Belmond Napasai5.0 out of 5.0
Recent guest reviews
Just got back from a 1 week stay with our young kids in a 1 bedroom garden villa. The resort is beautiful and quiet (isolated). Aside from what everyone else has mentioned (huge rooms, amazing pool), we utilized and appreciated the following things which made our stay unique and memorable: - free bike use - my husband used these to go out and pick up lunch. Try Nee's just outside the resort for good & cheap Thai food! - daily "My First Job" classes - our kids did these every day including tennis lessons, beautician class, flower making, and bar tending - the resort is sprayed for bugs as are the bedrooms at turn down service - staff always willing to take time out and chat or entertain the guests (including playing pool with the guests!) - Sunday night movie on the beach - the master bath had the most gigantic bathtub I've ever seen - meet & greet with hotel staff over cocktails one evening - breakfast spread was plentiful and yummy - great service - it's a small resort with ~65 villas so people remember you The only drawback for us was the beach. Although private and beautiful, it was too shallow to swim.
My family of 3 stayed at the Belmond in mid-May, unfortunately for only 3 days. We were in a Garden View Villa only about 30 yds from the Beach. The Villa was huge for 3 people and was very comfortable. The Villa has 2 bathrooms, each with a shower and tub. There is a small sala in the yard with cushions and pillows to relax on. I was also extremely pleased with the rates. The infinity pool is very large and there a plenty of loungers around the pool. The service at the pool was very attentive. The resort sits right on the beach and, again, there are plenty of spots to relax. I don't think there are really any snorkeling places off the beach and the ocean is very calm in this spot. The food and service at the Belmond are hard to beat. Our meals were all wonderful! We were overwhelmed by the professionalism and kindness of the staff. We hope to visit again!
We spent a really enjoyable week at this hotel. The best thing about this hotel are the management and staff. Their attention to detail and service is the best I've had at a 5 star resort. We requested a room that was quiet and as far away from people as possible. Luckily, the hotel reception put us in a sea view villa that was on the same level as the hotel lobby but at the very end of the path. We didn't have to take a golf cart to get back to our room. We were really lucky that we met Jan Lorenzen, the F&B director of the hotel on our first day. Every morning, his staff was super attentive with our needs. He even customized two separate private cooking classes for us with a Thai chef and their Italian head chef. As we were here for awhile, we also attended several of their free hotel activities/classes including, learning the basics of Thai massage (from Pam), corsage making, windsurfing, tennis, and yoga. All the classes and instructors were a lot of fun, with limited spots available so they felt like private lessons.
We got married at Belmond Napasai, and so with 50+ of our family and friends also staying here, we hoped we made the right decision in choosing this hotel. We were not let down, this was far and away one of the best holidays we've ever had. We are slightly biased because we did get married while we were here, but that just meant the hotel had a lot more to demonstrate to us and our guests and we couldn't ask for anything more. If you're considering Belmond Napasai for your wedding - we cannot recommend this place enough. Eszter and the team were incredible. We first came across Belmond Napasi in December 2015 while visiting Samui to scope out some wedding venues, and for us the Napasai was a clear stand out. Sure there are other, cheaper options, but the quality and level of service we all experienced was first class. And after seeing the infinity pool and private beach you know you're in for a treat. The venue itself is spectacular to a point where the photos don't do it justice. There was the 12+ months of planning and working with Eszter remotely to get us there in the first place. It took many emails and Skype calls but communication was great, efficient and timely. Eszter and the team did such an incredible job of pulling together a wedding event that we will cherish forever, but for us it was a culmination of the little things and special touches that we think really made our experience. Meeting with Head Chef Wally (the food