarlos mas y mejor. cuando haces el check in son muy simpáticos. pero no explican o no dan suficiente información de los servicios que pueden ofrecer. como alquilar una motocicleta. hay que preguntar para todo. el spa muy bien, teníamos todos los tratamientos incluidos. algunos tratamientos faciales podrían ser mejor. los masajes buenos el peronal muy amable. en general la experiencia muy positiva, definitamente repetiría. es un lugar donde la tranquildad reina por todos los rincones.

Stayed 5 nights in Mar 2019

Verified review

10/10 Excellent

Verified traveler

Nov 14, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 3 nights in Oct 2018

Verified review

8/10 Good

Wei Nin

Nov 12, 2018

Liked: Staff & service, property conditions & facilities, room comfort

Pretty Good

Overall it's pretty comfortable. Very private. Location is not the most convenient. Service is very good. There's only one restaurant at the resort. It's pricy compare to most of the restaurants on the island. Food is average. When we first entered our villa, there was a big area of staining on the floor. I asked about it, they told me it was part of the flooring.......

Stayed 2 nights in Nov 2018

Verified review

10/10 Excellent

firdaus

Sep 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and quiet resort.

rooms were great, beautiful and clean. breakfast was good but if you could provide a selection of halal menu would be a plus point for the Muslims to stay in your resort. Overall was a pleasant stay with good services and friendly staffs. Only one thing i wasnt happy about was the all inclusive spa treatment given. took a deepcleansing package for 45mins but the treatment was done for only 25mins. the foot massage wasnt like a massage. quite dissappointed with the spa but overall the stay was pleasant.

Stayed 3 nights in Sep 2018

Verified review

8/10 Good

NAP SHIN NANCY

Jun 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置偏遠，但六星級的舒適，一流的服務

以整體來說，X2需說是十分偏遠，但服務一流的酒店所謂的十分遍遠，就是我們這次在查汶大街過去，我們撘車就用了差不多一個小時才到。然後到了就發現酒店的所在地根本就是居民的住宅區，完全不接近旅遊區，酒店附近沒有便利店，也沒有餐廳，到了晚上幾乎就只能留在酒店裏。在入住的時候，職員給了我們一人一個椰皇，椰皇的鮮甜到現在還記憶猶新，之後就如其他酒店一樣，職員領我們入房，替我們搬行李。 X2的房間是以小屋形式的，在小屋外還有一道大門，酒店在入住時就會一次過的把兩條鎖匙交給我們，私隠度十足。我們訂的是Garden Villa，進了大門就是小屋了，小屋內空間十分足夠，我們共有三人入住，酒店給我們添加了一張厚厚的床褥，和房間原本的床一樣舒服，我們都睡得很好。房間的設施都很齊全，唯一就是沒有牙刷和牙膏，好像是泰國這邊沒有習慣提供刷牙用品。因為酒店周圍都種了很多樹木和花草，到處都有蚊子，幸好我們訂的是Garden Villa，要是Pool Villa有泳池的，一定會更多蚊子。當初選擇X2最大的原因就是酒店的Free Unlimited Spa Treatment，相信沒幾個女生可以抗拒得了吧？但是實在說，沒可能真得不停得做，皮膚和肌肉都受不了得。如果大家都是為了這個而來，那請大家在預訂了酒店之後，就早點通過電郵與酒店那邊去預約，跟酒店那邊聯絡。電郵聯絡的好處就是一來免除了語言上的障礙，以免大家尷尬，二來就是早點訂就未免時間滿了失望。至於酒店有那些Spa Treatments做，大家可以到X2的官網去找找看，有一個PDF清楚明所有服務。但就我個而言，就感覺在這裏做按摩不太舒服，就是感覺技師沒有很用心在按，之前在查汶大街的Spa也好像比這裏的按摩好一些。但是在這邊做Treaments感覺是不錯的，用料也很充足。酒店還有租供單車和電單車的服務，我們是有租用過單車，是免費的，電單車就不清楚了。租用單車的過程很簡單也很方便，不用登記，沒有查房號，也沒有限制什麼時候交還，就直接給了鎖單車的鎖匙，職員教了一下，就讓我們直接踩了出去了。前面說過，酒店的位置很偏遠，我們踩了有十分鐘，才到了最近的便利店（是全家便利店），所幸對面有一家餐廰，食物也不貴，晚餐就這樣解決了。這個酒店我們都很滿意，唯一的不好就是位置不好

