China Hotel A Marriott Hotel in Guangzhou4.5 out of 5.0
Recent guest reviews
The wife and I stayed at this hotel for one night. It is located at the subway line 2 Yuexiu Park exit D1/D2. There is a Starbucks located inside the restaurant. The hotel is very nice, but our toilet broke. :( Also, we reserved the room from Booking.com... We choose the reservation option that included breakfast in the price. The breakfast was a nice western style breakfast... however we were in a hurry to check out and didn't notice till later that they charged us for and extra breakfast... so we ended up paying for the breakfast with the room and then an additional charge was again added for breakfast. Overall it was a good hotel, just watch your bill at the checkout.
The hotel itself is slightly old however the rooms are nice and modern. The staff is quite friendly and speaks English which is quite good. Location is close to city centre. They have a bus service back from fair which is a big plus although I wasn't not able to locate the bus therefore took a taxi. About 50 rmb ride to the fair. They have excellent executive lounge. The room service needs to improve as all three times I ordered something was wrong. Either soup too cold or delay in receiving order. However still good for my previous experience in hotels have stayed at in China. The hotel is located close to a lot of other eateries and there other shopping facilities around as well. Would definitely stay here again
First the good things. Bed was comfortable. Shower was hot. Room was clean. The bad things that niggle at you and generally bring down the experience. First the front desk is hopelessly understaffed. Long waits whenever you need service. Second. The room card keys don't work. I'm on my 4th set in two days. The solution is to line up at the front desk that is alway hopelessly understaffed. Aargh! Finally the room safe doesn't work. I get the sense that management is not making investments to keep up which leads to the inevitable slide to mediocrity. Or worse.
This hotel is very good and has many F&B options. Very good value for money. The really need to upgrade the gym. I would not stay here only because of the outdated and old gym. Being a 800 room hotel they should consider changing gym equipment.
Overall, not a bad hotel. Mostly friendly staff, but as I have stated before, a company is only as good as their weakest link. In this case that is the Spa. LaSpa is LaBad in my opinion. I guess I should have figured. In all my years of traveling, I have never had to pay for a massage, IN ADVANCE, at a four star hotel. That should of been a sign but after 32 hours of flying, I really wanted a good massage. I paid almost $115 for a one hour massage that was mediocre, at best. Maybe worth $35 in China, certainly not worth what I paid, IN ADVANCE. The final straw leading to my two star review... When I was checking out early in the morning, I gave Arweena (?) $200 in Hong Kong dollars. She would accept one of them as the corner has a small bend. I wish I would of taken a picture of it. I mean it was literally the size of a pin head. And I had just gotten it from an ATM 12 hours earlier. And it didn't seem to be a problem for the next Marriott property I checked into four hours later. Overall, not happy.. but I wouldn't hesitate to stay here again... .
Having stayed in the Westin Guangzhou for years and due to the recent scary bad memory, I have moved to China Hotel during my April visit to Guangzhou. Despite China Hotel's hotel lobby is not as "elegantly" renovated as Westin Guangzhou, we had a wonderful staff. Both staff and services were very welcoming and impressive. A real Marriott hotel. Nice pool which offers a relaxing and calming dip. Notwithstanding there was a long queue during check out, staff took proactive action and assigned available staff to help out. Though waiting time involved was about 15 minutes, I can see that every staff is doing their best to assist. Nothing to complain. I would definitely return to stay at home. China Hotel whenever I revisit Guangzhou.
Arrived at 3 am and had to wait a bit to check in due to a big group of airline crew checking out and only one staff on duty. Taxi driver knows the place well. Bed was firm and a good night sleep. Furniture looks dated and tired. Amenities in room adequate and service for a faulty kettle was replaced promptly. Air conditioner was unstable, either too hot or too cold...but we managed to get by. Location very close to subway, Starbucks is down stairs within hotel. MacDonald is within walking distance, otherwise not much street food or eateries around vicinity. But the closeness to the subway makes up for it as one could go to many other shopping places and eateries in Beijing road etc. Will stay again due to good firm bed and prompt services from the staff.
It is clear the hotel is quite old, and it could benefit from renovations. The lobby is so dark, but at least I was greeted by a nice person at the reception. Check out was slow though, not that many people working. Didn't see anyone smoking anywhere, smoke free facilities. My room faced the backyard, but it was comfortable enough except for the A/C that was extremely cold and the only other option was off. Breakfast was nice, lots of fruit. Outside swimming pool was the best thing, clean and sunny. Location is near some great parks like the orchid park, and a wonderful local dim sum place. Likely to go back.
Not so friendly staff but they do the job and the hotel is actually nice.the breakfast is good and the location is convinient. rooms are spacious and its clean. They only have to work with their staff to make that welcoming and friendly touch.
The hotel is very nice and comfortable despite it old. They supply a bus to the fair and back every day . Room accessorized with 2 free bottle of water that is very important case tropical climate,good Wi Fi ,USB charge ,all accessorize in bath room. Breakfast buffet in the morning is very rich and many options . Price 200$ per night.
Located in Yuexiu, China Hotel A Marriott Hotel in Guangzhou is a leisurely stroll from popular sights such as The Western Han Museum of the Nanyue King Mausoleum and Zhenhai Tower. This 850-room, 4.5-star hotel has conveniences like a casino, an outdoor pool, and a 24-hour fitness center. Located centrally in Guangzhou, it's also close to National Dr. Sun Yat Sen Memorial Hall and Yuexiu Park.
This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.
The 850 rooms are soundproofed and have an array of amenities, including refrigerators, free minibar items, and free bottled water. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Ceiling fans, safes, and phones are also available.
Guests of China Hotel A Marriott Hotel in Guangzhou enjoy a casino, an outdoor pool, and a 24-hour fitness center. There's free parking, as well as an airport shuttle for a fee (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and an outdoor tennis court.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 1741 reviews