is brilliant, plenty of variety and quality on par or better than back in Australia), the Hotel's GM Jeroen, my beautiful bride and her bridesmaids being granted complimentary access to one of the luxurious residences the day of the wedding to relax and get ready, hair/make up etc, working with us around minor details to ensure our day was just how we wanted it, right down to all the staff being so friendly and helpful with our every wish. Another review has already made this point and I'll certainly back it up, you're made to feel very special and exclusive. Some tips/words of advice; - Drinks are expensive, especially champagne and wine, be prepared for that. Champagne and wine are considered luxury items by the Thai government and incur 400% taxes so there's no real way around it. Personally we felt the standard Belmond Napasai wine packages do not represent good value and so we were able to negotiate an alternate arrangement, so just speak to the team and ask. - The hotel location is somewhat isolated, and so if you and your guests like to wander or explore at their own will then the location may prove to be a pain. That said the hotel is relatively close (15 mins drive) to Fisherman's Village in Bophut, and we easily organised some large group excursions into Chaweng for dinners and nights out. - WIFI coverage is good across the hotel, but bandwidth was an issue. Normally I don't care whether WIFI is available, good, bad or otherwise, but in a large group it's handy of course to help organise things. If you're considering staying at Belmond Napasai - the hotel itself is just fantastic. We stayed in an Oceanfront Villa for 10 nights and could easily have stayed another 10! Our day typically started with a stand-up paddle-board session right up to the edge of the resort and back, a 2 or 3 course breakfast welcomed by the wonderfully warm staff that new our names (sadly I forgot to grab their names!) that was everything you could ask for, then chilling out on a day bed, reading, swim, day bed, swim, repeat. Lunch at some stage where Tik knew our order after only a couple of days. We were also treated to a couple of massages that were amazing. I mentioned it above but the food, for a hotel, was top shelf. Chef Wally was always around and loved a chat, definitely say hi to him. We had dinner a few times at the Thai restaurant and that was always of a high standard. We also enjoyed the seafood BBQ buffet on our last night and that was also fantastic, plenty of fresh seafood options and the desserts were equally incredible. We were so sad to say goodbye and it was obvious that many of the staff felt the same way. We initially thought that perhaps it was because we were a couple that got married there was why the staff were so great to us, but after our wedding and taking some time to blend in with other guests it was obvious that the staff were like that with every guest. This is one of those rare hotels that we genuinely felt we left having made friends with so many of the lovely staff, and we look forward to seeing our friends again very soon.
After spending 4 nights in the hustle and bustle of Bangkok arriving at the Belmond Napasai was refreshingly calm. On arrival we were greeted by the reception team and offered refreshments and coconut ice cream which was delicious. We were then escorted to our room for the next 10 nights-which was a sea view villa, very spacious, clean and well appointed. The beach is quite small and rocky with plenty of sun-loungers and umbrellas, no need to be up at dawn to secure a space! The pool area is beautiful and the staff at the pool and beach are more than helpful. Breakfast is amazing with everything you could possibly want and more, the coffee really good and eggs cooked to order. We ate at the hotel most nights, the Thai restaurant is very good and the other more international restaurant on the beach serves lunch as well as dinner and was a little chaotic a lot of the time. However the food was of a good standard. The only thing I could find to be picky about was the bar area- I personally didn't like the darts/pool/ games area right next to the bar with its chilling seating, to me it didn't work. I would also suggest a happy hour to drum up a bit of business as most nights I noticed there were only one or two other couples having a pre dinner drink so the area lacked atmosphere. I have to say the staff at this hotel are truly fabulous! Every single member of staff treated us as royalty which made our stay very special.
