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The Duke Of Richmond Hotel

4.0 out of 5.0

Recent guest reviews

The Duke of Richmond is part of a group of luxury hotels around the world. I suspect it has seen better days but still good depending on what you book. I stayed in a Classic double room which for 4 star hotel was rather small and with a small bathroom. You had to edge round the bed and the bathroom door was less than a metre from the bed so not good if you were sleeping and your partner went to the bathroom it would wake you up. There also was blue light perminently on in the bathroom which could be seen in the bedroom which was irritating for those who like to sleep in the dark. There was also no fridge in the room which is unusual for a 4 star hotel. Our room 307 was right next to a lift so I would avoid it if you are a light sleeper. Fortunately it was broken for the three days we were there otherwise we would have insisted to be moved. The restaurant was ok but the food was not brilliant so best to eat out each day. At breakfast make sure they do not put you on the table by the computer and the breakfast menus as staff and customers keep brushing past you which is irritating. Two of our four slices of toast were obviously burnt but they still served it and my chicken was also partially burnt. Also the waitress forgot to get something I ordered so a bit more staff training I think. The reception also struggled to cope when there were errors on the bill and I struggled to get help booking a visit to a local tourist attraction. The hotel is located up a steep hill from the town centre so whilst easy walking into town it was a struggle walking back. The staff were generally friendly and helpful.

Just back from 3 days in Guernsey at this lovely hotel. The hill up and down from the port was a struggle at the beginning, but by the end of the holiday it became second nature and to stay at this lovely hotel, its something I would happily do again. The staff were all amazing from front desk to restaurant staff they were all friendly and went the extra mile. We're already planning next years break....and will be back!

We have just stayed at this hotel for 10 nights, this being the first time that we have visited Guernsey. The hotel is only 4 miles from the airport and can either be reached by a bus to St Peter Port followed with a 15 minute steep walk up to the hotel or taxi. The hotel is a 4 star hotel and deserves to be. The rooms are very comfortable with tea and coffee making facilities and toiletries provided ( the only thing missing in our room was a fridge although fresh milk was provided gratis.)The bathroom had a shower over the bath which was a most powerful power shower. There is a small outside heated swimming pool on the terrace which is open from 8am. Breakfast can be eaten in the dining room, conservatory or outside where there is a sea view. Breakfast is plentiful with several choices which are served to the table. We dined in the restaurant for one evening meal which we did find was rather expensive, all of the main courses come with a very small garnish but no vegetables which is charged as an extra, e.g. I had a t bone steak which although was £22.50 served with cress, a mushroom and a tomato , the chips that I ordered with it were an extra £3.50 which seemed a little excessive. All of the staff were very helpful and friendly, nothing proved to be too much trouble for them, we were looked after very well. Should we return to Guernsey we wouldn't hesitate staying in the Duke of Richmond again.

We stayed at this hotel in July for three nights. It has a great dinning room with views of the kitchen which is very modern, The room was spacious and clean. The hotel has a nice veranda where you can enjoy breakfast or a drink and there is a nice pool. It is located above St Peter Port which is a nice village and port.

When we need to stay 'in town', this is our hotel of choice. The standard rooms are well appointed and bathrooms of decent size and always scrupulously clean. We know we can relax and feel at home. All the staff are attentive; The reception staff always acknowledge us on arrival, even though they may be attending to other guests at the time. We enjoy a drink at the bar before dinner in the Leopard restaurant. There's a large choice of wine by the glass. My favourite is New Zealand Pinot Gris and it was a bonus for me to be informed, 'yes, we do have it'. Up to now, every evening meal we have had has been a delight. Service is good with just the right amount of time between courses. I would recommend the DoR as a pleasant and convenient hotel to stay when visiting St Peter Port. Just far enough out of town to be quiet at night, but close enough to stroll to the shops and seafront

This hotel is a 10 minute walk from town (uphill unfortunately) but if you are moderately fit it is a lovely walk into town. it is situated in a quiet residential area across the road from a lovely park and school. Rooms are comfortable and they have an excellent dining room with well trained friendly staff. Would definitely stay again. Guernsey is a great place to visit loads of restaurants, quaint shops,beautiful walks and lots of interesting history.

Nice enough hotel, but don't truly feel its value for money. The box room was nicely kitted out, sky sports was a bonus. That said, it was a box room. I've never swung a cat before but if the opportunity should have came about, I wouldn't have been able too. The bathroom was also ridiculously tiny, which complimented the bedroom well. Leopard bar was nice, apart from witnessing a bit of belittling by members of staff to others, I'd recommend it for a cocktail.

We stayed here 'just because' for a night and loved it. Food in the Leopard Bar was super, staff are lovely and there's a great atmosphere. Extensive cocktail and wine lists were much appreciated. Room was beautifully decorated and the bed was very comfortable. Afternoon tea in our opinion is unmatched over here - there's nothing to dislike about the Duke.

