The entire stay was horrible! It started with check in I paid for a superior ocean view room they gave me a 1st floor room with no view and when I went to the desk to demand the room I paid for the front desk clerk said no you did not pay for an ocean view it says superior only. Let me remind you that all the superior rooms were ocean view we went back and forth and I refused to give in so she gave me the room I paid for finally. She did not give me cards for towels and only gave me one key card then the next morning at 10 am I went to make reservations at one of the restaurants which it’s only one besides the buffet and was told that I couldn’t because I didn’t come at 9 I walked away and came back and she was giving another person reservations I asked why she could get it but I couldn’t she begin to say the lady made hers yesterday and she was just giving her the paper I told them I was unhappy with my vacation this far then staff memebers came to me and said come you can make a reservation at that time she asked what time I wanted there were slots open under all times I don’t know why she didn’t want to give me a reservation then my daughters fingernail came off kayaking and front desk said we can not help you and they did it a man in the lobby went and found a man with a first aid kit who helped us it’s only one restaurant there that poses as two it’s a snack bar that only serves burgers fries and hot dogs and the buffet that has about 10 items not including the salad bar
This property was a great value for the price. It is NOT a high-end luxury resort. It's pretty basic, actually. But if what you want is a nice place to enjoy the beach without a lot of other fluff, it's a great option.
The resort is very beautiful, the beach, the pool, the rooms. Employees are friendly and helpfull. They do need to get better organized as far as the check in process goes and when having to move guests from one room to another due to issues like things not working in a room. We ended up going thru 3 rooms before we got an ocean view that didnt have a broken toilet, broken AC or fridge. Once placed in the appropiate room our stay was very nice. We had a great time. My daughter had a lots of fun with the games/activities the chocolate friends did. A few staff members that went the extra mile to make sure we enjoyed our time there were Manuel & Maria at the front desk. Another two gentlemen who's names I didnt catch. Juan at the pool bar also.Their help was greatly appreciated.
Un poco pequeño
La habitación sin higiene, el aire no funcionaba, la comida con limitaciones y poca variedad, servicio pésimo, costo-calidad, horrible.
Located in Villas Del Mar, Coral Costa Caribe Beach Resort - All Inclusive is 0.9 mi (1.4 km) from Los Marlins Golf Course and within a 15-minute drive of other popular attractions like Guavaberry Golf and Country Club. This 416-room, 4-star property welcomes guests with 2 outdoor pools, 4 restaurants, and free in-room WiFi.
Start your day off right with a free buffet breakfast offered each morning. There are multiple options for onsite dining with 4 restaurants, including La Terraza Buffet, which has ocean views. Get a quick energy boost at the coffee shop/cafe, or meet other guests at the free daily manager's reception.
Guests can expect free WiFi and 32-inch TVs with cable channels. Other standard amenities include balconies, ceiling fans, and hair dryers.
Coral Costa Caribe Beach Resort - All Inclusive features 2 outdoor pools, a nightclub, and karaoke. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.
The entire stay was horrible! It started with check in I paid for a superior ocean view room they gave me a 1st floor room with no view and when I went to the desk to demand the room I paid for the front desk clerk said no you did not pay for an ocean view it says superior only. Let me remind you that all the superior rooms were ocean view we went back and forth and I refused to give in so she gave me the room I paid for finally. She did not give me cards for towels and only gave me one key card then the next morning at 10 am I went to make reservations at one of the restaurants which it’s only one besides the buffet and was told that I couldn’t because I didn’t come at 9 I walked away and came back and she was giving another person reservations I asked why she could get it but I couldn’t she begin to say the lady made hers yesterday and she was just giving her the paper I told them I was unhappy with my vacation this far then staff memebers came to me and said come you can make a reservation at that time she asked what time I wanted there were slots open under all times I don’t know why she didn’t want to give me a reservation then my daughters fingernail came off kayaking and front desk said we can not help you and they did it a man in the lobby went and found a man with a first aid kit who helped us it’s only one restaurant there that poses as two it’s a snack bar that only serves burgers fries and hot dogs and the buffet that has about 10 items not including the salad bar
This property was a great value for the price. It is NOT a high-end luxury resort. It's pretty basic, actually. But if what you want is a nice place to enjoy the beach without a lot of other fluff, it's a great option.
Dear Steven,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Coral costa Caribe hotel and are delighted to read that we were able to match your holiday expectations.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
The resort is very beautiful, the beach, the pool, the rooms. Employees are friendly and helpfull. They do need to get better organized as far as the check in process goes and when having to move guests from one room to another due to issues like things not working in a room. We ended up going thru 3 rooms before we got an ocean view that didnt have a broken toilet, broken AC or fridge. Once placed in the appropiate room our stay was very nice. We had a great time. My daughter had a lots of fun with the games/activities the chocolate friends did. A few staff members that went the extra mile to make sure we enjoyed our time there were Manuel & Maria at the front desk. Another two gentlemen who's names I didnt catch. Juan at the pool bar also.Their help was greatly appreciated.
Dear Yudis,Firstly, we would like to thank you for choosing our for your Coral Costa Cribe vacation and for letting us know of your concerns regarding your stay at our hotel, as it gives us the opportunity to discuss areas for improvement and for that we are grateful.We have taken good note of your comments related to the service you received at the reception and we apologize for the exceptional wait you experienced with the registration system, we will do everything possible to improve this aspect of our services and we offer our sincerest apologies for any drawback. caused to you and your loved ones.We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team We hope to be able to serve you again soon.
Un poco pequeño
Estimada Josefina,Le agradecemos esta reseña acerca de sus vacaciones en nuestro hotel Coral Costa Caribe; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
La habitación sin higiene, el aire no funcionaba, la comida con limitaciones y poca variedad, servicio pésimo, costo-calidad, horrible.
Estimada Esther,Las opiniones de nuestros huéspedes nos proporcionan la oportunidad de ver nuestro hotel a través de sus ojos, señalándonos cualquier servicio que pueda tener margen de mejora para optimizar la estancia nuestros futuros huéspedes. Por lo tanto, estamos muy agradecidos por el tiempo que ha dedicado en compartir la opinión de su experiencia personal en el hotel.Lamentamos leer acerca de su descontento con la limpieza de su habitación y otros servicio que expone en su comentario, en Coral Costa Caribe nos esforzamos por proporcionar la eficiencia total en esta área. Somos plenamente conscientes de que la higiene y la limpieza son aspectos de gran importancia para que nuestros huéspedes se sientan cómodos al 100% en nuestros hoteles. Para una ocasión futura, por favor no dude en contactar con nuestra recepción para señalar cualquier imperfección en el servicio. El equipo actuará rápidamente con la intención de abordar la cuestión y corregir cualquier situación que no está de acuerdo con nuestros estándares establecidos.Gracias una vez más por elegirnos, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar las expectativas.
Dear Marquetta,Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We are dismayed to read your comments about the service you have received during your stay with us. Above all, because his comments do not reflect the usual standard of service that we strive to ensure for our guests. However, you can be sure that your opinion will be shared with our heads of departments to inform them about this situation and to act accordingly.Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future.