We booked a "luxury escapes" package deal for 4 friends in April. very impressed with all aspects of the resort. Clean, well kept (i got the feel that it's a little on the older style but no actual issues noted), delicious food, helpful and friendly staff, amazing pool, private beach area, free activities, what more could you ask for?! On top of that the king size bed and pillows were sooooo comfortable. The only issue was sleeping in due to cicada noise starting any time from 6am onwards - can't really be helped when your cabin is set among trees and gardens, but we were on the far right side (when looking out to sea) room 121 and noticed they were very loud there, but not so loud as you got closer to the centre of the resort. Might be something to consider if you're wanting to sleep late, but why would you want to when there's so much to explore on the island! Location wise - bottom of hill near entrance is a convenience store. Hotel will drop you in golf buggy to entrance, then easy to get a taxi to anywhere. Alternatively reception can order you a car, for which prices are fairly comparable to taxi fare. About 5-10 min drive to Maenam main area, 10-15 min to Bophut / fishermans village. Walkable distance but due to busy main roads, poorly kept / non existant footpaths, and the heat and humidity we didn't try it ourselves. Buffet breakfast was included and a good range of continental and cooked food - egg chef available for omlettes etc. Fresh juice/smoothie bar and tea/coffee. Infinity edge pool was big enough to find our own space and usually a day bed too, despite it being easter and lots of families there. Perfect for sunset cocktails. Wifi free and mostly good coverage throughout the resort (limited down at beach side). We tried the yoga class and stand up paddleboarding which was free and lots of fun. Also had a 1 hour thai massage at the spa which was amazing, but prices a bit expensive. Walk along Maenam beach and you should be able to find one nearly as good for a fraction of the price (we did!). Beautiful ocean view from all the beachfront and seaview villas as far as I could tell (though perhaps not some of the garden suites?). The cleaning staff do a wonderful job, being a bit of a germaphobe it doesn't take much to gross me out, but did not notice a single thing the whole time we were there to worry me! There is a bit of wildlife around (besides the cicadas) such as squirrels, butterflies, a small snake (he was sunbaking on our step but quickly slithered off when approached), frogs, and a cute friendly cat that hung out near the restaurant. When the sun starts to set and all the lights strung in the trees throughout the resort come on, the place fills with a kind of magical vibe. Definitely try to do the seafood buffet night on the beach, with fire twirling show (very impressive!!!). All the staff from reception, car drivers, right down to the pool boys were so helpful and wonderful, most speaking very good english. I really can't fault anything with our stay at all, it was perfect for a weeks holiday (or even longer if you can manage it!). Definitely recommend!
Upon arriving at the hotel we were met by the hotel staff. Our luggage was grouped by family and then we were led to a small area and given cold refreshing towels and water. As we were early our rooms were not ready, but this was not an issue. A little while later we picked up our keys and went to our room, wow! Every room had a great sea view, bear in mind we were second row back. Our room was on 'stilts' and position between two lower villas. You slide the doors open and are greeted by a large bedroom. Then go through another pair of sliding doors and you find the bathroom, wow again. The room was spotless and very well presented. That night we decided to eat at the hotel. They struggled with a large party (20), the food was okay and the staff always pleasant but some of the group waited a long time for the meal. The next day we spent time around the pool and beach. Beach towels had already been laid out and there is a buzzer should you want to order drinks or food. Service was very good. You pay 120 baht (approx.) for a coke, so drinks are a bit expensive, but remember this is a 5 star hotel. The grounds are very well kept and there is a pool table, dart board, Wii console, tennis court plus lots of non motorised boats, so lots to do. We were staying at this hotel for my daughters wedding, which was very well organised, the food was great and the staff so helpful, especially the babysitter who looked after my 5 month old grandson. If you are thinking about having you wedding in Thailand then we highly recommend this hotel. Just down the road (20 mins taxi ride) is Bohput, here there are lots of places to eat, worth the visit. This was our first visit to Thailand and I have to say the people are so nice and cannot do enough for you.
We booked a 1 bedroom pool/ocean villa but were upgraded to a 3 bedroom. The place was amazing. Private pool, private beach, separate sun deck level, separate lounge room and separate bedrooms (all on their own building). The view over the ocean from every room was spectacular. The service everywhere was outstanding. Breakfast was great - not just the food but the service as well. Anytime we wanted to go anywhere a golf buggy would pick us up within 1-2 minutes of calling. I cannot recommend this place highly enough.