What a lovely hotel we are so glad we stayed here!. The hotel staff could not have done more, they are so polite and nothing is too much trouble. The room we had was super, a good size with a very comfortable bed and importantly for me, spotlessly clean. The food was of a high standard and we enjoyed every meal we ate here. If I had anything to say it would be the walking back up the hill to the hotel after being out all day, this can't be helped and is compenstated byt the nearby Candie Park.

I visited recently overnight on business. I made my feelings clear as I checked out and I was told that the general manager would be in touch to discuss, and I said therefore I would not make public my views. He hasn't been in touch so... I booked a taxi, through the hotel, to pick me up at the airport, driver wasn't there when I arrived, this was 8 pm and terminal was deserted. I sat outside on a bench (with luggage) watching taxi drivers chatting to each other, trying to find the confirmation email and get my phone to reboot. After a few minutes a driver wandered over to the terminal. Long story short he was my driver and hadn't seen passengers disembark the flight. Find that very hard to believe as he was facing the one and only door, but that's not the hotel's fault. It kind of sets the tone though. I checked in, to the hotel, very smart room. Small but very well appointed and very comfortable. My only constructive criticism relates to the hallway, on exiting my room left and right looked exactly the same, nowhere in my corridor was there any sign pointing towards the left or stairs. This isn't a big deal just an observation. As I say the room was lovely. Extra firm pillow as requested, dressing gown, slippers, tea making facilities, decoration in very good order. If one was staying for a few days the room would be pretty cramped but for overnight it was excellent and the bathroom super. Went down to dinner, 9 pm table booked. Restaurant manager showed me to the table for 1 by the kitchen door. 20 mins later I was still sitting there gazing around when she came over and said "sorry I forgot you, it's been one of those days". Perhaps but we could all say that. But the two gentlemen sitting next to me were getting super service. My starter came and went. Crab salad, sorry to say (and I was starving and really looking forward to it), completely tasteless. After sitting there 40 minutes I called over the manageress and asked if she saw a drink on my table. "No? Neither do I". "Well what do you want?" she literally barked at me. "How do I know? I haven't seen any form of wine list or been offered anything" and I do mean not even a glass of water. She said I could have a glass of wine for free, both my first two choices (the cheapest ones I add) were unavailable. The main course, the fish special pan fried with stir fried vegetables was so over cooked it had gone rubbery and basically inedible. As I was fighting the fish, and the men on the table next to me were being treated properly by their waiter, the kitchen turned off all lights. Didn't really feel like a dessert by then to be honest anyway. I was made to feel so unwelcome, so in the way and just an irritant, that I was literally in tears by the time I left the restaurant. I would add that several other tables were occupied but it was not packed out and others were still eating, I was not keeping anyone who should have long gone home. I was still too upset the next morning to eat anything other than a piece of toast but I can say that the full English breakfast did look very nice. After my early morning meeting the next day I sat working in the lounge area until my flight. When the Reception phone rang, one hopes it was internal calls, it was answered by someone saying "Fawlty Towers". Oh the irony. At check in I had asked the gentleman on Reception to book me a taxi back to the airport the next day. He said he would do so. The next morning I double checked and was told it had been booked, for 3.15 pm. At 3.10 pm I was ready to go. The taxi didn't arrive. As I was telling the Manager how dreadful my experience as a lone woman business traveller had been in the restaurant over his shoulder I could see the Receptionist on the telephone frantically trying to get me a taxi, by now it was "rush hour" in Guernsey. The taxi arrived at 3.40. I only just made the flight, the taxi driver said no taxi had been booked, he had been pulled off another job to pick me up and he doubted very much whether I would make the flight. I was then searched at airport security and my bag was searched twice. My family came to the mainland from Guernsey many generations ago, I can understand why they left and I certainly won't be going back in any sort of a hurry. The best part of the trip - Gwyneth & Grey in the town, a lovely boutique run by two friendly and helpful ladies.

Cambridge Park St. Peter Port Guernsey

Hotel highlights

  • Free English breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

The Duke Of Richmond Hotel places you next to Guernsey Museum and Art Gallery and within a 5-minute walk of Candie Gardens. This 73-room, 4-star hotel has free breakfast, an outdoor pool, and free in-room WiFi. In central St. Peter Port, the hotel is also close to Guernsey Harbour and Hauteville House.


Dining

Free English breakfast is served each morning from 7 AM to 10 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

All of The Duke Of Richmond Hotel's 73 rooms are recently renovated and have an array of amenities, including coffee makers, free newspapers, and free bottled water. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport Egyptian cotton sheets. Safes, phones, and ironing boards are also available.


Property features

Renovated in 2012, The Duke Of Richmond Hotel offers an outdoor pool, free WiFi in public areas, and 4 meeting rooms. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Junior Suite

King 1 | Sleeps 4

Superior Room, 1 King Bed (King or Twin)

King 1 | Twin 2 | Sleeps 2

Penthouse

King 1 | Sleeps 4

Room, Sea View (King or Twin)

King 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 856 reviews