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Novotel Guiyang Downtown

4.0 out of 5.0

Recent guest reviews

I was travelling on business with two Chinese colleagues. This is my fifteenth trip to China and one of the poorest hotels I have stayed in anywhere. Room had cracked sink, hair on floor, no TV channel guide, hairdryer overheated in 2 minutes, shower sprays more water on ceiling than on bather, no glasses for water, external building work very noisy. After one night at 25 ºC my Chinese colleagues asked for air con to be fixed at <20 ºC. It did not happen. After two nights they sent a man with a screwdriver who removed the ventilation panel and pushed back the insulation. Still ca. 24 ºC. Staff suggested opening the window but had tried this and only had loud construction noise. Third night was moved to the other side of the hotel, still no air con and still noisy construction with window open. Fourth night I was exhausted and staff admitted that air con was never below 22 ºC, i.e. no air conditioning. Asked for complaints form, but they don't have any. Very poor management/ staff training. I note that many of the four star reviews are from Guiyang and from Chinese travellers. This is not a four star hotel and certainly not the standard I expect from Novotel.

The room was very clean with a big TV, and the fitness center was quite without staff, so you can enjoy your excise time anytime. By the way, almost staff was very friendly even though they English was really poor

I had a very nice stay at guiyang novotel. I had a welcome when i enter the lobby. The bellman smile friendly and assist with my luggage. Breakfast provided with western and eastern at a good price...

Hotel with good locator and facilities, as a Accor member,Novotel always was my first choosing on my business trip , the room was very comfortable and quite, fitness center make me feel personality,👍

What this hotel has going for it is its location in the downtown area of Guiyang. Comfortable beds (read that as not rock hard). The staff helpful and friendly when I have problems about the city review

Rooms were spacious and with big TV and bathroom, but unfortunately air conditioning was very poor so it wasn't able to lower room temperature below 25 degrees, even after we asked many time the staff intervention. The room wasn't very clean, there were hairs in the moquette and lot of dirt even just after cleaning. Morover only a part of the staff is english speaking and we had troubles in making su understand!

I had the misfortune of staying in this hotel on a recent trip to Guiyang. Although cheap, central and OK for a tourist trip I would not recommend it for a business trip. Firstly, you have to ask for things that are needed on a business trip such as an iron and razors. Secondly the TV is abysmal, only two English channels(Axa and CNA) and one in French. What is more there is no access to the USB port on the TV, so you can't plug in an electronic device and watch a film. Finally the design of this hotel is just plain weird. The bathrooms are tiny and a bit poky. I think the addition of a swimming pool would improve this hotel for the business traveller, but I don't think this is in the offing if the new look restaurant is anything to go by.This now looks very cheap and has those gaudy VIP rooms loved by some people. If you are coming to Guiyang on business, I would recommend spending a little extra and taking an alternative accomodation option

Be aware, although this is called a Novotel, it is very much still a domestic Chinese hotel. Almost none of the staff speaks English. Staff is friendly and helpful, but generally badly trained; checking-in and out takes ages. Breakfast is bad. The food is cold and very much tailored to Chinese taste. The hotel rooms are fine; relatively spacious, new and modern, but for some reason eventhough it was close to 30 degrees outside, the airconditioning in the hotel was not working. It was impossible to get the temperature in the rooms below 27 degrees, and opening a window at night isn't possible either because of the 24 hour construction currently going on next door. Overall, nice facilities but obviously it seems poorly managed and not up to international Novotel standard.

Although this hotel was more than 90 minutes away from the airport (major traffic jams, wrong time of day), I found it to be located well (very close to major shopping centres and restaurants) and had spacious, clean rooms with all required amenities. I enjoyed a very tasty Hainanese Chicken Rice in their restaurant for dinner and their buffet breakfast was excellent. The staff were very helpful, even though we had initial difficulty, as no-one spoke English. Once they found the English-speaking supervisor, the check-in process went smoothly. As we had an early flight the following morning, the hotel provided a car and driver, at no cost, to take us to the airport. I was very impressed with their service.

Novotel Guiyang is a comfortable and convenient hotel in Guiyang. The rooms are dark though. Best to opt for amd oay extra for executive floor room so you can ise tge lounge to do your work in. Breakfast is quite extensive. Great location.

8 South Zhonghua Rd Guiyang Guizhou

Hotel highlights

  • Close to Jiaxiu Lou
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Yunyan District, Novotel Guiyang Downtown is a leisurely stroll from sights such as GuiZhou KeXue JiShuGuan and Renmin Plaza. This 4-star hotel welcomes guests with 243 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. Located in central Guiyang, the hotel is also near Qiangling Shan Park and Jiaxiu Lou.


Dining

For your convenience, a buffet breakfast is available for a fee. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.


Rooms

All 243 air-conditioned accommodations feature sitting areas. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free newspapers are also standard.


Property features

At Novotel Guiyang Downtown, guests have access to a 24-hour fitness center, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 6 meeting rooms, a business center, and a free kid's club.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 180 reviews