Stayed 1 night in Jun 2018

Verified review

10/10 Excellent

Mausey

Jun 17, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Fourth stay here the front office & spa staff are amazing. The inclusive spa treatments were heaven. On this occasion we did find the restaurant meals not that are appealing & staff seem to not completely understand orders. A healthy revamp of the restaurant menu to blend in with spa wellbeing theme would be a great enhancement. We will return as it is very peaceful & the attention to detail provided by Ning D Maysayon is truly amazing thank you are a credit to X2 Samui

Stayed 9 nights in Jun 2018

Verified review

10/10 Excellent

Ivan

Jan 11, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Замечательный отель для спокойного отдыха

Отель X2 Koh Samui Resort расположен в тихом месте на песчаном пляже острова Самуи. Большая часть номеров представляют уединенные виллы с собственным бассейном (всего 26 номеров). Особенностью отеля является то, что гостям предоставляются бесплатно разнообразные услуги СПА центра отеля. Утром гостям предоставляется хороший завтрак с шампанским, фруктами, европейской и тайской кухней. Днем регулярно бесплатные снеки и фрукты. Ежедневно организуется бесплатный трансфер в курортные поселки Ламаи и Чавенг. В целом, отель предоставляет возможность для спокойного отдыха в романтической обстановки.

Stayed 8 nights in Jan 2018

Verified review

2/10 Terrible

Gavin

Nov 16, 2017

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Nice Island shame about the hotel!!!

Where should I start! The hotel is terrible and needs to be renovated immediately. Our first room the shower head didn’t work, it was dirty, dirty sheets and the air conditioning didn’t work. After my wife left a check in review (bad) they moved us to a room with a private pool. That room wasn’t much better. The pool floor was foul and black stains. Again the room was run down. Then our air conditioning started to spit ice in the middle of the night. The funny thing is if you read the previous reviews, previous guests complained about the up keep of the place in 2015 and nothing has been noted or done about it. I spoke to the general manager about this and he said a renovation will be a few years. Clearly not listening. The main pool the same thing dirty and the beach! What beach?!? It’s filthy. Finally don’t be fooled by the all inclusive massages. They are a con, not very good and they don’t last the allocated time slot. This 3 star max. In summary don’t stay here, feeling disappointed.

Stayed 5 nights in Nov 2017

Verified review

6/10 Okay

Vinko

Nov 3, 2017

Better Than Expected But...

It situates at a quiet part of Samui island. On the surface (an in photos) this resort photographs well. You can tell it needs refreshing when you see it in person. Unfortunately, this nice image didn’t begin with the hotel arranged pick up, costing Baht1000/trip (35 minutes), the driver was sloppy and unkept, the van was run down and most of all he was 30 minutes late, when our flight was already 40 minutes late to arrive. I end up having to call the hotel to inform them of the fact, who insist the driver was already there waiting. You have no idea if a communication barrier exist until your requests are not fulfilled. Spa staff makes a point of refusing to book sessions longer than 1 session at a time. Citing health concerns for sessions longer than those already stated in the spa menu. Massage therapist appears to rush to finish the session, not giving the full attention to what they are doing. Sometimes will be talking among themselves, along with the noisy air conditioner sure break up the suppose tranquil environment. The restaurant, 4K, is reasonably priced, but considers the quality of food, it is too expensive. Food came out cold, small quantity and over cooked. The existing chef is new, so we may need to give him time to sort things out. A new Swedish manager (Erik) arrived, this may indicates management recognizes these issues and wants to improve. Erik is nice and always checking on his guests satisfactions. He genuinely cares about any feedbacks

Stayed 3 nights in Oct 2017

Verified review

8/10 Good

Ben

Oct 27, 2017

Liked: Cleanliness, staff & service, room comfort

Excellent staff let down by worn facilities

Our two week stay at Cross 2 was fantastic. The staff are absolutely amazing and helpful. The location is fantastic for those wanting to get away from the hustle and bustle. The only letdown was minor issues with the plumbing. The shower in our room was temperamental when it came to hot water and the shower head itself had about 3 streams that came out. Other than this though it was a pleasure to stay at Cross 2, the rest of the facilities are top notch, the view is peaceful and the spa treatments are excellent.