Where do we begin...... we travelled to thailand in 2016 to find our wedding venue and thats where we came across the belmond napasai and met Eszter, we were sold from day one. Just over a year later we arrived at the hotel with our guests for our wedding. We stayed for a total of 4 nights, and loved every minute of it. Over the last year we have had lots of contact with Eszter planning our wedding and well everything on the day was exactly what we wanted and better. The weather had not been great out there, so at a risk we decided to ask to change the day and Eszter arranged it all within 24 hours. We cannot thank her enough for everything she did to make our day magical. The celebrant was amazing, the flowers were beautiful, the set up at the beach was breathtaking, the dinner arrangements were amazing, food out of this world, scrummy wedding cake! our guest elephant was spectacular , fire dancers were a blast and the beautiful secret garden was out of this world. Special mention to the signer mark james he was brilliant, and hair and makeup team :) they made me feel amazing. Best day ever! We have a few complaints and that was Eszter wasnt there the day after our wedding, as we had a hiccup with our bill, it was a real shame as we spent our last day with lots of stress trying to sort this out due to arriving and Eszter adding on an extra 40,000tbh for drinks when we had agreed 30,000 tbh as a minimum, so this brought us up to 70,000tbh and being asked this on arrival in front of guests standing near by, made us feel very uncomfortable. ( do not let this put you of, as our day is one we will never ever forget) Eszter did alot for us up to this hiccup, and she is very good at her job, im sure she was being pushed by the hotel. All the beautiful flowers we had at the wedding we never saw them the next day which was a real shame, as there was so many, and it would of been nice to have had some in our room and guests. Alot of our guests felt that the drinks had been watered down the night of the wedding, compared to the cocktails we was having round by the pool. I have to agree on this. As i say dont let any of this put you off, as these are small things that in all didnt effect the wedding, and was the best day of our lives. Please do not hesitate to book your wedding, just be clear on these things and im sure eszter will sort it. As for the staff at the hotel they were all so helpful, and knew us by our names, they made such a fuss of our son around the pool and at dinner. We hired a baby sitter called koy for the night of the wedding she was amazing with our son and we cannot thank her enough. The maid service in the room was brillaint, the night of the wedding they decorated our bed and it was beautiful and spent ages on our room during the day making everything look clean and tidy ready for the day. All rooms at the hotel are beautiful. The food in the hotel through out the day and evening is amazing, yes it is pricey but your staying at a 5 star hotel so what more do you expect. The pool is beautiful and the beach is amazing, we loved every minute chilling out in the sun. The hotel offers free water sports and we enjoyed taking out a kayak in the sea. A huge thank you to everyone at the belmond for a truly magical day and we hope to come back again and visit this amazing hotel.
Just returned from our 10 night visit to Napaisi - this is a stunning place to stay - we had a villa overlooking the sea which had a great covered veranda. The downside was that the first 4 days we had constant tropical rain to contend with which is unusual in this dry season. However when the sun came out it was great with a glorious infinity pool overlooking the beach and plenty of sun beds for everyone and regular iced water provided by the pool and beach guys. The food was great and I enjoyed a cookery class very much although my husband wimped out! There is an excellent guy in the bar who makes fabulous cocktails and I am very fussy about my classic Margarita which was superb. The staff are all good and helpful and the individual who made every meal we had a really great experience was the young women who ran the Thai restaurant called Tangkwav- a most charming, intelligent and lovely person who looked after us so well - predict she will go far!
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in Bang Po within 2 miles (3 km) of Lomprayah Pier, Belmond Napasai is within a few miles (5 km) of Mae Nam Beach Pier. This 69-room, 5-star hotel has a private beach, a full-service spa, and 2 restaurants. Santiburi Samui Country Club is also 2.9 mi (4.6 km) from the hotel, which is on the waterfront.
Free buffet breakfast is served each morning from 7 AM to 10:30 AM. Enjoy dining at the hotel's 2 onsite restaurants: Lai Tai Resturant specializes in Thai cuisine and serves breakfast, lunch, and dinner; Moo Kata Seaside BBQ offers relaxing ocean views. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.
The 69 individually decorated accommodations feature balconies and afford space to spread out with separate bedrooms and sitting areas. 32-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include sofa beds, minibars, and coffee makers.
Guests of Belmond Napasai have access to a private beach, a full-service spa, and an outdoor pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for THB 1200 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a children's pool, a fitness center, and an outdoor tennis court.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 834 reviews