Stayed 12 nights in Oct 2017

Verified review

10/10 Excellent

Verified traveler

Oct 25, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very cool property, rooms were nice, very attentive staff. We visited in the off-season, which meant there were few other guests (which made it a bit too quiet, though maybe that's a plus for you). Also getting around the island was a bit cumbersome with cabs, but that is an island-wide complaint.

Stayed 3 nights in Oct 2017

Verified review

10/10 Excellent

Milanalin

Oct 16, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with excellent services

Hotel locates at private beach for ones who wants to enjoy and relax in a private environment. Facilities are great with excellent services. We enjoy a lot here.

Stayed 2 nights in Oct 2017

Verified review

10/10 Excellent

Carol

Sep 27, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Quite Hotel

X2 is a very small 26 room resort. The beach is not that nice but as the resort is a all inclusive spa resort and most rooms have their own pool so the beach is not something that this resort really needs. we stayed a week and had a very relaxing time. The resort does need some love however but anew manager has just started and I am sure any improvements will had to this lovely resort. My only issue is with the spa you need to book your treatments before you arrive and some of the staff talk during your session. Apart from this all staff a lovely and would go out of their way to assist.

Stayed 7 nights in Sep 2017

Verified review

6/10 Okay

Rik

Sep 18, 2017

Liked: Property conditions & facilities, room comfort

Nice totally secluded villa with own pool. Spa treatments where very nice. beach was quiet but not suitable for swimming. Restaurant was disappointing: both food and staff. General staff was ok but bad experience during check out; prior to check out I first put the suitcases in our car and staff came running after us thinking we were going to leave without paying which was very disappointing.

Stayed 6 nights in Sep 2017

Verified review

10/10 Excellent

Verified traveler

Sep 8, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flott sted med dyktige,serviceinnstilte ansatte.

Flinke ansatte som sørger for at du har alt du trenger til enhver tid. Spa behandlinger booket vi god tid i forkant på epost,og da fikk vi alt vi ønsket å gjennomføre. Lite å se i nærheten,og veldig rolig resort på kveldstid. Vi fikk oppgradert rommet de fire siste nettene til en privat pool villa uten ekstra kostnad. Det var flott! Kommer til å bo nærmere de større byene neste gang da vi brukte mye penger på taxi fram og tilbake til resorten. Badet heller ikke i sjøen pga lav vann,men det var et flott basseng område på resorten.

Stayed 16 nights in Aug 2017

Verified review

6/10 Okay

Macy

Sep 4, 2017

Liked: Cleanliness, staff & service

Nice hotel - but no ocean or gym

Helpful staff, but a few major oversights. No ocean water due to low tide - so beach is deserted and pretty unattractive. No gym on premises.

Stayed 3 nights in Aug 2017

Verified review

6/10 Okay

Verified traveler

Sep 4, 2017

Liked: Cleanliness, room comfort

Disliked: Staff & service

X2，spa is not good，so disappoint

好的方面，酒店服务员态度不错，泳池的水很干净，循环一直开着，这点不错。但是这个酒店有两个不能容忍的地方。第一点，号称spa全包，这个也是这个酒店吸引顾客的卖点，当初我就是被这点吸引的。但是很失望，spa水平极差，力道很轻，经过提醒也没用，比路边300B的水平差的多，不能忍受，觉得很坑人。如果看中这家酒店spa的人，需要三思。而且虽然号称spa全包，但是一天只让你做一次，你要做第二次时，就会以预约全满为由拒绝你。第二点，酒店坐拥海滩，但是确没有把海滩好好整出来，根本没法走路。我们只能去隔壁酒店的海滩，一墙之隔，天壤之别。综上所述，这个酒店我不会再来第二次，毕竟价格真的不便宜

Stayed 2 nights in Aug 2017

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Tolani Resort Koh Samui Reviews

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